Integrity Roofers Ltd

Roofing
234 sheppard ave W Toronto ON M2N 1N1
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Roofing
Integrity Roofers Ltd
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Integrity Roofers Ltd

Average customer rating:
9.9 10 (170 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Tree damage to shingles / eavestrough

Fallen tree had damaged back of my roof.
I contacted Integrity Roofers and they came out and did a great job.

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Company Response

Thank you so much for sharing your positive experience. We are always striving toward keeping our customers happy during this uncertain time.

Private User
Private User
Private User reviews Toronto, ON
10/10

2 small roof repairs

Had a leak from my roof at a vent and an eves trough leak. Called Integrity as they are relatively close to me and it was a small job. Given an appointment about 5 days later. The service guy, Ken, called on time, came, and had a look. We discussed the problem, he went into the attic to check, offered an inexpensive solution, and made the repairs within an hour. I would surely recommend them and use them again.

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Company Response

Thank you very much for sharing your positive experience with us. We are committed to keeping our prices fair and customer service as high as possible. We’re delighted to hear that Ken provided exceptional service as he always does. Looking to be serving you again in the future.

Joseph Wearing from Toronto
Joseph Wearing from Toronto
0 reviews Toronto, ON
10/10

Installation of new shingles

We engaged Integrity Roofers to install new shingles. Everyone with whom we had dealings was very helpful and pleasant, including the work crew. When it turned out that the wrong colour of shingle had been used, they immediately offered to redo the roof or to give us a sizable discount. We chose the latter, partly because the roof is hardly visible from the street level.

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Company Response

Thank you very much for your positive feedback. We are overjoyed to hear that you had a pleasant experience with us considering the little miss understanding of the colour. We look forward to serving you again.

Private User
Private User
Private User reviews Toronto, ON
4/10

Eavestrough install

The initial quality of work was poor and needed to be re-done more than one time. Although the owner was happy to make things right, I don't feel that as the customer it should be my place to be the expert and point out what was done wrong.

1 of 1 people found this review helpful.
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Company Response

Dear Private User,

Thank you for your feedback. In order to properly address your concerns, we warmly invite you to identify yourself on this platform, or by reaching out to one of our representatives.
At Integrity, we sincerely pride ourselves on our high standard of customer service and quality control.
If your case is the one we believe it is, we first wish to fully acknowledge your remarks.
When it comes to roofing, we must distinguish between quality workmanship and taste in visual appearance. We feel it important to point out that this specific issue was not with the calibre of our work, but a matter of aesthetic preferences, which can vary greatly from one client to another. We aspire to meet our client’s ideals on all fronts. For this reason, our company owner had the job redone to align with your preferred design, colour and shape. We sincerely hope that this was accomplished to your liking. We are always prepared to go the extra mile to ensure full customer satisfaction. If anything further remains unresolved, please be sure to contact us,
Thank you and kindest regards,

Integrity Roofers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Project

"We had requested a consultation for roof replacement and were pleased when the company advised that replacement wasn't required at this point. Some repairs were recommended that would extend the life of the roof for approximately five years. The consultation was very thorough and details well explained. The work was carried out in a timely fashion and to our satisfaction.”

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Company Response

Thank you for taking the time to rate us, We’re delighted to hear about your positive experience. Our company values customer satisfaction as a top priority and our team is dedicated to providing exceptional service. Looking forward to serving you again in the future.

Victoria in Toronto
Victoria in Toronto
1 review Vaughan, ON
10/10

New Roof

We hired Integrity to re-do a roof on a new custom home we are building for our family. The company that did the work previously took advantage and caused damage to our property. Corey and the entire team at Integrity came in with honesty and professionalism. We are so pleased with every team member that has worked on our project as well as the administrative team. The coordination was seamless and the quality of work is top notch. We had a complicated situation that involved a torch down flat roof portion with premium shingles on a steep sloped roof. Would recommend without hesitation.

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Company Response

Dear Victoria,

Thank you so much for taking the time to share your feedback with us. It truly means a lot to have our customers share their positive experiences. Our company values customer satisfaction as a top priority and our team is dedicated to providing exceptional service. We look forward to serving you again.

S
S
5 reviews Toronto, ON
10/10

Partial roof replacement

We had a leak last winter and Integrity dispatched someone quickly to do an emergency repair. They returned in spring to assess the roof and recommended a partial replacement due to worn tiles and malfunctioning joint area. We got a couple of comparative assessments and quotes and Integrity's was the best price for the most thorough repair and by far the most extensive explanation complete with photos of the problems they would fix. Great communications and the roof work was efficient, tidy and thorough.

