Reviews

10/10

We moved into our new home in Dec 2015 and through our HVAC contractor, (Martino Contractors...excellent guys by the way) set about planning to get the ducts cleaned to be ready for the summer etc. Martino Contractors recommended us to you. As a new home with some sections of our development still under construction you can imagine the state our ducts would be in. Well I called Dave's Ducts and spoke to Stan who guided me through the whole process answering my questions as we went along, professional and friendly. Day of the service which was scheduled for 08:30 got a phone call from Brendan asking if I would mind if they came a bit early or if I wanted they could sit outside and wait until the appointment time. When was the last time someone offered to wait outside your home as to not disturb you? Certainly a welcome departure from what we normally get. Brendan and Scott were polite, knowledgeable and accommodating. They answered all my questions and explained everything they were going to do and how it would be accomplished. They did an excellent job, cleaned everything up and left everything reinstalled nicely and neatly. In and out in 2 hours. The before and after pictures alone were enough for me to write this review but they truly are great techs and a credit to your business. I can see how hard you have worked to earn the accolades you get Dave and you do it by providing excellent service and surrounding yourself with excellent people. Thank you very much and we will be lifelong customers. Already recommended you to everyone in the office. Take care.

Approximate cost of services:
$299.00
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Company Response

Hi Ed - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Martino HVAC is a great company with great values; we're glad they were able to refer our service to you. Our entire team is comprised of individuals with a strong sense of character and integrity. We value our customers and are firm believers in karma. Our goal has always been to ensure this service is perform properly and thoroughly. All our technicians hold their own NADCA certifications and before/after pictures are mandatory with every service. These pictures not only inform our customers on the efforts of our work - but also inform us when to stop cleaning! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com). PS. 5-7 years per NADCA standards and under normal living conditions (no pets/renos) is the average time between cleanings. So see you in 5-7 years!

10/10

Wanted to take a moment to thank you for promptly scheduling the install of our furnace humidifier and service for our HRV system. On that point, I would like you to know that the tech that did the install was on time, knowledgeable and very accommodating in the way he answered all my questions about all the HVAC systems in our home. As a first time homeowner it was very much appreciated. Please pass on my kudos and thank you to the tech and his boss. Again thank you and all the best for a safe and Happy New Year. Update...well I was fortunate to win the draw for a Nest thermostat and happy to report that the install went flawlessly! Thank you for sending back the same tech that installed the furnace humidifier...brilliant and very accommodating with all my questions. Thank you once again Scott for being so accommodating with scheduling the install my family and I appreciated it very much. Take care and please pass on my best to the tech once again, he is a credit to Martino HVAC.

Approximate cost of services:
$460.00
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Company Response

Thank you for this review Ed. We have passed this message to the technician that was at your house and also to his manager. I am sure you are more educated on how to use your HVAC systems in your house. Also a big congratulations goes out to you for writing this review as you have been randomly selected (draw) as the winner to the NEST thermostat! We have sent you an email to contact us to make installation arrangements. Thank you again Ed! - Martino HVAC