Martino HVAC

Heating & Air Conditioning
Vaughan ON L4K 1L3
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Martino HVAC

Average customer rating:
9.6 10 (222 reviews)

Sort by

Eric in Toronto
Eric in Toronto
4 reviews Markham, ON
10/10

seasonal service

As always your staff did an excellent job. Yezdi has been our technician since we bought this house. Its good to always see a familiar face. He is efficient and knowledgeable and I have learned a lot from him over the years about my furnace and AC. I look forward to seeing him in the fall.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks Eric! Yezdi will be happy to hear you were so satisfied with his level of service and I am sure he is looking forward to all future visits at your home!

Jennifer Hunt in Toronto
Jennifer Hunt in Toronto
1 review , ON
10/10

HVAC & Furnace

My contact - Jake Rideout did a great job. He was polite and very thorough with everything. He took the time to walk me through exactly what to do, maintenance packages and the workings of everything. He fixed my A/C as the builder didn't put it together properly.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Good afternoon Jennifer. Let me start by saying thank you on behalf of all of us here at Martino's. It is always great to receive good feedback on one of our technicians.

Andreas in Vaughan
Andreas in Vaughan
1 review Simcoe County, ON
10/10

Furnace, Humidifier, HVAC

Bought new home and Martino Contractors instilled Furnace, Humidifier, and Air Conditioner before we moved in. Martino service tech walked us through and clearly explained how to operate, maintain, and how to obtain our free extended warranty (from 5 to 10 years), as well as suggestions on were to buy appropriate filters .and how often they should be changed. Being a new home owner this was greatly appreciated! Thank you.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Good afternoon Andreas, thanks so much for putting your trust in Martino's. We understand moving in to a new home can be a very overwhelming experience and we are glad to have been able to help relieve some of that stress!

Josie in Toronto
Josie in Toronto
4 reviews Richmond Hill, ON
10/10

HVAC, AMAZING service

Several contractors visited my home to try to rectify an air flow problem. NONE of them were able to identify the problem, even though they said "all fixed" after each visit. As soon as Martino contractors came in they identified the problem immediately and fixed it. They didnt try to guess, as the others did. They were extremely courteous, chris even took the time to patiently explain their findings and solutions. Extremely polite, friendly, professional and honest. And they were able to resolve the problem. I will Definately recommend Martino Contractors without a doubt.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Josie, your recommendation means the world to us. It always puts a smile on our faces to know we were able to help a home owner reach the comfort they deserve!

Kate in Toronto
Kate in Toronto
1 review Guelph, ON
10/10

Air Conditioner Repair/Replace

I wanted to note that I have been quite impressed by your company's wonderful customer service. You have been very helpful and thoughtful about your follow-up, and the technician who visited our home was excellent as well - knowledgeable, accommodating, honest, clear and thorough, patient with my many questions and even with my barking dog :) . The customer service we received will definitely have me recommending your company to others. Thanks again!

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Thanks Kate. Reviews like this are the reason we make customer service such a high priority at Martino's. We are always ecstatic to hear about another satisfied customer.

Nick M
Nick M
6 reviews , ON
10/10

Furnace/AC Service

I had this company balance my air ducts and I was so impressed with Jake that I will be signing up for their service plan. While Jake was doing an air balancing he found that the previous installer from another company did not properly wire my ac unit causing the fan to not work properly. Jake went over and beyond and fixed the problem. I regret not getting my AC from Martino and you get what you pay for. I will be definitely getting their service plan. Keep up the good work Jake! And thank you to Martino Contracting.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We appreciate the kind words Nick, and we are pleased to hear that after Jake left you were happy and comfortable in your home, and are happy to welcome you as a new member!

Fuel in Alliston
Fuel in Alliston
1 review Simcoe County, ON
10/10

Heat Balance

I had a pleasant experience with Martino Contractors right from the beginning. Setting up an appointment was quick and easy, they were able to be flexible to my schedule. The technician Jake, who arrived at my home, was friendly and informative. Jake provided some great tips to keep my furnace lasting a long and to improve the quality of heat and air in my home. I noticed a significant difference since Jake has been in.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you very much for your feedback! We at Martino's always appreciate hearing from our satisfied customers, and as always please feel free to contact us with any questions or concerns you may have.

roberto in Toronto
roberto in Toronto
1 review Brampton, ON
10/10

HVAC re adjust my unti

In response to my call to fix the noise in the furnace, SCOTT the service tech came over to fix the noise. He came right on time. He was extremely polite to introduce himself. It was very easy and comfortable to talk to him and after he fixed the noise problem he did other tests to make sure the furnace was working well. Because of his friendly nature and easy to talk to him, I asked him many other questions regarding the furnace, air condition unit etc, SCOTT was more than polite to answer all. thank you Roberto Lopez

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for taking the time out to write this review Roberto. We are pleased that you got all your questions answered and that your experience with Scott was a good one. We appreciate your business!

- Martino HVAC

Ed P in Whitby
Ed P in Whitby
2 reviews Whitby, ON
10/10

Furnace humidifier install, HRV service and general HVAC questions

Wanted to take a moment to thank you for promptly scheduling the install of our furnace humidifier and service for our HRV system. On that point, I would like you to know that the tech that did the install was on time, knowledgeable and very accommodating in the way he answered all my questions about all the HVAC systems in our home. As a first time homeowner it was very much appreciated.

Please pass on my kudos and thank you to the tech and his boss. Again thank you and all the best for a safe and Happy New Year.

Update...well I was fortunate to win the draw for a Nest thermostat and happy to report that the install went flawlessly! Thank you for sending back the same tech that installed the furnace humidifier...brilliant and very accommodating with all my questions. Thank you once again Scott for being so accommodating with scheduling the install my family and I appreciated it very much. Take care and please pass on my best to the tech once again, he is a credit to Martino HVAC.

Approximate cost of services:
$460.00
Was this review helpful?
Company Response

Thank you for this review Ed. We have passed this message to the technician that was at your house and also to his manager. I am sure you are more educated on how to use your HVAC systems in your house. Also a big congratulations goes out to you for writing this review as you have been randomly selected (draw) as the winner to the NEST thermostat! We have sent you an email to contact us to make installation arrangements. Thank you again Ed! - Martino HVAC

ABDUL HIRJI in Vaughan
ABDUL HIRJI in Vaughan
1 review Vaughan, ON
10/10

FIX LOUD NOISE FROM THE FURNANCE

In response to my call to fix the noise in the furnace, SCOTT the service tech came over to fix the noise. He came right on time. He was extremely polite to introduce himself. It was very easy and comfortable to talk to him and after he fixed the noise problem he did other tests to make sure the furnace was working well. Because of his friendly nature and easy to talk to him, I asked him many other questions regarding the furnace, air condition unit etc, SCOTT was more than polite to answer all the questions. Please do not let him go as he is a great asset to your company.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for your review Abdul and we are happy that your issue was resolved and all your questions were answered by Scott. Here at Martino HVAC we strive to give excellent service to our customers.
- Martino HVAC

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70, 000 furnaces and air conditioners all across Ontario. As a testament to our culture and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Thornhill?