Icy Reno Waterproofing

Foundations
1401 The Queens Quay, Unit 10 Toronto ON M8Z 1T2
Write a Review
Write a Review
Website
HomeStars
Foundations
Icy Reno Waterproofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Icy Reno Waterproofing

Average customer rating:
10 10 (179 reviews)

Sort by

Siegi Holland
Siegi Holland
0 reviews Toronto, ON
10/10

Outside Waterproofing

We had several quotes for external waterproofing at the side of our house and we chose Icy Reno.. They were on time,knowledgeable and hard working And took pictures along the way to confirm what they had said they were going to do got done. They were highly recommended by our next door neighbour and we are very happy we chose them. Peace of mind is invaluable!
Thanks to Nazar and his team of professionals!

Was this review helpful?
Company Response

Thank you for using our company and your positive review. Best, ICYReno-waterproofing team in Toronto

Dyniss in Toronto
Dyniss in Toronto
1 review Toronto, ON
10/10

Neat

Nazar, Igor, and the 3-person crew did a neat waterproofing job around 3 sides of my house. Nazar in the original visit / estimation offered the most conservative recommendations to waterproof (i.e. not every inch and option required work) versus the other 4 companies I had visit / estimate -- which I appreciated. The crew fully cleaned up their work each day across 4 days. Thank you to the ICY Reno team.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this glowing review. Also, thank you for recommendations to other potential clients. The ICYReno-Waterproofing Team in Toronto

Dave in Etobicoke
Dave in Etobicoke
0 reviews Toronto, ON
10/10

Waterproofing

I noticed a pool of water in my basement near the wall, I called a plumber to take a look (maybe a pipe cracked) he opened up the wall and turns out my foundation had a crack which was letting in all the water. Found icyreno on Google, gave them a call and they sent a technician to my house right away. He proposed an easy solution by digging outside and fixing the crack from the outside, everything made sense so I decided to get the work done by icyreno. Everything was great, the job took one day, everyone showed up on time, workers did a great job and cleaned up after themselves, overall great experience with icyreno, will refer them in the future.

Was this review helpful?
Company Response

Thank you for your review and your recommendations. Best, ICYReno-waterproofing team in Toronto

Private User
Private User
Private User reviews Toronto, ON
10/10

Leak in Basement

Basement Leak Repair
Apologies to Igor for the late review as I don't typically submit them but in appreciation of Igor's work I will. I recently faced the prospect of a costly repair for a leak in my basement. I had multiple quotes all which appeared to confirm this. I called Igor and he provided options that were reasonably priced and would effectively fix the problem. His work was finished promptly and was top quality. Igor's "customer first" attitude in my situation was extremely appreciated. I would unhesitatingly use Igor again and I highly recommend him.

Was this review helpful?
Company Response

Hi. Thank you so much for taking the time to post a review. The IcyReno-Waterproofing Team in Toronto

Private User
Private User
Private User reviews Toronto, ON
10/10

Backyard walkout and waterproofing

We purchased a house last January with a deteriorating back walkout. With all of the rain last summer we sprung a leak and had significant water in the basement. After meeting with 4 similar companies we picked ICY to build the walkout and waterproof the back walls. Candidly, we trusted Nazar more than the other companies we met because of his extensive knowledge of our project - he even drove us to an existing site around the corner the first time we met him to show us their work. It took about 7 months to break ground due to delays in getting a city permit, but once started the project took almost exactly 2 weeks just as Nazar said it would & came out exactly as promised.

