Gta Water

Water Filtration & Purification
Markham ON L3R 6G4
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85%

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Reviews by rating (past 12 months)

Reviews for Gta Water

Average customer rating:
9.1 10 (38 reviews)

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pina1964 in Montreal
pina1964 in Montreal
1 review Montreal, QC
10/10

Water filters

I have been a customer for over three years now and love their service but most of all their prices they are nearly half of what I pay in my area, no problems at all, prompt service, next day delivery and very pleasant people. I am happy to support their business and always recommend them to others.

Approximate cost of services:
$37.50
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Company Response

Thanks

Steve in Kingston
Steve in Kingston
1 review Kingston, ON
10/10

First-class service

GTA water provides a level of service that far exceeded my expectations, especially from a product and service provider based in Canada. Rae sent me the instructions and parts needed to fix a leak in my water filter system. The response times were super-fast. Good products, great service. Can't go wrong.

Approximate cost of services:
$6.00
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Company Response

Steve, thank you for sharing your amazing feedback.

Karen R in
Karen R in
1 review Markham, ON
10/10

great service

I have ordered from GTA Water three times, no problems at all, prompt service, and very pleasant people. I am happy to support their business and will recommend them to others.

Approximate cost of services:
$250.00
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Company Response

We are very happy to help. Thank you.

phil demetro in Toronto
phil demetro in Toronto
1 review Toronto, ON
10/10

Needed support from GTAWater and got it!

My Premier R.O. system was dead in the water after I disassembled and cleaned it for it's annual filter replacement.

I took a chance and contacted GTAWater - not from whom I bought the system - and Rae, the agent on the other end of my email was right there to try to help. Very fast responses and available to help with my questions.
I didn't need a service call after all but I won't hesitate to contact GTAWater again if I need help.

Their pricing is also fantastic!
Highly recommended.

Approximate cost of services:
$0.00
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Company Response

Glad we can help.

Cutlassguy
Cutlassguy
1 review Newmarket, ON
10/10

GTA Water has the best prices and great service!! Check them out !!

We were completing a kitchen reno and decided that the time was right to install a RO (reverse osmosis system). A friend of mine has one installed and he can't stop saying how great it is drinking the RO water!

I checked prices locally and then on advice from my friend I contacted GTA Water.

The young lady at GTA Water was pleasant on the phone and put me in touch with a salesperson who after listening to my inquiries, he asked about how I planned to use the RO system (# of people in the house..etc) and then gave me a recommendation as to which system I should look at, and directed me to their website which was full of all the info I needed! When I checked their prices and saw they were offering the same unit I saw at the other store for 1/2 the price and I was sold!!! I ordered the unit and it was delivered within 3 days and It came pre-assembled and was very easy to set up.

I decided that I wanted to put it in the basement (just below the kitchen) instead of under the sink so as to save under sink space but the plastic lines were just a little short. I called GTA Water and told them about my predicament. Their reply was 'No problem. We can send you 20 feet of extra line today. Will that be enough?' . WOW ! That was amazing Customer Service! Extra line came 3 days later and I had the system installed and up and running! I've been using the RO water in my coffee maker and the coffee tastes remarkably better! We only drink RO water now and use it when making soups!

Overall I can't say enough about how nice it has been dealing with GTA Water. Ray, Victor and all the people I've spoken to have been very helpful and I recommend that you check them out if you are thinking of purchasing any type of water supply system! And be sure to tell them that the Cutlassguy recommended them to you because they have a great referral program!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you.

Jeremy from Oshawa
Jeremy from Oshawa
6 reviews Oshawa, ON
10/10

Reverse Osmosis System

I have bought a few products off GTA Water. They have good systems, great prices and excellent customer service. They ship quickly and have economically friendly rates. I am very happy with the reasonable filter replacement costs as well. I will definately continue doing business with this company and highly recommend them.

Approximate cost of services:
$300.00
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Company Response

We are very happy that you have selected us for your water needs.

Wep in Toronto in Toronto
Wep in Toronto in Toronto
1 review Toronto, ON
10/10

GTA Service and RO Filter System

We bought a Reverse Osmosis Water Filter system from GTA Water in 2009. We drink a lot of water and even cook with it. We have found this filtering system to be A-1 and continue to use it.

GTA Water systems, filters, and their customer service is friendly, helpful and prompt. You can pay online or over the phone. And they have PayPal. Also, service is excellent if you wish to have a service person come and change your filters for your system.

I highly recommend them!

Approximate cost of services:
$0.00
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Company Response

We are happy to assist our long time customers.

Julie in Toronto
Julie in Toronto
1 review Toronto, ON
10/10

Long Term HAPPY customer

I have been a customer of GTA Water for 8 or 9 years now and have NEVER had any issues with product, payment, invoicing, etc that I see others have had and reported.
I have always been delt with professionaly, with a friendly manner and with knowledge of the product I'm calling about.
Cost wise, they are great and will help you out with deals and the like too. I just got my filters for 15% off for New Years sales.
I highly recommend them to all my friends and people I meet.

Approximate cost of services:
$300.00
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Company Response

We try our best to take care of our customers. Thank you.

Tommy in
Tommy in
1 review Mississauga, ON
10/10

Undercounter water filter

The sales representative I spoke to on the phone is very knowledgeable and helped me decide on the right product to purchase.

The installer is very well-equipped, efficient and knowledgeable. The work is not a mess but he still cleaned up the area.

Approximate cost of services:
$468.00
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Company Response

Your feedback is a great encouragement to our installers. Thank you.

Ken in Sherwood Park
Ken in Sherwood Park
1 review Fort McMurray, AB
10/10

Refridgerator water filters

Easy order website, and great customer service follow-up. The system automatically reminds me by email when I need to reorder the filters. My previous order was shipped and received quickly.

Approximate cost of services:
$130.00
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Company Response

We continue to improve our systems to be more efficient. Thank you.

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