Martino HVAC

Heating & Air Conditioning
16 - 150 Connie Crescent Vaughan ON L4K 1L7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 6 timesBest of 2019winner 6 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Martino HVAC

Average customer rating:
9.7 10 (208 reviews)

Sort by

Kate in Toronto
Kate in Toronto
1 review Guelph, ON
10/10

Air Conditioner Repair/Replace

I wanted to note that I have been quite impressed by your company's wonderful customer service. You have been very helpful and thoughtful about your follow-up, and the technician who visited our home was excellent as well - knowledgeable, accommodating, honest, clear and thorough, patient with my many questions and even with my barking dog :) . The customer service we received will definitely have me recommending your company to others. Thanks again!

Was this review helpful?
Company Response

Thanks Kate. Reviews like this are the reason we make customer service such a high priority at Martino's. We are always ecstatic to hear about another satisfied customer.

Nick M
Nick M
6 reviews , ON
10/10

Furnace/AC Service

I had this company balance my air ducts and I was so impressed with Jake that I will be signing up for their service plan. While Jake was doing an air balancing he found that the previous installer from another company did not properly wire my ac unit causing the fan to not work properly. Jake went over and beyond and fixed the problem. I regret not getting my AC from Martino and you get what you pay for. I will be definitely getting their service plan. Keep up the good work Jake! And thank you to Martino Contracting.

Was this review helpful?
Company Response

We appreciate the kind words Nick, and we are pleased to hear that after Jake left you were happy and comfortable in your home, and are happy to welcome you as a new member!

Fuel in Alliston
Fuel in Alliston
1 review Simcoe County, ON
10/10

Heat Balance

I had a pleasant experience with Martino Contractors right from the beginning. Setting up an appointment was quick and easy, they were able to be flexible to my schedule. The technician Jake, who arrived at my home, was friendly and informative. Jake provided some great tips to keep my furnace lasting a long and to improve the quality of heat and air in my home. I noticed a significant difference since Jake has been in.

Was this review helpful?
Company Response

Thank you very much for your feedback! We at Martino's always appreciate hearing from our satisfied customers, and as always please feel free to contact us with any questions or concerns you may have.

roberto in Toronto
roberto in Toronto
1 review Brampton, ON
10/10

HVAC re adjust my unti

In response to my call to fix the noise in the furnace, SCOTT the service tech came over to fix the noise. He came right on time. He was extremely polite to introduce himself. It was very easy and comfortable to talk to him and after he fixed the noise problem he did other tests to make sure the furnace was working well. Because of his friendly nature and easy to talk to him, I asked him many other questions regarding the furnace, air condition unit etc, SCOTT was more than polite to answer all. thank you Roberto Lopez

Was this review helpful?
Company Response

Thanks for taking the time out to write this review Roberto. We are pleased that you got all your questions answered and that your experience with Scott was a good one. We appreciate your business!

- Martino HVAC

Ed P in Whitby
Ed P in Whitby
2 reviews Whitby, ON
10/10

Furnace humidifier install, HRV service and general HVAC questions

Wanted to take a moment to thank you for promptly scheduling the install of our furnace humidifier and service for our HRV system. On that point, I would like you to know that the tech that did the install was on time, knowledgeable and very accommodating in the way he answered all my questions about all the HVAC systems in our home. As a first time homeowner it was very much appreciated.

Please pass on my kudos and thank you to the tech and his boss. Again thank you and all the best for a safe and Happy New Year.

Update...well I was fortunate to win the draw for a Nest thermostat and happy to report that the install went flawlessly! Thank you for sending back the same tech that installed the furnace humidifier...brilliant and very accommodating with all my questions. Thank you once again Scott for being so accommodating with scheduling the install my family and I appreciated it very much. Take care and please pass on my best to the tech once again, he is a credit to Martino HVAC.

Was this review helpful?
Company Response

Thank you for this review Ed. We have passed this message to the technician that was at your house and also to his manager. I am sure you are more educated on how to use your HVAC systems in your house. Also a big congratulations goes out to you for writing this review as you have been randomly selected (draw) as the winner to the NEST thermostat! We have sent you an email to contact us to make installation arrangements. Thank you again Ed! - Martino HVAC

ABDUL HIRJI in Vaughan
ABDUL HIRJI in Vaughan
1 review Vaughan, ON
10/10

FIX LOUD NOISE FROM THE FURNANCE

In response to my call to fix the noise in the furnace, SCOTT the service tech came over to fix the noise. He came right on time. He was extremely polite to introduce himself. It was very easy and comfortable to talk to him and after he fixed the noise problem he did other tests to make sure the furnace was working well. Because of his friendly nature and easy to talk to him, I asked him many other questions regarding the furnace, air condition unit etc, SCOTT was more than polite to answer all the questions. Please do not let him go as he is a great asset to your company.

