Martino HVAC

Heating & Air Conditioning
16 - 150 Connie Crescent Vaughan ON L4K 1L7
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Reviews for Martino HVAC

Average customer rating:
9.7 10 (207 reviews)

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FrankT in Brant
FrankT in Brant
1 review Brant, ON
10/10

Great customer service

Just got the furnace and air handler. The martino rep who came to install and inspect the product was very knowledgeable. Will definitely recommend martino. Looking forward to more great service. So far, no problems with my system.

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Company Response

Thank you Frank for writing us a review about your experience with us! We are here for you for any of your heating or cooling needs and look forward to providing you service in the future.

Victor in
Victor in
1 review , ON
10/10

Installed AC units in two of our rental properties

I dealt with Adam Saunders before so when it came time for a couple AC units for our rental properties it made sense to contact him, along with a couple other suppliers . Adam provided a quick reply to our requirements and a competitive quote. Adam kept me posted with regards to the installation date which allowed me time to inform our tenants. The installations were both professional done and the installers were both courteous and informative. We our having a new home built later this year and Martino HVAC no doubt will be doing our AC unit. I highly recommend Adam and his team at Martino. Thanks for a job well done regards, VB Alliston

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Company Response

Thank you Victor for choosing to do business with Adam and the rest of the Martino Family! We are proud to continue to be your provider for all your cooling and heating needs for your home and rental properties. We appreciate your kind words and taking the time to write this review!

Bob
Bob
8 reviews Markham, ON
10/10

Great Service - Very Professional

Our furnace started to act up after only 11 plus years and we felt it was wiser to replace it than to undergo a costly repair. Spoke to 3 contractors, all reviewed on Homestars. Ultimately chose Martino and we are not sorry. JP came to the house the same day we called. He listened to our needs and after a bit of back and forth discussion, we agreed on a mutually acceptable price for the job. Installation date was arranged for a few days later. Tom and Emmett arrived in the morning and went right to work, letting us know what they were doing along the way. The company even provided portable heaters in case it got too cold in the house during the job. When done they explained various aspects of the new furnace and humidifier. They couldn't have been nicer and more professional. Also, speaking to Adam and Sonny in the office was a pleasure. All in all, the whole process was handled very professionally and we highly recommend them for your heating needs.

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Company Response

Thank you Bob for choosing to do business with Martino HVAC! We are glad to hear that you were happy with our service and that your experience with us is worth recommending! We will pass on your kind words to JP, Tom, Emmett, Sunny and Adam. Enjoy your new Furnace!

Mike Caufin in Toronto
Mike Caufin in Toronto
2 reviews Toronto, ON
10/10

Changeover from oil to gas

Very happy with the service I received from Martino HVAC! I recently bought a 60 year old house which had an oil furnace c/w large indoor oil tank, and a decrepit A/C unit. There was also no natural gas line in the house. I shopped around with several contractors and not only was Martino a great value, but they were extremely helpful and professional walking me through the complex process of removing the old oil tank and trenching in a new gas line. The workmanship was also top notch. now into my first winter with the new equipment, I can say it is very quiet and the house feels very comfortable. Kudos to JP and the Martino team!

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Company Response

Thank you Mike for choosing to do business with JP and Martino HVAC. We are glad to have helped you convert from oil to gas and not only save you money in fuel cost but improve the comfort and quietness in your home. We look forward to maintaining your equipment and providing service to you in the future.

Tan
Tan
1 review Ajax, ON
10/10

Furnace and AC installation

My furnace broke down this November and it was winter-like weather already. I contacted Martino HVAC in the afternoon and the service person visited us by evening. He inspected the furnace (which was end-of-life and I knew this from home inspection report when I bought the house) and told me that heat exchange had stopped functioning and it was unsafe to use the furnace. On his advice I decided to get a new furnace installed. The Martino HVAC team not only installed the new furnace (and AC which was also end-of-life) in less than 48 hours, they made sure we were kept warm. They provided room heaters and also fixed the gas fireplace!! I would definitely recommend them to anyone who needs prompt and efficient service.

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Company Response

Thank you Tan for your review! Prompt and efficient service is what we do. We are glad to hear that you are happy with your new system and thank you in advance for recommending us to others. As always, please let us know if you have any questions or require service in the future.

paola.f
paola.f
1 review Vaughan, ON
8/10

HVAC work

Installation was great. Sales rep answered all our questions and got us booked in quickly. The only con was the price. They were a bit expensive.

