Alma Windows And Doors

Windows & Doors Installation & Service
120 Carlauren Road, Unit 11 Vaughan ON L4L 8A8
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84%

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Reviews by rating (past 12 months)

Reviews for Alma Windows And Doors

Average customer rating:
9.6 10 (275 reviews)

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GreenDragon
GreenDragon
1 review Toronto, ON
0/10

After Sales Service

Be careful with these guys. They have nice products, but when it comes to warranty replacement or getting something fixed, good luck getting in touch with them. You can call them all you want, leave as many messages as you want, but nobody will ever call you back.
I managed to personally contact Yuri since I had his email on hand and he said he would get back to me. Never did.
You may get an amazing deal with these guys, but just remember, if any problems happen, you will end up fixing it yourself or getting someone else to do it.

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Front Entry Door

We had our front entry door replaced this summer and were very happy with the service from Leo and from the installers. Leo helped us choose our door and kept in touch with us to let us know when it would be delivered. Installers came on time and did a great job. We have recommended them to friends already and would not hesitate to recommend them to others as well.
We love our front door!
Thank you!

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Domenic in Vaughan
Domenic in Vaughan
0 reviews , ON
0/10

Awful Service

I WILL NEVER DEAL WITH ALMA WINDOWS AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!
I had windows installed by this company. the installers put nails through the window frames with the sharp part of the nail exposed which is dangerous with 2 small kids in the home. I reached out to get it repaired, its been 3 weeks and no one has contacted me.
I have sent follow up emails and had to call to get them to respond.
The owner Leon showed up half way through the job to collect payment. It left nothing to hold back for POOR WORKMANSHIP.
VERY DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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David
David
4 reviews Toronto, ON
0/10

DO NOT TRUST THESE GUYS!

Use any other window company. Alma is not to be trusted. They will take your money promise a solid warranty and when you have issues, and you will, getting in touch with them is impossible. Again, DO NOT TRUST THESE GUYS. Especially Dmitri

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Hurry
Hurry
0 reviews Vaughan, ON
0/10

front door story.

by far the worst company I have ever dealt with, I have ordered a door over 4 months now and was told it would take 6to 8 weeks, I haven't heard from them, I have called 100 time with no answers or reply to my messages!

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lovemydoor
lovemydoor
1 review Vaughan, ON
10/10

New Front Door

I got my front door installed ,I want to thank Leo for assisting me in choosing my new door , It was ready before the date I was told they did a great job installing it, I love my Door , thank you Leo

0 of 1 people found this review helpful.
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Dana Teodorescu from Milton
Dana Teodorescu from Milton
2 reviews Milton, ON
10/10

Entry and patio doors replacement

The Alma Windows & Doors experience was awesome from start to finish. The showroom displayed a variety of models to choose from, right at that point we fell in love with our new entry and patio doors. The level of service we received was exceptional. From the initial phone call with Katrina, through the design process with Leo, to the installation process, we I have dealt with knowledgeable and helpful people. Leon and Dmitri, the installers did an excellent job in a timely and clean manner. As a result, my custom made doors look better than I ever imagined, very smart indeed and the quality is excellent. These guys can certainly handle any request and they know their trade well. We will definitely be contacting Alma Windows & Doors again for windows replacement in the near future.

0 of 1 people found this review helpful.
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Graham in Sudbury
Graham in Sudbury
0 reviews Sudbury, ON
10/10

door installation

We highly recommend Alma. Right from the time we met Yuri, his professional approach and friendly personality guided us to make the right decision for the choice of our entrance door. At no time did we feel any pressure to buy. We are so happy with of choice of the door. Also would like to compliment Dimitri and Leon who worked so hard installing our door. When they finished installing the door it was obvious of their expertise and talent. Excellent job.

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Company Response

Thank you so much for your kind review. We are so happy you had a good experience with us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Door installation

I highly recommend Alma. We are so happy with our new doors. From beginning to end, Alma’s customer service and expertise were beyond expectations. Leon made the decision making process easy and was able to help us decide on a solution which complemented our home. We are very impressed with the quality And professional installation that was provided by the installers Dimitri and Leon. They arrived as scheduled and their professionalism and installation expertise were second to none. I would also like to give a special thanks to Katrina who provided amazing customer service. It was an absolute pleasure to deal with Alma!!!!

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Company Response

Thank you so much for the review and for the recommendation. Glad to hear you are happy with your entry doors.

fauve in Waterloo
fauve in Waterloo
0 reviews Halton Hills, ON
10/10

New front door

Great interactions with Leon who suggested a door choice for us and kept us in the loop through all the cancellations due to COVID. Finally, 2 months after our initial date, we have a great new door, installed by Leon and Dimitri who were quick, efficient, courteous and very precise in their installation. We are quite happy with the results and would recommend this company to anyone looking for a new door.

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Company Response

Hi there. Thank you so much for leaving us a review. We are so happy to hear that you love your new door.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alma Windows And Doors

Alma Windows and Doors is devoted to providing the Greater Toronto Area with quality products and installation services. Our factory direct windows and doors are locally manufactured, ensuring quality and keeping prices competitive. From our free estimates to professional installation, our commitment to your satisfaction is a top priority. We ...
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