Icy Reno Waterproofing

We had a great experience with Icy Reno & Igor's team and I couldn't recommend them more highly.

We got a quote from Igor back in 2020 to underpin our basement, and didn't go ahead with it at the time because we couldn't face the disruption while working from home. Fast-forward to 2022 and we knew we weren't going to be going back to the office permanently, so I asked Igor to come back and go over the 2020 quote, assuming that prices would have increased. Surprisingly, the adjusted quote came in pretty similarly to the 2020 quote, so we got our drawings and permits sorted and they started work in April with a few week's notice.
The team who worked at our house were outstanding: not only did they work incredibly hard every day on a job with limited access that required manual wheelbarrows down to street level, but they kept a clean worksite, they were sweet to our two year old who loved watching them work, and our neighbours kept commenting on how courteous and hardworking they were. Neighbour drama was our biggest concern during the work and the Icy Reno team completely alleviated our concerns.

When we ran into unexpected issues, such as crumbling foundations, Igor quickly informed us of what was necessary to resolve the problems and he was direct in his opinions when we were maybe making an ill-thought out decision. We ended up with an excellent large window opening at his suggestion and adjusted our drawings to make better use of the space. Igor also was transparent when he thought that something wasn't worth spending money on - I appreciated this as he left the decisions with us but pointed out that certain things would just be money makers for him vs a sound investment!

I'd hire Icy Reno again in a heartbeat. The job was finished in the initial time frame despite needing to do a few extra things to the foundations, and we've had other contractors in since who just don't compare to the Icy Reno guys in terms of their hard work and results.