Royal Town Construction Ltd

Paving Contractors
Vaughan ON L4L 9A8
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Paving Contractors
Royal Town Construction Ltd
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92%

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Reviews for Royal Town Construction Ltd

Average customer rating:
9.2 10 (182 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Asphalt driveway

Costa and his crew did a great job. Very happy with our results and customer service.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much.

Private User
Private User
0 reviews Toronto, ON
10/10

Driveway paving

Excellent job. Knowledgeable, personable, experienced and fair people to deal with. I am lucky to have been referred Royal Town Construction to do my job. Ask for Kostas (sp).

Approximate cost of services:
$3,250.00
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Company Response

Thank you for the great review. It was our pleasure.

Private User
Private User
0 reviews Vaughan, ON
10/10

Driveway Asphalt

I would recommend Royal Town Construction to anyone who is looking to redo their asphalt driveway. Not only did they keep to schedule as promise but they were extremely professional throughout the entire experience I had with them. Thank you Kosta and the rest of the team for a great job.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for the amazing review. It was our pleasure.

Private User
Private User
0 reviews Toronto, ON
10/10

Driveway & concrete walkway

Royal Town Construction completed our driveway and walkway. They provided exceptional customer service, value, and the work was completed in a highly professional manner. I truly appreciated their dependability, prompt responses, and the cost value was unmatched. I would certainly recommend their services.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the great review. It was our pleasure.

Paul, don mills
Paul, don mills
5 reviews Toronto, ON
2/10

Driveway Paving Disaster

They say the right things but their customer service is the worst I've ever experienced. We checked the reviews before hiring Kostas and his crew. Their price was good and they seem like great guys. However, after booking them they seem to only communicate when it suits them.

When they finally showed up in November (Booked in early Spring), the crew was great, working like a well-oiled machine. The driveway looked great until the springtime. That's when little oak trees started growing through the asphalt. Not one, but many. I can't get oak trees to grow in my garden but they were doing well in the asphalt that Royal Town Construction put down.
Again, customer service became an issue. I made many phone calls and sent texts but it took Costas forever to respond. Even longer to take action. We're talking three to four months.
If you're a homeowner, understand that these guys do residential to fill the holes between commercial projects. If you're on a deadline - look for another supplier. If you decide to go ahead with Royal Town Construction anyway, and something goes wrong, don't expect them to act fast.

They ended up patching the driveway which made it look awful (see the shot below beside the car - that's the 'new driveway'). So they had a sealer added to the top which they guaranteed would result in a consistent finish. It didn't. And it took almost another year. (Spring 2019 – November 2020)
Do yourself a favour and find another crew.

Approximate cost of services:
$4,500.00
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Company Response

As we discussed with you this has never happened before on any past driveway. It was to our surprise that this was growing through the asphalt considering you had an existing asphalt driveway and all we did was remove and replace. We also discussed with you that your property is in a heavily vegetated/forested area and that the seeds and weeds from grass cutting etc. are what caused this. In our part, because it was summer we waited for the fall to repair so that no more vegetation would grow through. We came twice to remove the vegetation and repair the asphalt, and we had the driveway sealed at our expense so that the repairs were no longer visible in which you were happy with. So we did in fact honour our warranty which should have only been the repair, not the sealer as well.

Private User
Private User
Private User reviews Toronto, ON
10/10

No nonsense, honest work

Great job on all my concrete hardscaping and driveway. Prompt quotes and work done on time (weather permitting).

Approximate cost of services:
$20,000.00
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Company Response

Thank you for the great review. It was our pleasure.

Private User
Private User
0 reviews Toronto, ON
10/10

New Asphalt Driveway

In 2020, had Royal Town Construction redo my driveway and what an excellent job they have done. They were clean, reasonable, efficient and did exactly what I had told them I wanted. I was really happy with the results and the service provided. I had dealt with Kosta and he was excellent! Very polite and professional. I highly recommend contacting them for any work you need done.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the great review. It was our pleasure!

