True North Underpinning

Basement Renovation
9 Canvarco Rd Toronto ON M4G
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Basement Renovation
True North Underpinning
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99%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 7 timesBest of the Best '22 Best of Award '22winner 7 times

Reviews for True North Underpinning

Average customer rating:
10 10 (136 reviews)

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Jennifer
Jennifer
0 reviews Toronto, ON
10/10

Basement Underpinning in 100 year old house

We are extremely happy with the service we received from True North Underpinning and highly recommended them. From start to finish they were extremely responsive and professional. Their workers were friendly and polite and we even received compliments from the neighbours about how nice the crew was.
Daniel answered every phone call and the job was finished in the exact time he quoted. Consider yourselves lucky if you are able to book them for your job!

Approximate cost of services:
$60,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Jennifer,

Your project was one of the smoothest we've had!! Glad to hear you're happy with the final result.

Daniel

silvie in Toronto
silvie in Toronto
0 reviews Toronto, ON
10/10

Basement Underpinning

I couldn’t be happier with how True North Underpinning handled our basement project. Hardworking and friendly crew, efficient management and great customer service.
As both a customer and a GC I look forward to working with True North again.

Approximate cost of services:
$120,000.00
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Company Response

Hi Silvie,

Thanks for taking the time to write this review. It was a big project at your place, but a fun one to be a part of. Good luck with finishing it off.

Daniel

Lovell
Lovell
0 reviews Toronto, ON
10/10

Underpinning

Great to deal with
True professionals
During these trying times it was hard to get any projects started but Daniel and the boys came over and got the basement reno done

Approximate cost of services:
$90,000.00
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Company Response

Thanks David. Appreciate the review. It was a pleasure working with you guys.

Daniel

Debbie from Toronto
Debbie from Toronto
7 reviews Toronto, ON
10/10

Basement foundation and drain replacement

From the very first point of contact, Daniel and his entire crew have been excellent to work with. I contacted True North after reviewing many other contractors on Homestars.

Our job consisted of removing and replacing the existing basement cement floor, replace all the drains, water proof the basement and also remove and replace the garage cement floor. We did not do underpinning, because the height of the basement is fine. Daniel recommended putting in a backwater valve and sump pump. While we were at it, we added radiant floor heating.

The job started on time. The entire crew worked fast, kept me informed, cleaned-up as much as possible each day and was very courteous. Daniel would always check with me to make sure the work was done to my satisfaction. With any renovation, issues come up, but Daniel kept me informed and offered suggestions to over come the issue. We are extremely happy with the work and highly recommend True North.

Approximate cost of services:
$37,000.00
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Company Response

Hi Debbie,

Thank you for the great review. We really enjoyed working with you and I hope you guys enjoy the new space / work room.

Daniel

Natasha in Toronto
Natasha in Toronto
1 review Toronto, ON
10/10

Basement Underpinning

We recently worked with True North to underpin the basement in our semi-detached. Daniel and his crew were absolutely wonderful to work with.
From the start Daniel made himself available to answer our many questions. He even went above and beyond to speak with our neighbour to help get her permission to underpin the party wall.
We were worried about the disruption since we were working from home through this, but the team onsite were minimally disruptive, always courteous and very punctual. Everything was well organized and we felt extremely comfortable and at-ease throughout the process.
The project started and completed more or less on schedule and on budget.
Overall, we're really happy we chose to work with True North and would not hesitate to do so again.

Approximate cost of services:
$57,000.00
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Company Response

Hi Natasha,

Thank you for taking the time to review our work. I was happy to speak with your neighbour to help get you guys the best outcome for the basement underpinning. Too bad the common wall wasn't already underpinned as we were told. I hope you guys enjoy the new useable space in your home. Stay safe.

Daniel

Jake
Jake
1 review Toronto, ON
10/10

Basement Underpinning

The True North team were great to work with from start to finish. There were a number of problems encountered throughout the process (none of which were at fault of True North) and Daniel + his team were instrumental in finding solutions every step of the way.

Going into renovations, we were most concerned about underpinning, though it ended up being the smoothest portion of it all, thanks to True North.

Approximate cost of services:
$55,000.00
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Company Response

Hi Jake,

I appreciate the great review! I know there was a bunch of problems with the common wall neighbour and your first engineer, but I'm happy that we were able to work together to find the best possible solution. The bench didn't end up being as big as expected either!!! I hope everything finishes off smoothly for you and you guys get to finally enjoy your new place. All the best and stay healthy!!

Daniel

Brooke
Brooke
1 review Toronto, ON
10/10

New basement, happy homeowner!

Daniel came recommended by a few friends and he absolutely did not disappoint. We had a few quotes for underpinning the basement, and he spent the most time of any company (by far) looking at the basement to ensure the quote was clear and accurate, and explaining the process to us. The crew who worked on our basement was fantastic - John, Kevin and the rest of the guys were always here bright and early, super friendly and kept the worksite clean, and did their best to cause as little disruption to us (working from home). They made what could have been a stressful experience very easy and an all-round pleasant experience. Daniel wasn't on site but was available for any concerns that arose. Thanks for the great work, would highly recommend!

Approximate cost of services:
$70,000.00
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Company Response

Hi Brooke,

I'm glad we were able to keep the referrals happy. Doing our work while everyone is at home all day can be tricky, but we appreciate your patience throughout. Thank you for the excellent review.

Daniel

Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

East York Underpinning Project

We were referred to True North by friends who recently had their basement lowered in Leaside, and we are so glad they did! Daniel and his on-site team were incredibly professional, efficient, and in regular communication throughout the project, including when the water would need to be turned off briefly and other day-to-day items (which was important, because we had our newborn upstairs!). Daniel was incredibly knowledgeable and helpful in answering any questions, and helped guide us through the process. Can't say enough good things about Daniel and the team. You will be in good hands if you choose True North!

Approximate cost of services:
$60,000.00
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Company Response

Hi Mike,

Thank you for the great detailed review. Josh and the boys where happy to work with you on this project and we all hope you get some good use out of the new basement. Take care.

Daniel

Jamie in Toronto
Jamie in Toronto
0 reviews Toronto, ON
10/10

East York Underpinning

Daniel and the True North Team were amazing. Fernando and the crew were so efficient, friendly and courteous to us and our neighbours. We could have been happier with the service and the work.

Approximate cost of services:
$70,000.00
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Company Response

Hi Jamie,

I appreciate this great review. I'll make sure that Fernando and the boys see it. All the best.

Daniel

Yvonne
Yvonne
0 reviews Toronto, ON
10/10

Underpinning

We recently hired True North to underpin our basement. They job was completed on time and on budget. Dan and his crew (especially Aubrey and Josh) are top notch. The quote Dan provided was detailed and transparent. We got a quote from another company which appeared to be lower, but once we probed a bit we learned it was about the same as Dan's. We went with True North and are very glad we did. Dan was available throughout the process to answer questions. As importantly, the on site crew worked really hard and were a pleasure to deal with - not only with us, but with our neighbours too.

Approximate cost of services:
$70,000.00
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Company Response

Hi Yvonne,

Glad we were able to help you with the basement and that you and the neighbours were happy with the work. Thanks for taking the time to help us out with this review. Stay healthy!

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation and Foundations
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
http://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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