True North Underpinning

Basement Renovation
9 Canvarco Rd Toronto ON M4G
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Basement Renovation
True North Underpinning
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for True North Underpinning

Average customer rating:
10 10 (122 reviews)

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tonydevlin79
tonydevlin79
2 reviews Toronto, ON
10/10

Underpinning of porch wall.

I discovered the footing on a porch was not up to code. I wanted to enclose the porch but the footing only went down 12" below grade.
I called Daniel from True North Underpinning to have a look and within 24hrs he had a 2 man crew arrive to carry out the work. They carried out the work over the next few days. This is not the largest job for Daniel and his crew but the attention paid to the work and how well is was carried out was fantastic. I was able to enclose the porch before the cold weather arrived thanks to True North Underpinning.
Highly recommend for any Underpinning work.
Tony.

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Company Response

Hello Tony,

Thanks for the great review. I'm glad we could help you out with this on short notice. Good luck with the rest of the renovation.

Daniel

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement underpinning (semi-detached)

From the beginning when Daniel met with us at our home he was professional, knowledgeable, and put us at ease. While the project started a few weeks behind schedule, Daniel kept us informed of the unexpected timeline changes. His crew were exceptional. Professional, polite and ALWAYS on time. Also offering information and answering any inquiries, inclusive of those of neighbours (we live in a semi). Daniel followed up onsite at the end of the project to answer any outstanding questions and address any concerns. We highly recommend.

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Company Response

Hello,

Thank you for the detailed review and sorry again for being a couple weeks late to start. As i mentioned, we had a couple crazy projects this summer that kept us tied up longer than expected. All the best and enjoy the new basement.

Daniel

Kim
Kim
0 reviews Toronto, ON
10/10

Basement underpinning, put in a new entrance

Working with Daniel and his team was an absolute pleasure. This company has a high level of professionalism, skill and knowledge. Every step was communicated to us and Daniel was always available by email to answer any questions or quell any worries. I highly recommend them!

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Company Response

Hi Kim,

Thank you for the great review. I'm glad you are happy with all the work we did. Hope to be at your next backyard party.

Daniel

Andrew
Andrew
3 reviews Toronto, ON
10/10

Basement

We had the floor in our basement lifted, the drains all replaced with updated plumbing (including rough in for a second bathroom), and replaced the main structural beam with a new steel I-Beam.

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Company Response

Hi Andrew,

Thank you for the review of the work we did. I hope you guys enjoy the new finished space.

Daniel

RP
RP
18 reviews Toronto, ON
10/10

Basement Underpinning and Walk out

This was a very challenging job that took substantially longer than expected. Notwithstanding, Dan and John pulled resources together to have as many as 9 people working the site when needed. Conditions were punishing but they didn't give up and greeted us each day with smiles. They worked through multiple injuries and engineering hiccups along the way.
The team was a pleasure to deal and are sorely missed by our little kids. Trevaughn, Fernando, Saul, Abdi were a few of the excellent workers that stood out. But the plumber adrian and engineer ram showed tremendous commitment even after the job was done to help us close the permits.
You pay more for this team but you get a lot more. Excellent service, professionalism, and communication. Over 16 weeks they never allowed our confidence to waver. Thank you True North for an excellent job.

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Company Response

Hi RP,

Thank you for the long and detailed review. Your job was a tricky one, but we pulled it off. I think we'll take a break from your street for a while. Enough of that water for now. Enjoy the new basement space and don't forget to send us some pics as you finish it.

Daniel

kiffme
kiffme
0 reviews Toronto, ON
9/10

Basement Reno

Demoed existing basement. Removed and poured new slab. Installed sump, back flow valve and weeper. Installed interior water control membrane.

0 of 1 people found this review helpful.
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Company Response

Hi kiffme,

Thank you very much for the review and description of the services we completed. Enjoy the new space!!

Daniel

jhooli
jhooli
3 reviews Toronto, ON
10/10

Highly Recommend

I got quotes from several underpinning companies before hiring True North. It was the professionalism that sold me. There were no big talking empty promises of a finished underpinned basement being 10 feet high, or quotes that couldn't be met just to get my business. The job was done beautifully, reasonably and respectfully. The price was the price. The time frame was on point. Any roadblocks with the City or contractors, Daniel was willing to go to bat and navigate for me. The True North team is amazing to work with. As a single woman, I never once felt nervous to have these guys in my home. I'm so happy I hired True North. Beautiful job.

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Company Response

Hi Jhooli,

Thanks for the review!! I'm happy to hear that you were comfortable with us throughout the project. We are always happy to help in any way we can with moving all aspects of the project forward. Thanks for letting us be a part of the renovation.

Daniel

W.K. in Toronto
W.K. in Toronto
1 review Toronto, ON
10/10

Underpinning - Semi Deached

I'm not one to write reviews, but I feel like this is a company that should be talked about.

I know underpinning can be a scary and an expensive process. But when you talk with Daniel and his workers from True North, it really does take the stress away.

I have been looking at hiring an underpinning company for a few years, I received quotes from different companies, some higher, some lower. But at the end of the day it was Daniel who seemed the most knowledgeable.

From the day true north started it was constant professionalism. The speed at which they worked was truly impressive.

If you are thinking about hiring a different company, honestly, don't. Send Richelle from true north an email and you will be extremely happy with the results.

0 of 1 people found this review helpful.
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Company Response

Hi W.K.

I really appreciate the detailed review and I'm glad you were so happy with our service and workmanship. All the best for the new year and finishing off the renovation.

Daniel

Private User
Private User
Private User reviews Toronto, ON
10/10

Underpinning and Basement work

We had structural and underpinning work done. Daniel, Sean and the team were very professional and helpful throughout the process. They were quick, diligent and we couldn't be happier with our experience. Would gladly recommend to anyone.

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Company Response

Thank you very much for the review. Glad we could be a part of this positive renovation experience for you. Happy Holidays.

Daniel

BW in Toronto
BW in Toronto
2 reviews Toronto, ON
10/10

New basement floor and drainage

We wanted to get a proper basement floor in our 1911 semi (instead of uneven cracked concrete over dirt...) and contacted a few companies for quotes. Some responded, some didn't, but Daniel stood out as professional and knowledgeable, and his pricing was competitive. We were looking for a new smooth, level floor with new drainage and backflow preventer, so the task was not as big as lowering the floor, but still a lot of digging, gravel and concrete. His crew was great and very careful about keeping things as clean as possible in the rest of our house, and our dog was happy having them there too! Very happy with the result and no surprises, everything went well. Thanks.

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Company Response

Hi BW,

Thanks for the review. Happy to fix up the basement for you. Big job, small job, they are all important. Enjoy the new space.

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation and Foundations
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
http://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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