Paramount Permanent Roofing

Roofing
Burlington ON L7P 1A5
Write a Review
Write a Review

Recommended Professionals

96%(348 reviews)
97%(49 reviews)
79%(21 reviews)
96%(348 reviews)
97%(49 reviews)
79%(21 reviews)
HomeStars
Roofing
Paramount Permanent Roofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Paramount Permanent Roofing

Average customer rating:
8.7 10 (19 reviews)

Sort by

James in Brantford
James in Brantford
1 review Brantford, ON
10/10

Helpful and Professional

Paramount came out and helped me with my roof repair. Patrick was kind and professional. He personally came out to patch the asphalt shingles and the area that was damaged, which allowed raccoons to enter the attic. My issue was 100% fixed. These guys are roofing experts, and also caring. Highly recommend.

Approximate cost of services:
$2,500.00
Was this review helpful?
Private User
Private User
Private User reviews Etobicoke, ON
10/10

Great work and very clean. AWESOME, RECOMMENDED.

Patrick very cooperative and thorough. Workers AWESOME; nonstop hardworkers, clean; out of this world!!! PROFESSIONAL

Approximate cost of services:
$32,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Matthew in Toronto
Matthew in Toronto
1 review Oakville, ON
10/10

Looks the same today as it did 14 years ago

Weve had our roof installed 14 years ago. It is just as beautiful today as the day it was installed. Paramounts custom design metal shingles are extremely high quality, well above the competitors, that still fit within our budget. We are proud to recommend Paramount Metal Roofing to anyone looking to upgrade their roof to quality metal.

Approximate cost of services:
$18,000.00
Was this review helpful?
Private User
Private User
Private User reviews Hamilton, ON
0/10

Dishonest, Unprofessional, Does not honours warranty

Had a metal roof installed in September 2018. Noticed a leak inside coming through the ceiling recently. Spoke to Patrick (said hes the Owner). Patrick immediately told me (without coming to look at the roof) that the leak was due to the flat roof over the porch and that it would cost me over $2000 to install a metal roof on the flat roof. When asked why the flat roof was not done with the rest of the house, Patrick indicated that they dont do flat roofs. When asked how he was going to fix it now then, Patrick became extremely angry, swearing at me calling me names and wouldnt allow me to speak. Patrick went on to say that he has Cancelled my warranty and that I have lost the support of his company.
This is the type of company that you read about and are told to stay clear of. Despite the claims of offering a lifetime warranty, they will not honour it.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Everyone, The concern that Chad had was not related to the metal roof we installed for him. The leak was in his separate and unattached flat roof, so we couldn’t help him with this as we do not install flat roofing. When we spoke on the phone about his issue, he immediately threatened and blackmailed me that if I didn’t fix his flat roof for free, he would make us look bad to everyone online. Unfortunately, the misunderstanding and dishonesty is coming from Chad in this situation. We have been in business almost 20 years and have over a thousand happy metal roofing customers, so the claim that we don’t support our roofs is total nonsense. He can call us anytime if there are issues that are directly related to our Metal Roofing work. Please call Patrick if you need support, 416-903-1345.

Please read!!!!!!!!!!!!
Please read!!!!!!!!!!!!
1 review Hamilton, ON
1/10

CONSUMER BEWARE...........PLEASE READ!!!!!!!!!!!

We hired Paramount Roofing to install a galvanized steel roof on our home. The installation date started 5 weeks late. The installers showed up with an unsafe ladder. Upon installation we had some issues regarding the work being done. Had to contact the office and they sent over a rep to the site as Patrick was unavailable. after viewing the drone video at the office the staff were aware of the issues and connected me to Patrick via speaker phone. I explained to Patrick that I was not satisfied with the end result of the roof. During that conversation Patrick got very upset and raised his voice while accusing me of wanting a satisfactory job, not wanting to pay the bill, having a bad attitude. At that time Patrick agreed to redo one side of the roof when 2 sides needed to be done. During my next phone conversation with Patrick he was very aggressive right from the start, shortly into the conversation I had to hang up on him. in the3 next call Patricks final offer was........bribe me with $500.00, fix the last part of roof and sign a waiver that I would not right a bad review..........Its now November and still no word from Patrick.

