Mr. Rooter Plumbing

Plumbing
Georgina ON L0E 1N0
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Plumbing
Mr. Rooter Plumbing
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65%

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Reviews for Mr. Rooter Plumbing

Average customer rating:
8.6 10 (5 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
0/10

Snaking / unclogging drain

Over 25 years of home ownership & this is worst contractor experience by far. Spent over $3000 & no affect on problem. Asked for another $7000+ to remove building trap (actual issue, not the one that I was charged over $3000 for). Wisely asked them to leave. Local licensed plumber will do it for about half AND while quoting the project, he plunged the trap & unclogged the drain. Pressure tactics + price gouging + no solution = zero stars

Approximate cost of services:
$3,250.00
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Company Response

Hi Private User, your feedback does not match our customers' experiences, and we are unable to find any quote you refer to in your review, or your name in our database to look into this further. Hence, you perhaps meant to leave this review for someone else. We value transparency, and we strive to continue respecting all customer feedback as genuine expressions of our customers' experiences. We welcome you to please contact our office, and our manager will be happy to discuss it with you.

Private User
Private User
Private User reviews Richmond Hill, ON
3/10

Mr Rooter North York

Called them to unblock a condo toilet which I couldn't unblock no matter what I did late in the day. The guy showed up and very grudgingly tried to unblock it while saying the whole time that we needed a new toilet...which of course he had handy. He wanted $995 plus tax for it. He finally unblocked it, after we said we would hold off with the new one. He said it must be very calcified, it was old. He left after he unblocked it. I called my handyman who said he didn't think that was the issue. We replaced the toilet anyway at less than half the cost, and showed me there was NO calcification at all. The technician was just trying to sell an overpriced toilet. I will never use them again.

Approximate cost of services:
$300.00
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Doug in Pefferlaw
Doug in Pefferlaw
1 review Pefferlaw, ON
10/10

Kitchen tap

Rick was helpful with his advice regarding our malfunctioning kitchen tap. After further discussion, he solved our problem with a new Moen product. Knowledgeable, honest and a pleasure to deal with.

Approximate cost of services:
$650.00
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Rhonda in Toronto
Rhonda in Toronto
7 reviews Toronto, ON
10/10

Fixed our toilet

It was Easter Sunday and we had weekend guests - and the toilet started to back up. I phoned Mr Rooter and Rick was out and had the problem fixed within 1.5 hours.

Approximate cost of services:
$100.00
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DJ Bevan from Lindsay
DJ Bevan from Lindsay
1 review Lindsay, ON
10/10

Plumbing repair

Over 2 years ago we had a sump pump replaced. Mr Rooter came and completed the work and added an external exit so the effluent could be sent outside the house. Their guarantee would last 1 year and the work was well done and to code. After last winter, the cold winter cracked the pipe and when I had a furnace replaced the external piping, which had frozen, would not allow water to flow out of the sump. I cut the pipe to allow the outflow. We wrote to Mr Rooter Plumbing and explained the situation. Even though their guarantee had expired and work was done to their pipe without their consultation, Operations Manager Ken came to our house and reviewed the situation. To please his customers, Ken reconnected the pipe and completed the work himself in less than an hour. Ken did not charge us for this follow-up service. The sump pump is working beautifully and we are very pleased. Ken and his company Mr Rooter Plumbing (Newmarket) exceeded themselves in their customer service and we would endorse them to anyone for the quality of their plumbing work and their professional integrity.

Approximate cost of services:
$2,000.00
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Katherine  from Schomberg
Katherine from Schomberg
6 reviews Schomberg, ON

First Review

10/10

Unclog Drain

After moving into a new house, we found we had a clogged drain in our kitchen sink. I called several plumbers in the area and no one was available right away until we called Mr. Rooter.
The serviceman Josh arrived and got right to work. He worked very hard, finally solving our problem. I was pleased with that result, but far more pleased with Josh's service. He was great! Since it was a new house for us, he spent time checking things and explaining things to me. I could not have been more pleased with Josh's service. If I ever need a plumber again, I certainly know who to call. I cannot recommend Mr Rooter highly enough. Fantastic!

Approximate cost of services:
$300.00
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More about Mr. Rooter Plumbing

Mr. Rooter Plumbing offers 24/ 7 residential & commercial plumbing services for drains, faucets, toilets, pipes, well pumps, septic tanks & water heaters throughout Pefferlaw, Georgina and York Region.
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