Furnace, Duct and Vent Cleaning
- Approximate cost of services:
- $300.00
Furnace, Duct and Vent Cleaning
-34 and no heat and they were there when I needed them
Furnace inspection and cleaning
Thank you for your feedback. We can definitely understand your concern but to assure you, the solenoid is an enclosed part with no ability to damage it during furnace cleaning. On flow-through humidifiers, the solenoids are the only parts that generally break and this was the case here. We do apologize for the inconveniences cause due to our team being late and the pricing for the solenoid reflects a big discount for the service.
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friendly staff,but did not thoroughly clean my vents ?
Thank you for your feedback. We have consulted with our technician and can assure you that the cleaning was completed up to our highest level of quality. The technician that performed the work is one of our senior techs. The comments he made are that the HVAC system was extremely dirty and hasn't been cleaned in a long time. Although, the cleaning that we performed was done well, it would be advised to complete a secondary cleaning next year or the one after due to the state of the HVAC system prior to the cleaning.
Thank you for your Feedback Tammy! We do try to make it as clear as possible that there are extra charges for High-efficiency furnaces, furnaces with central AC, and boiler style furnaces because it's a different process for cleaning. We apologize for the any miscommunications that may have occurred.
Thank you for your feedback! We do offer this service as it should be done periodically as part of regular maintenance. This is something that is optional and would have been presented as such. We apologize that you did not feel that the service was required; however, I am curious to know how you were able to determine this. Please give us a call so we can discuss and potentially come to a solution.