Store associate was very knowledgeable and helpful in aiding us in our decision for carpeting. We had just finished the basement in our new home and wanted carpeting.
We were able to get in on their special promotion for free installation. The carpet we wanted had to be ordered as it was not a stock item. There was a limited amount of the carpet we wanted so the associate called the factory to reserve it so we would be assured to have enough.
The installer also came to our house to ensure an accurate measurement was made of the area to be carpeted.
The installer was prompt for our appointment and when they were done, had us walk through to ensure it was satisfactorily. As well, they asked if we wanted to keep the remnants or wanted them to take them for disposal for us. Prior to leaving, the installers cleaned and vaccuumed everything.
We were so satisfied we recommended Lowe's installation services to my sister, who also hired them to carpet her basement.