Was this review helpful?
Company Response

Thank you for using our company and your positive review. Best, ICYReno-waterproofing team in Toronto

Andrew Mcintire in Etobicoke
Andrew Mcintire in Etobicoke
1 review Toronto, ON
10/10

Waterproofing

I found a crack on the interior of my basement foundation wall, didn't investigate further, about 6 months later when there were lots of rain storms I noticed water coming through the crack. Found icyreno online on homestars and gave them a call, they sent a technician to my house who had a very simple solution so I went with them. The guys arrived on time prepared the work area with tarps and excavated the crack by hand, fixed it up and backfilled all in one day, I was satisfied with the work and will call them back in the future

Was this review helpful?
Company Response

We appreciate your business with us. Best, ICYReno-waterproofing team in Toronto

Richard  in Etobicoke
Richard in Etobicoke
0 reviews Toronto, ON
10/10

Waterproofing

Noticed a small leak in my basement in Etobicoke, I was recommended ICY Reno by my neighbour, I called them and they sent a technician right away (Nazar). He was punctual and arrived at the agreed time, found the problem and offered a solution that made sense to me. The guys who did the work were also punctual and professional, they worked like a well oiled machine and cleaned up after themselves to the point that I didn’t even notice that any excavation work happened on my property. I’ll definitely be using icy Reno in the future and will recommend them as well

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure to help you. Best, ICYReno- team in Toronto

Alex Balikoev
Alex Balikoev
3 reviews Toronto, ON
10/10

Waterproofing, foundation work, drain

Igor and his crew worked on my house last year. They did waterproofing, installed new drains, did foundation and concrete work. I am extremely happy with their services. A very professional crew who knows what they are doing and are doing it well. People you can trust (which is rare in this industry). Thank you guys! Alex

Was this review helpful?
Company Response

Thank you for your kind words. It has been a pleasure.
Best, ICYReno-waterproofing team in Toronto

Ben
Ben
5 reviews Toronto, ON
10/10

Emergency foundation work

With the thaw and rain we had flooding in our basement and our insurance company dropped the ball. We needed work done ASAP. I found IcyReno through a Homestars search and called Igor who was able to visit my property almost instantly. He assessed the problem, advised on a solution, and scheduled his team to be onsite the next morning.
At 8 AM sharp, his team showed up and were professional, courteous, and meticulous in their work. The final result is beyond my expectations and Igor even helped us get the majority of our money back through a municipal refund.
I highly recommend IcyReno and can't thank them enough for all their work!

Was this review helpful?
Company Response

Thank you for your business with us. ICYReno-waterproofing team in Toronto

Patrick B in Etobicoke
Patrick B in Etobicoke
1 review Toronto, ON
10/10

Waterproofing

I noticed water coming into my basement and right away I started looking for contractors in toronto. Found icyreno called them and they sent a technician immediately. He was experienced and knowledgeable in the topic so I went with them to do the work. Everything was done professionally on time and budget, the problem went away and I am extremely happy, call icyreno if you have any water issues in your basement.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We appreciate your business with us. Best, ICYReno-waterproofing team in Toronto

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Icy Reno Waterproofing

"CALL - 647 454 6600" ICY Reno Waterproofing is a local waterproofing and foundation contractor serving Toronto and GTA Area. Our goal is to design and build our projects for you in a professional and timely manner. We make sure our work doesn't interfere with your lifestyle and gets done well and fast. We will get your basement work done right! We specialize in Interior & Exterior Basement Waterproofing, Basement Underpinning and Basement lowering

CATEGORIES
Foundations, Concrete Contractors, Drain Services, Waterproofing, and Excavation
PRODUCTS
"BAKOR " DELTA®-MS (Membrane System); Liberty Pumps - 1/3 hp Submersible Sump Pumps
SERVICES
Basement Waterproofing (inside and outside) - Sump Pump installation - Foundation cracks repair (excluding injection method) - Crawl space repair - Basement lowering - Underpinning - Concrete floor - Walk-outs - Drain repairs and drain replacement
BRANDS
BAKOR; DELTA®-MS - Dimpled Waterproofing Membrane; Liberty Pumps;
SPECIALITIES
Interior & Exterior Basement Waterproofing; Basement Underpinning; Foundation Crack Repair; Drainage System Repair and Installation; Basement concrete floors;
WEBSITE
http://www.icyreno.ca
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, Cheque.
LICENSES
T85-4294878
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.