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Company Response

Thank you so much for taking the time to share your feedback with us. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all concerns of our customers are met. I’m glad to hear that you had a great experience.

Yuval in Toronto
Yuval in Toronto
0 reviews Toronto, ON
10/10

Professional good service

In June 2020 we replaced our roof shingles and renewed isolation in our attic. We communicated the work with Shay, who was very professional and pleasant to work with. The work was done on time, within a single day of work, as promised. Work seems to be of high quality. Since the replacement there were several stormy days with rain, and no leaks are to be found. The isolation is also noticeable, as the 2nd floor was not as hot as in previous years. At the end of the working day the crew made sure to clean up all debris, including such that fell into the neighbor's property (properties are close, it was unavoidable, but they cleaned it all up). We are satisfied with this service.

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Company Response

Dear Yuval,

Thanks for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition during this unprecedented time. Our company values customer satisfaction as a top priority and our team is dedicated to providing exceptional service. We look forward to serving you again.

Zymon in Toronto
Zymon in Toronto
1 review , ON
10/10

Integrity stands behind their work

Last November I noticed water mark on my ceiling so I called Integrity Roofing to come and have a look. Ken from Integrity came a few hours later and got up to inspect the roof right away. He found the roof in good condition and thought the possible issue is the flashing at the transition was not properly installed. That would allow water to seep in during heavy rain. He fixed it at a reasonable price.
Last weekend during the rain storm I found water dripping down from the same spot so I called Integrity again. Again Ken came within a few hours and went up to check the roof. This time he found a piece of shingle torn. He put in a new shingle and didn't charge me a cent.
I like Integrity because they did not try to get me to do unnecessary work (such as replace the shingle etc) and their aim is to fix the problem even if they have to come back again. I would recommend Integrity Roofing any time.

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Company Response

Dear Zymon,

truly means a lot to have our customers share their positive experiences, especially during this time. I’m glad you enjoyed your experience here!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Replacement

I am extremely satisfied with everything about my experience with Integrity Roofers, they are professional plus! I would not hesitate in either recommending them, or using them again.

Dave Kingston

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Company Response

Thanks for the review Dave!

We're glad you were so happy with the work, we're at your service should you need us again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Integrity Roofers Ltd

Integrity Roofers is a licensed, certified and insured roofing company serving residential and commercial property owners in Toronto and the GTA.

Grounded in our ethics and principles, as people and as a company, we provide roofing services that are professionally executed and fairly priced.

Industry Credentials
Certified by CertainTeed, Integrity Roofers’ contractors are certified Quality Masters and Shingle Applicators. We bring 20 years of roofing experience to the table, with the required knowledge and expertise to provide quality roof installations, repairs, and replacements. With $2,000,000 in liability insurance, both your home and our contractors are covered for any unforeseen or unlikely incidents that may occur on the job.

Friendly and Approachable
Integrity Roofers’ contractors are pleasant to work with and open to hearing any questions or concerns you may have. We are here to serve you in the best way possible, offering educational and practical tips wherever we can to extend the longevity of your roofing system.

CATEGORIES
Roofing, Gutters & Eavestroughs, Insulation, and Skylight Installation & Repair
PRODUCTS
CertainTeed Products- Landmark, Landmark Pro, Landmark TL, Hatters, High Land Slate, Presidential Shingle, Independence, Grand Manor, Carriage House Suprema- Flat roofing materials. GAF
SERVICES
Roof Replacement, Attic Air Sealing, Attic Insulation, Attic Ventilation, Gutter Filter, Ice Damming Solutions, Siding, Skylights, Soffit, Fascia, Eavestrough, Roof Snow Removal, Roof Repair, Copper Work, Flat Roof.
BRANDS
CERTAINTEED, SUPREMA, GAF, BP, BAKOR
STYLES
All available shingle styles and brands.
SPECIALITIES
ROOF REPLACEMENT EAVESTROUGH, SOFFITS, FASCIA, SIDING INSULATION VENTILATION
WEBSITE
https://www.integrityroofers.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
9
RETURN POLICY
100% Guarantee.
PAYMENT METHOD
CHEQUES, CASH, CREDIT CARDS
LICENSES
Metro Lic. b23813
MEMBERSHIPS
BBB, CERTAINTEED
LIABILITY INSURANCE
Yes
DIPLOMAS
M.S.A., Q.M.
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We Guarantee Our Workmanship.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.