friendly staff,but did not thoroughly clean my vents ?
They told me my furnace and vent is very dirty.and there are still some dust that are stuck in the joint of the vent.they suggest i need to book again to have them completely clean.
I am a little confused..why they cant clean it now,and need me to pay again to have really clean vents and furnace?
The reason is my vent is too dirty??
well,isnt it why i need your services?
I feel they are in a hurry to the next services,that's why they dont have time to thoroughly clean my vents .
My total was around $300.
so need to pay $600 to have my vent real clean..very expensive!
but the guy told me he is an honest guy,it is IMPOSSIBLE to completely clean really dirty vents in one trip .
May be he is right?
The staff are nice,but im not sure about the quality of the cleaning service
- Approximate cost of services:
- $300.00
- Company Response
Thank you for your feedback. We have consulted with our technician and can assure you that the cleaning was completed up to our highest level of quality. The technician that performed the work is one of our senior techs. The comments he made are that the HVAC system was extremely dirty and hasn't been cleaned in a long time. Although, the cleaning that we performed was done well, it would be advised to complete a secondary cleaning next year or the one after due to the state of the HVAC system prior to the cleaning.