Home & Leisure Premium Wholesale

I knew what I wanted but had no idea how to combine that with quality, reliability and my budget. Enter Orville and Kevin... A++++ service. They answered all my questions & gave me a deal I couldn’t pass up. Thank you VERY much!!!

Kevin did a great job explaining the different hot tubs and various tub options that could be obtained with the Master Spa models. He had a lot of patience with us in his answers to our questions and spent hours with us to be sure we were getting the correct tub to fulfill our needs. On top of all of this he then managed to negotiate a price for us that fit our budget. Being a good distance out of town, he even called the delivery man with us present to allow the best organization of a install date with both parties providing input. Bottom line, it was A1 service at Home and Leisure Premium Wholesale.

Great service! The team is very helpful, I love my hot tub! The products are great too. I highly recommend premium wholesale to everyone and their service staff, especially Orville!

Kevin has been fantastic throughout the process of picking the best hot tub for my family. Thanks for all your help and I can't wait to start using my new hot tub.
Tyler

This weekend we went to Home Leisure with a game plan to (maybe) add a hot tub to our back yard . Will mention that we both are running several times a week. Our research prior , combined with the Q&A we had through friendly conversation with Kevin , lead us to a nice addition of a hot tub HL 7 (the right one for us) . One of the best experience ever dealing with a sales person.

I had spent weeks, doing on line research and talking to sales people at various stores. I wanted a quality product in a comfortable configuration and a size that would fit in a smaller space. I had pretty much settled on a brand and model but decided to visit Home and Leisure before making the final decision. I'm glad I did. Kevin, the sales associate, greeted me cordially and answered all my questions. He was patient, knowledgeable,
and emphasized his company's commitment to customer service. By chance there was a floor model on clearance that fit the bill so the deal was done. I am a satisfied customer.

We purchased both spas from PWH&L last year and love the combination. After 1 year use of this combination we have absolutely no regrets. We comfortably used the swim spa until November and then jumped back in in April. We kept it idling through the coldest months. We used our healthy living spa through the winter months and it performed flawlessly and efficiently. The cost estimates provided for running both were through the 12 month period accurate, so no surprises even though 2017/18 was a particularity cold and long winter. We continue to get great support from PWH&L, all of the staff are always helpful and took the time to explain any questions we have had.

Amazing customer service! Explained all of our different options...was honest and forthcoming with any questions we had and wanted to make sure we had all the information we needed before deciding on which hot tub to choose. If you are looking at hot tubs this should be the place you purchase from, without question!!! We went to other places and honestly it was a waste of time. They have the best prices and customer service was far superior to others!

We attended the spa expo in Kitchener this past weekend with the intent of researching swim spas - not to buy one as we are not yet ready to have one installed. We were treated professionally and had all of our questions answered. We were so impressed that we actually bought a swim spa! The sales rep, Kyle, even offered us a new wrap at the floor model price! We are getting the swim spa next year which was our original intent. Definitely a pleasure to deal with this company!

My wife and I recently purchased a hot tub from Premium Wholesale Home & Leisure. After a few visits to the store and lots of research, we decided the "Master Spas" product had the construction and features we felt were important in a hot tub. We were very impressed with the customer service we received. Kevin was very pleasant and patient with us, and at no time did we feel any sales pressure. He was very knowledgeable and explained all the features in the various models, without speaking negatively about any of their competitors. Kevin listened to our needs and wants, and helped us get a great hot tub in our budget. Overall, a very positive experience!
Bob