True North Underpinning

Basement Renovation
9 Canvarco Rd Toronto ON M4G
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Basement Renovation
True North Underpinning
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Reviews for True North Underpinning

Average customer rating:
10 10 (122 reviews)

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Stephen in Toronto
Stephen in Toronto
8 reviews Toronto, ON
10/10

Semi-detached Basement Underpinning

We had True North Underpinning add an extra 2 feet of clearance to our 100+ year old semi-detached house's basement - going from 6 feet to 8 feet. Daniel was able to walk through the project with me and provide a thorough quote which combined with their excellent testimonials gave me the confidence to proceed with them.

Ultimately I was very glad we did, and was very happy with results. While we had some hiccups along the way due to the soil consistency under our house True North were able to bring in the right external engineers to help us ensure the project could proceed safely and with minimal cost overruns. Best of all despite these setbacks they were able to finish the job in the time quoted.

Kevin and the crew on site were very friendly and easy to work with and did a great job of keeping the site tidy throughout.

Attached are some photos of the job after True North was done but pre finishing.

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Company Response

Hi Stephen,

Thanks for the excellent review and I really appreciate you adding the pictures. I'm glad you hired us to do your job because a less experienced company could have really run into some big problems with that sand. Thank you for trusting us to complete your renovation, even with the curve balls the ground threw at us. Enjoy the new space!

Daniel

Todd Carmichael in Toronto
Todd Carmichael in Toronto
4 reviews Toronto, ON
10/10

Complete underpinning and basement addition

True north underpinned our basement (including excavating and creating a basement addition under an existing two-story addition). Dan and his crews were exceptionally professional, offered sage advice on key decisions and accommodated multiple adjustments. Cannot recommend highly enough. If anyone I know were to consider lowering their basement, I would direct them to Dan without question.

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Company Response

Hi Todd,

thank you for the amazing review. I'm glad we were able to help with decision making and I know you have a great finished product in the end. let us know if you need anything else going forward.

Daniel

Don in East york
Don in East york
10 reviews Toronto, ON
10/10

Basement lowering and underpinning

COVID made this a challenging project from the start, but it was handled professionally and efficiently by the fantastic team at True North. Daniel, the owner, is an expert in his field and a great communicator. The end product made me very happy and I can't recommend them enough. It was worth every penny.

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Company Response

Hi Don,

thank you for the great review. I know we had to shut down for a week and a bit but I think we made up good time in the end. Thank you for your patience through these strange times and it was a pleasure working with you on your project.

Daniel

Michael in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

Upper Beaches Underpinning

True North did an amazing job underpinning our basement.

The entire project was finished in 4 weeks which we were thrilled about, and the cost was was an exact match to what was originally quoted.

Would highly recommend Daniel and his team to anyone looking to underpin their basement.

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Company Response

Hi Michael,

Thank you for the amazing review. We had a pretty easy go with the sand in your basement which help us get things done quickly. All the best and enjoy the new basement.

Daniel

Alessandro in Toronto
Alessandro in Toronto
10 reviews Toronto, ON
10/10

East York Underpinning

I'm sitting at my computer in my beautiful finished basement as I write this review for True North. They were an absolutely essential first step to finishing space. The underpinning work finished this past summer and I have many great things to say about them and the process overall.

- Hardworking friendly crew, clean, and were knowledgeable of many trades.

- Daniel (Owner) is friendly, knowledgeable and was responsive to all of my questions.

- The process overall was fascinating to watch as it progressed and at no point did I feel like my house was unsafe to live in while it was happening.

It was a pleasure working with True North and it's amazing to think how worthwhile a basement renovation like this is from an investment perspective. Having a finished space adds tremendous value, not to mention practically you'll have a whole new floor of living space -- I love it. Okay back to watching my 75" basement TV.

Daniel, ps -- I may use your services for a new house in the future. Get ready for the bombardment of questions again ...

Al

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Company Response

Hi Al,

Thank you so much for the amazing review. I'm glad you felt safe in the house throughout the renovation and I'm glad you got the 75" TV down there. It was a pleasure to work with you and your family too and don't worry about questions.... Better to know before than to worry about during!! Enjoy the new space.

Daniel

seanpynenburg
seanpynenburg
2 reviews Toronto, ON
10/10

Underpinning

Daniel and his team were great throughout our underpin. Very transparent and honest about price and the work that needs to get done, and his team was respectful of our house while the work was going on. All in all a painless renovation experience that I would definitely recommend.

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Company Response

Hi Sean,

I'm glad that such a large renovation was so painless. We like the easy, no surprise jobs too! Good luck with the rest of the renovations.

Daniel

Kara in Toronto
Kara in Toronto
2 reviews Toronto, ON
10/10

Basement Underpinning Of Victorian Home

True North Underpinning was a complete pleasure to work with. From the very beginning, during our initial consultation, we felt extremely comfortable with Daniel. He was very knowledgeable and gave us some additional insight we had not considered. Our house being a Victorian, built in the early 1900’s, we expected major challenges but the quote we received from Daniel showed the worst-case scenario. The team: Josh, Aubrey, Barney and Alex were great to work with. They were punctual, extremely hardworking and overall nice guys. Even my neighbour commented on how respectful and friendly they were. Best of all, this phase of the project was completely slightly ahead of schedule. They will be back in the spring to finish the exterior portion of the project and we actually look forward to see them again. We would highly recommend True North to anyone looking to underpin their basement.

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Company Response

Hi Kara,

Thank you for the great review of our work. Look forward to working with you in the spring again too. Happy Holidays!

Daniel

Kathleen in Toronto
Kathleen in Toronto
0 reviews Toronto, ON
10/10

Excellent team!

The team is knowledgeable, hard working and extremely polite! They arrived on time, cleaned up everything everyday and the project was completed early. We were informed of the work that was going to be done on a daily basis and we could always contact the site manager if we had questions. Highly recommend.

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Company Response

Hi Kathleen,

I really appreciate your reviewing our work on this project and thanks for recommending us. All the best for the new year.

Daniel

sasha
sasha
0 reviews Toronto, ON
10/10

Underpinning

True North underpinning was great every step of the way. Daniel is very professional and honest and we liked how up front he was when it came to giving us a quote. Aubrey and his team were great. ..Hard working and my kids loved seeing them every day. I can not thank them enough for the job they did. I would highly recommend using True North and would use them again anytime.

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Company Response

Hi Sasha,

Thank you for letting us work with you on this project. It was a good one. I'm glad you felt confident working with us and don't worry, the kids will be seeing the boys again across the street soon. Let us know when you are ready for the next one.

Daniel

DMITRY from Toronto
DMITRY from Toronto
2 reviews Toronto, ON
10/10

Underpining - Semi

Daniel and his team were highly professional and did a high quality work on schedule and within budget.
Communication was superb, all questions/issues dealt with in timely manner. Definitely would hire again if underpinning work is required. Thank you True North.

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Company Response

Hi Dmitry,

Thank you very much for the review !! We will always remember your project as the one that kept us thinking. Never a dull day!! I'm glad we got to work with you and your family and I hope you are enjoying the new space. All the best.

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation and Foundations
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
http://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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