Was this review helpful?
Company Response

Thank you for your review Abdul and we are happy that your issue was resolved and all your questions were answered by Scott. Here at Martino HVAC we strive to give excellent service to our customers.
- Martino HVAC

G.D. Rai in Scarborough
G.D. Rai in Scarborough
2 reviews Toronto, ON
10/10

Heating and Central AC

My wife and I are extremely pleased with our HVAC Membership with Martino Contractors Ltd. Their prompt service of our home furnace and the central AC has provided us with peace of mind. Without any hesitation I would like to compliment their technicians for their knowledge and the professionalism, they are prompt and very friendly. Yes, we would like keep maintaining our membership for many years to come.

G.D. Rai, Scarborough,
Very satisfied members.

Was this review helpful?
Company Response

Thank you for your continued business G.D. Rai. As a HVAC member you get the benefits and preventative maintenance for your air conditioner and furnace. This will help with the lifespan of your systems and also prevent costly repairs. We appreciate your business.
- Martino HVAC

Jeffrey in Vaughan
Jeffrey in Vaughan
2 reviews Vaughan, ON
10/10

Furnace Tune-Up

You always hear/read stories about how contractors do minimum work or things happen to get worse after a service call. I’m happy to say: No hassles or surprises with Martino HVAC! Scheduling an appointment is quick and painless – the staff is courteous and quick.
Jacob, our technician, had come by to perform a furnace tune-up. He was professional and very respectful of our property. There was no rushing and he took the time to explain the tips to help properly maintain a functional furnace.
Very pleased and would not hesitate to call upon Martino HVAC for continued service and perhaps more!

Was this review helpful?
Company Response

Thank you very much for your review Jeffrey and we appreciate your business.
- Martino Contractors

Tinga in Vaughan
Tinga in Vaughan
1 review Vaughan, ON
8/10

Hvac

Their response was prompt and Dan the service tech was knowledgeable.
Their work philosophy is customer oriented and are timely
Will recommend to others
Martino is also a one stop shop for the hvac work.

Was this review helpful?
Company Response

Thank you for this review Tinga. We are glad your experience with us was a positive one.
- Martino Contractors

Steve Valentine in Vaughan
Steve Valentine in Vaughan
1 review Caledon, ON
10/10

Furnace, AC and humidifier

Having experienced prior contractors for furnace, AC and humidifier installation and service, these guys took everything to another level, their interest, response to issues and precise scheduling of service needs cannot be surpassed.

Their service tech, Jake, is not only thorough, but he is respectful and committed to ensure our experience is both positive and complete.

No matter what level of owner or employee you make contact with the result makes you feel you matter, great company and fantastic staff.

Was this review helpful?
Company Response

Thank you Steve for taking the time out to write this review. Here at Martino Contractors we do take great pride in doing the job right and caring for our customers.
- Martino Contractors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70,000 furnaces and air conditioners all across Ontario. As a testament to our culture and working environment, many of our employees have been with us since inception. Our dedicated staff has grown from 12 to over 52 employees in the last 25 years, with a recent expansion to the city of Ottawa. We are now serving customers in the Greater Toronto Area and the Ottawa Region.

Servicing:
_______________________________________

VAUGHAN LOCATION

150 Connie Crescent

Vaughan, Ontario

L4K 1L9
_______________________________________

STIRLING LOCATION

400 West Front Street Building 5

Stirling, Ontario

L0K 3E0

Check us out here as well:
https://www.facebook.com/MartinoContractors/
https://twitter.com/martinohvac

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, HVAC, Furnaces, Humidifiers, Thermostats, Ventilation, Filtration
SERVICES
HVAC Services
BRANDS
Rinnai, Daikin, Goodman, Napoleon
SPECIALITIES
HVAC design, service, and installations
WEBSITE
http://www.martinohvac.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cash, Cheque, Credit Card (MasterCard or VISA) Financing Available
MEMBERSHIPS
BILD, Renomark, HRAI, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly refer to our website for more insight.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.