Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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89%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (323 reviews)

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Marilynne
Marilynne
1 review Mississauga, ON
10/10

Broken thermostat on Sunday during a winter storm

I have an annual HVAC maintenance contract with this company for spring and fall. My thermostat broke on Sunday, so I called them and a technician was sent out within two hours to fix it. He was super nice, experienced and very knowledgeable - he even offered some good tips on how to maintain my furnace and air conditioning systems.

Approximate cost of services:
$625.00
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Company Response

Thank you, Marilynne! We appreciate your continued support and look forward to servicing your unit this upcoming Spring. Have a great day!

- Service Department

Private User
Private User
Private User reviews Vaughan, ON
10/10

Replacement of insuite fan coil unit actuator

The technician came to service my in suite fan coil unit as the actuator needed to be replaced. The technician kept me informed throughout the appointment. The actuator was replaced and the technician ensured that my unit was working properly before he left.

Approximate cost of services:
$355.00
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Company Response

Thank you for your review & happy new year! Always here to help with any HVAC needs.

- Service Department

samiraedith
samiraedith
0 reviews Toronto, ON
10/10

HVAC fan replacement

I had been having a noise coming from the HVAC system for a while. I got a recommendation to call Thermo Cool and they sent a very experienced Technician, who identified the issue with the fan right away, explained me what he was going to do, clarified the costs before starting and took care of the repair in the amount of time quoted. Very happy with the efficient service.

Approximate cost of services:
$630.00
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Company Response

Thank you for your wonderful review - we are always happy to help!

- Service Department

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation

Excellent service from Thermo Cool! The technician who installed my unit was very knowledgeable and took the time to explain how everything works. All of my questions were answered in a timely fashion. Would recommend to family & friends.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review - we are glad you are pleased with the service!
Have a great day!

- Service Department

Gary Waters from Toronto
Gary Waters from Toronto
1 review Toronto, ON
10/10

Replaced Faulty Thermostat and Actuator

Communication with the company was very good. An appointment was set up on the day that I called. The serviceman, Jamie, was excellent. He showed me what was wrong, and replaced the necessary parts. All done very competently.

Approximate cost of services:
$450.00
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Company Response

Thank you, Gary! We're always happy to help with any of your HVAC needs.

- Service Department

kevpjgambin
kevpjgambin
0 reviews Vaughan, ON
10/10

Service

Arrived at agreed time. The call before hand to give you a heads up is great. Professional service, very thorough, and pleasant chaps.

Approximate cost of services:
$260.00
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Company Response

Thank you! We're so glad you are pleased with our service - always here to help with your HVAC needs!

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

maintenence coordinator

Our office a/c was very old and therefore stopped working right in the heat of summer. Made the call to this company , they came out , looked at the a/a , informed us that we did need a new unit. Jamie was extremely knowledgable & polite , explained what would be the next steps towards either trying to repair or just replace.

Approximate cost of services:
$5,500.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Shira
Shira
9 reviews Toronto, ON
10/10

Honest and professional, for condo fan coil unit

We've used Thermo Cool a couple times since purchasing our 8-year-old condo, two years ago. This company is one of the contractors recommended by our condo. They were here this week to investigate a persistent annoying noise coming from our fan coil unit. The technician was prompt, professional, and thorough. He was able to rapidly identify and fix the problem, explaining everything as he worked. (The issue was a loud "water hammer" noise every time the cooling water valve closed, at the end of a cooling cycle. A slight adjustment to the opening position of the valve stopped the sound). No attempt to "upsell" me on unnecessary parts/services (which I have heard other companies try to do), and I think that $160 for the first hour of work is reasonable for downtown Toronto.

Approximate cost of services:
$160.00
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Company Response

Thank you very much! We are glad you are pleased with the service and our technician was able to get to the bottom of the issue quickly. Always here to help!

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Heater/cooler for bedroom

They are professional, reasonably priced and courteous. Alex, the technician, did an excellent job and explained the system quite thoroughly.

Approximate cost of services:
$436,745.00
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Company Response

Thank you for your review! We're glad you enjoyed our service & we're happy to help with any future needs.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

In-Unit Central Air Repair

As with most repairs, this one ended up snowballing into a multi-part issue. The central unit stopped blowing air throughout the unit, and there was a buzzing that sounded while it was turned on.
A motor repair was needed, but a few other parts also ended up being broken. Thankfully, all the parts were in my repairmans truck, and he was a whiz who finished it all up in under an hour. Worth the week long wait for an appointment!

Approximate cost of services:
$950.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.