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Company Response

Thank you for your review. We're are glad to hear you were happy with the installation and quick booking. Enjoy your new system!

Jonathan A.
Jonathan A.
1 review Whitby, ON
10/10

Furnace Replacement

From the no pressure and extremely informative sales process to installation Martino HVAC was extraordinary! When our furnace died - JP at Martino HVAC gave me all the options available without the pressured "up sells", acknowledging and respecting our budget, delivering EXACTLY what we needed. I was a tad weary about the install given how my old exhaust pipes were hidden and run through the ceiling and when the install techs arrived on site they were VERY professional, knowledgeable and put me at ease with their confident "we got this" attitude. Brett & Tom, you guys are awesome! My wife was at home during the installation and was super impressed with their politeness and explanation of exactly what they were doing. She said the installation was a breeze and when I came home I was honestly a bit surprised at how clean and precise their work was - it was absolutely amazing! JP, Brett & Tom - thank you. :-)
Martino HVAC has gained a client for life and if you're reading this, this is your opportunity to make the right choice and go with Martino. It's no surprise they have such a high rating, they are truly awesome!

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Company Response

Thank you Jonathan for your detailed review! We are always happy to read a review like this knowing a client of ours is completely satisfied. We will pass on your kind words to JP, Brett and Tom and we look forward to providing you excellent service again in the future! Enjoy your new furnace.

DannyG
DannyG
1 review Vaughan, ON
10/10

Tankless water heater

Removal of old tank and installation of new tankless water heater with an upgrade to the gas line to accommodate higher gas needs. 4 folks came in and did a fantastic job. Very knowledgeable, provided tips on the unit and cleaned up after themselves. I would use these guys again in a heartbeat. Also great support from Adam at the office, truly appreciated.

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Company Response

Thank you Danny for reviewing your experience with us! We are glad to hear you were happy with the installation. We always want to do the installations right the first time and leave your home so clean you didn't even know we were there.

We will pass on your kind words to Adam in the office as well.

Enjoy your new tankless water heater and the energy savings and endless hot water that come along with it. We look forward to helping you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace install

This was a existing install to replace a faulty furnace. The response was fast and priority was given to my installation as I was heating with electric space heaters only.
The installers were thorough and very professional. They were efficient and left the installation site clean and completely finished.
I would recommend Martino without hesitation.

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Company Response

Thank you kindly for your review! Fast, professional and clean service is our standard, especially when you have no heat. We are happy to have helped you with replacing your furnace and appreciate you recommending us to others. Thank you again and enjoy your new furnace.

LexxD in New Tecumseth
LexxD in New Tecumseth
1 review New Tecumseth, ON
10/10

Easy installation and nice people

We had a good experience with Martino. They were recommended to us by our builder (we got our furnace with them) and then reached out to get an AC unit as well. Everything was smooth and the installation and service have been great. No complaints about either product.

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Company Response

Thank you LexxD for your review! We are glad that you have joined the Martino Family. We look forward to taking care of all of your heating and cooling needs. Great service and great people is what we will continue to provide you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70,000 furnaces and air conditioners all across Ontario. As a testament to our culture and working environment, many of our employees have been with us since inception. Our dedicated staff has grown from 12 to over 52 employees in the last 25 years, with a recent expansion to the city of Ottawa. We are now serving customers in the Greater Toronto Area and the Ottawa Region.

Servicing:
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VAUGHAN LOCATION

150 Connie Crescent

Vaughan, Ontario

L4K 1L9
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STIRLING LOCATION

400 West Front Street Building 5

Stirling, Ontario

L0K 3E0

Check us out here as well:
https://www.facebook.com/MartinoContractors/
https://twitter.com/martinohvac

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, HVAC, Furnaces, Humidifiers, Thermostats, Ventilation, Filtration
SERVICES
HVAC Services
BRANDS
Rinnai, Daikin, Goodman, Napoleon
SPECIALITIES
HVAC design, service, and installations
WEBSITE
http://www.martinohvac.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cash, Cheque, Credit Card (MasterCard or VISA) Financing Available
MEMBERSHIPS
BILD, Renomark, HRAI, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly refer to our website for more insight.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.