Approximate cost of services:
$18,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Everyone, In this situation we tried all kinds of ways to make Jim Wolfe happy but were unsuccessful. He is somewhat deceptive so its been tough to work with him. I’m personally disappointed about this as I would like every customer we have to be happy but could just not get Jim to let his guard down so I could help him with his concerns, apologies. The roof however is stunning and looks fantastic so I feel we did our job and then some there :) I am posting pictures and video of the roof for all to see how great and high quality it is. The door is always open for reconciliation and it would put a big smile on my face if we could somehow make Jim happy. Will keep trying!!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Permanent steel roof

The service was very good. I Expected there to be a few guys working on the roof. But mostly it was just one guy. Sometimes he had a helper. It's to bad he didn't have a helper when he took down the antenna. I know that it is a bit top heavy on a ten foot pole. Because I was the one who put it up. My wife has plants all around the house so the guy tried to be very careful not to let stuff fall on them. The roofer was always eager to give me my driveway when I got home from work. The roof looks great. And Patrick gave me a bit of a deal because I was concerned about my finance. It would be good if they had a big magnet to pick up
metal shavings. I had borrowed one from work because I just did my garage roof. I Picked up some that they missed. Roof done in 2022. Only took one week. Started on wensday and finished on Wednesday. But he didn't work on Sunday.

Approximate cost of services:
$15,700.00
Was this review helpful?
Wendy in Toronto
Wendy in Toronto
2 reviews Hamilton, ON
10/10

roof

Paramount Permanent Roofing put on our metal roof in 2013. We decided to add some more snow guards to the roof this year. My husband was very pleased from the very first phone call. Questions were answered, quote given, and an approximate installation date promised. We wanted the snow guards on before the snow arrived, and they delivered. John, the installer, and his assistant were very pleasant and knowledgeable. They did a top-notch installation, answered all our questions, and consulted with the office when there was any doubt. We were very pleased with the whole process.

Approximate cost of services:
$2,300.00
Was this review helpful?
james in Hamilton
james in Hamilton
3 reviews Hamilton, ON
8/10

Metal Roof

We hired Paramount in Fall 2017 to put a metal roof on our house. In February 2018 they put a nice looking metal roof on our home on the coldest day of the year. I was impressed.

Since then, we are happy with the look and function of the roof. It's clear that our ultimate satisfaction is of importance to Patrick, and for that we are both grateful and comfortable in recommending Paramount Roofing.

Review has 1 previous version
Approximate cost of services:
$11,000.00
Was this review helpful?
Erika in Toronto
Erika in Toronto
1 review Toronto, ON
10/10

Loving our new roof

Very satisfied that we made the best decision in going with paramount permanent roofing for our metal roof. We had contacted multiple companies and paramount was not the cheapest but we truly believe it was the best value. Patrick really gave us peace of mind and we just had a great feeling about him and that he and his company would do a great job. So far we have not been disappointed. From the beginning Patrick thoroughly explained everything and answered all of our questions. He even had his guys lay down a membrane barrier a few weeks before they were to do the metal roofing. This really gave us a peace of mind that our leak problem was not going to be a problem anymore even before they were due to install the roof.
The actual installing of the metal roof was a great experience too; the guys were very professional and friendly on contact. They also cleaned up well afterwards.
We highly recommend paramount permanent roofing for anyone looking into getting a metal roof installed.

Approximate cost of services:
$20,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Paramount Permanent Roofing

Hello, we are a company dedicated to offering the finest Permanent Metal Roofing systems available. Our metal roofing shingles feature Galvalume® metal and Kynar 500® 10000 series Coating. We are constantly updating our products and installation techniques to stay on the cutting edge of the industry. Call us today for ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Roofing pros in Hamilton?