Royal Town Construction Ltd

Paving Contractors
14-347-3650 Langstaff Rd. Vaughan ON L4L 9A8
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Royal Town Construction Ltd
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87%

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Reviews by rating (past 12 months)
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Reviews for Royal Town Construction Ltd

Average customer rating:
8.8 10 (89 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Driveway & concrete walkway

Royal Town Construction completed our driveway and walkway. They provided exceptional customer service, value, and the work was completed in a highly professional manner. I truly appreciated their dependability, prompt responses, and the cost value was unmatched. I would certainly recommend their services.

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Paul, don mills
Paul, don mills
5 reviews Toronto, ON
2/10

Driveway Paving Disaster

They say the right things but their customer service is the worst I've ever experienced. We checked the reviews before hiring Kostas and his crew. Their price was good and they seem like great guys. However, after booking them they seem to only communicate when it suits them.

When they finally showed up in November (Booked in early Spring), the crew was great, working like a well-oiled machine. The driveway looked great until the springtime. That's when little oak trees started growing through the asphalt. Not one, but many. I can't get oak trees to grow in my garden but they were doing well in the asphalt that Royal Town Construction put down.
Again, customer service became an issue. I made many phone calls and sent texts but it took Costas forever to respond. Even longer to take action. We're talking three to four months.
If you're a homeowner, understand that these guys do residential to fill the holes between commercial projects. If you're on a deadline - look for another supplier. If you decide to go ahead with Royal Town Construction anyway, and something goes wrong, don't expect them to act fast.

They ended up patching the driveway which made it look awful (see the shot below beside the car - that's the 'new driveway'). So they had a sealer added to the top which they guaranteed would result in a consistent finish. It didn't. And it took almost another year. (Spring 2019 – November 2020)
Do yourself a favour and find another crew.

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Company Response

As we discussed with you this has never happened before on any past driveway. It was to our surprise that this was growing through the asphalt considering you had an existing asphalt driveway and all we did was remove and replace. We also discussed with you that your property is in a heavily vegetated/forested area and that the seeds and weeds from grass cutting etc. are what caused this. In our part, because it was summer we waited for the fall to repair so that no more vegetation would grow through. We came twice to remove the vegetation and repair the asphalt, and we had the driveway sealed at our expense so that the repairs were no longer visible in which you were happy with. So we did in fact honour our warranty which should have only been the repair, not the sealer as well.

Private User
Private User
Private User reviews Toronto, ON
10/10

No nonsense, honest work

Great job on all my concrete hardscaping and driveway. Prompt quotes and work done on time (weather permitting).

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Company Response

Thank you for the great review. It was our pleasure.

Private User
Private User
0 reviews Toronto, ON
10/10

New Asphalt Driveway

In 2020, had Royal Town Construction redo my driveway and what an excellent job they have done. They were clean, reasonable, efficient and did exactly what I had told them I wanted. I was really happy with the results and the service provided. I had dealt with Kosta and he was excellent! Very polite and professional. I highly recommend contacting them for any work you need done.

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Company Response

Thank you for the great review. It was our pleasure!

NBL
NBL
3 reviews Burlington, ON
4/10

Quick quote and paving, horrible customer service

Quick quote, relatively on time for the service. Within 1 month, the asphalt in certain areas started to make holes with mud seeping through. Have been contacting Costa every month since August on this issue and still not resolved. New holes have appeared since.

Advice would be to pick a paving company close to where the work needs to be performed as this company was based far away and only come to see you when in the area which is VERY rare.

Review has 1 previous version
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Company Response

There were 3 holes. Somehow dirt had gotten on the asphalt when we were applying it. Nonetheless the repair took 7 minutes and the finish product came out perfect. Your neighbours complimented our work when we were there repairing and took our information to have their driveways re-done in 2021.
Thank you.

Ragin in Toronto
Ragin in Toronto
0 reviews Toronto, ON
10/10

Repave my driveway using asphalt

These guys excavated and repaved my driveway in a well coordinated manner using a seasoned and skilled team. Great communication and fast response especially dealing with Kosta.

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Company Response

Thank you for your business.
Looking forward to doing business with you in the future.

Private User
Private User
Private User reviews Brampton, ON
10/10

Thank you Royal Town Construction

The project began as paving and curb. The company's work was fantastic so I decided to have new concrete steps put in.
The team is accurate in their work and very professional in all aspects.
Thank you Royal Town Construction.

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Company Response

Thank you it was a pleasure doing business with you.

Private User
Private User
0 reviews Toronto, ON
10/10

Driveway and concrete walkway

Great work and professional! The guys came all prepared, concrete was done so quickly compared with other companies we called that never showed. Beautiful work and never left a mess when they left. Great crew!!! Highly recommend!!!

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Company Response

Thank you it was a pleasure doing business with you.

Private User
Private User
0 reviews Toronto, ON
10/10

Customer

Kosta very professional knows his stuff
Satisfied with the job
Kosta was recommended by my brother who was also very happy with his driveway paving

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Company Response

Thank you for the great review. It was our pleasure.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New interlock, Ashphalt driveway and curbs, Retaining wall and river rocks.

The overall job exceeded expectations in every way. Initial excavations were skillfully performed without harm to exiting trees or the house and sidewalk. The supervisor, Kosta, provided noteworthy assistance with selection of the right pavers for the interlock. Julio’s crew was meticulous ensuring proper drainage with the new interlock. Kosta provided valuable advice with proper placement of the retaining wall supporting the driveway. The asphalt driveway was done according to specified thickness and looks great. Their crew were nice guys who create a trusting environment and willing to answer all my questions and were agreeable to all my request and suggestions in the final finishing stages. I felt I paid a very fair price for the job!

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Company Response

Thank you it was a pleasure doing business with you. Looking forward to dealing with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Town Construction Ltd

Royaltown Construction Ltd. has emerged into a distinguished name in the construction industry in GTA since 1995. Royal Town Construction Ltd's services include asphalt paving, interlocking stone, concrete/pattern concrete, and natural stone to Residential, Commercial and Industrial sectors.

CATEGORIES
Paving Contractors, Concrete Contractors, and Interlocking Stone
SERVICES
Interlock, Paving & Concrete
SPECIALITIES
Driveways, Roadways, Pathways, Parking Lots & Pavement
WEBSITE
http://royaltownconstruction.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
CASH / CHEQUES
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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