We were completing a kitchen reno and decided that the time was right to install a RO (reverse osmosis system). A friend of mine has one installed and he can't stop saying how great it is drinking the RO water!
I checked prices locally and then on advice from my friend I contacted GTA Water.
The young lady at GTA Water was pleasant on the phone and put me in touch with a salesperson who after listening to my inquiries, he asked about how I planned to use the RO system (# of people in the house..etc) and then gave me a recommendation as to which system I should look at, and directed me to their website which was full of all the info I needed! When I checked their prices and saw they were offering the same unit I saw at the other store for 1/2 the price and I was sold!!! I ordered the unit and it was delivered within 3 days and It came pre-assembled and was very easy to set up.
I decided that I wanted to put it in the basement (just below the kitchen) instead of under the sink so as to save under sink space but the plastic lines were just a little short. I called GTA Water and told them about my predicament. Their reply was 'No problem. We can send you 20 feet of extra line today. Will that be enough?' . WOW ! That was amazing Customer Service! Extra line came 3 days later and I had the system installed and up and running! I've been using the RO water in my coffee maker and the coffee tastes remarkably better! We only drink RO water now and use it when making soups!
Overall I can't say enough about how nice it has been dealing with GTA Water. Ray, Victor and all the people I've spoken to have been very helpful and I recommend that you check them out if you are thinking of purchasing any type of water supply system! And be sure to tell them that the Cutlassguy recommended them to you because they have a great referral program!