NBL
NBL
3 reviews Burlington, ON
4/10

Quick quote and paving, horrible customer service

Quick quote, relatively on time for the service. Within 1 month, the asphalt in certain areas started to make holes with mud seeping through. Have been contacting Costa every month since August on this issue and still not resolved. New holes have appeared since.

Advice would be to pick a paving company close to where the work needs to be performed as this company was based far away and only come to see you when in the area which is VERY rare.

Review has 1 previous version
Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

There were 3 holes. Somehow dirt had gotten on the asphalt when we were applying it. Nonetheless the repair took 7 minutes and the finish product came out perfect. Your neighbours complimented our work when we were there repairing and took our information to have their driveways re-done in 2021.
Thank you.

Ragin in Toronto
Ragin in Toronto
0 reviews Toronto, ON
0/10

Repave my driveway using asphalt

Unfortunately I had to retract on my great review given to this company. It was premature. Its been almost a year since the job was done and now the results are terrible. Initially it looked great in appearance hence the great review I posted.
The driveway is a double one with half belonging to my neighbor and the other half belonging to me. It was mutually agreed that the slopes would direct the rain water to the middle of the new driveway then to the road as is the case with almost all double driveways of this kind. That was how the old driveway functioned until it needed replacement.
As it turned out the slope on the new driveway directed most of the water towards my neighbor's house and front lawn, not towards the road as was agreed. One of my pics clearly shows how the water goes from the middle towards my neighbor's side. Now my neighbor is threatening to call the city on me if this is not remedied.
In addition a long 15'-20' (almost twenty feet!) crack developed on my neighbor's side close to the center of our driveway. I have one tiny crack on my side. The neighbor also has grass growing through the asphalt on his side.
The neighbor kept calling these guys but to no avail. Eventually he had his lawyer serve them with a notice to fix the issues but they are just stalling, ignoring the order probably trying to wait out the one year warranty period. The last promise they made was to come in September but they haven't showed up.
Yes they give a one year written warranty but try calling them to fix something major on their completed jobs. Bet they wouldn't do it.
Every company makes mistakes but its how they respond to it that counts. This company is terrible at fixing their mistakes. Take note before entrusting them with your next job.
I will update this review as developments change. Hopefully they fix this mess in a satisfactory manner.
Royal Town guys came on October 23rd 2021 and used a blow torch and thumper to heat the cracks and fill them in. They dug a shallow drain in the hopes of directing the water to the road but it did not work as seen in the pic I posted. Big fail and disappointment. The water is still going to my neighbor's house and maybe the basement. A proper fix would be to remove the old asphalt, regrade and recast the asphalt. They refused to do that so use them at your own risk.

Review has 1 previous version
Approximate cost of services:
$3,400.00
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Company Response

Thank you for your business.
Looking forward to doing business with you in the future.

Private User
Private User
Private User reviews Brampton, ON
10/10

Thank you Royal Town Construction

The project began as paving and curb. The company's work was fantastic so I decided to have new concrete steps put in.
The team is accurate in their work and very professional in all aspects.
Thank you Royal Town Construction.

Approximate cost of services:
$6,000.00
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Company Response

Thank you it was a pleasure doing business with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Town Construction Ltd

Royaltown Construction Ltd. has emerged into a distinguished name in the construction industry in GTA since 1995. Royal Town Construction Ltd's services include asphalt paving, interlocking stone, concrete/pattern concrete, and natural stone to Residential, Commercial and Industrial sectors.

CATEGORIES
Paving Contractors, Concrete Contractors, Interlocking Stone, Tuck Pointing, Foundations, Masonry & Bricklaying, Waterproofing, and Decorative Concrete
SERVICES
Interlock, Paving & Concrete
SPECIALITIES
Driveways, Roadways, Pathways, Parking Lots & Pavement
WEBSITE
http://royaltownconstruction.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
CASH / CHEQUES
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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