Mold Insight Inc.

Formerly Sean Moss Home and Mold Inspections
Mold Detection & Removal
Richmond BC V7C 5R4
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71%

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Reviews for Mold Insight Inc.

Average customer rating:
10 10 (262 reviews)

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knowbull in Burnaby
knowbull in Burnaby
2 reviews Burnaby, BC
10/10

Great Service!

Sean was a pleasure to work with during the inspection of our new home. He was punctual, friendly and provided a very detailed report.

By his own admission he is very analytical (which I appreciated) and positions himself on the side of his paying customer so you feel he is protecting your investment by giving you the "straight goods" on the property. He explained the difference between passing code and best practices and even gave us advice on what to do to remedy any maladies about the house. Sean also performed great follow-up by researching a tricky topic and providing advice afterwards.

I have already recommended Sean to others and would not hesitate use him again.

Approximate cost of services:
$600.00
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Company Response

Hello Knowbull,
First off, I like your name handle... Further, yes indeed, I do work for the best interests of my clients. Inspections are very complicated, so I do my best to break everything down in easy to read, clear sections with supporting photos. Also, it is necessary for builders and home owners complete their homes/renos at least to code. The distinction between a code inspection and best practices is very important for clients to know because inspectors do not perform code inspections. Best practices take into account what is relevant and safe today, which is never a minimum standard across the board. In most cases, best practices exceed codes. At times a "best practice" can be an opinion based on common sense and relevant experience. I am always happy to help with questions on my inspection, so feel free to reach out anytime. Thank you again for taking the time to submit your review, it is very much appreciated. Take care, Sean

VM in Vancouver
VM in Vancouver
9 reviews Burnaby, BC
10/10

Extremely professional and thorough

Sean is extremely professional and through. He spent a substantial amount of time (several hours) doing the inspection, and found things that I would never even think of. He acts in the best interests of his clients and genuinely cares about explaining every issue. Finally, his inspection report is easy to read and comprehend while being meticulously detailed, including recommendations and photographs for fixing problems. He is also very generous with his time and takes calls/emails if there are any questions about the report. I feel much more comfortable with the property buying process after reading his report. Highly recommended!

Approximate cost of services:
$525.00
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Company Response

Hi VM,
It was a pleasure working with you too. Thank you for including me in your buying process, I appreciate it... as well as your kind words here on HomeStars. As mentioned during the inspection, clear language, photos and follow up support are very important to me as home and mold inspector for my clients. I am happy that you are confident with your buying decision. Feel free to contact me in the future. I wish you all the best to you and your family in your home. Sincerely, Sean

Susan in Richmond
Susan in Richmond
1 review Richmond, BC
10/10

Mold / House Inspection

My husband and I discovered that we had mold on the wall of a seldom-used room so we decided to call Sean. Sean was able to visit our home in an extremely timely fashion. During his visit, Sean not only inspected the area of concern, he conducted a thorough inspection of our house inside and out – identifying some issues with which we were not aware. Throughout the inspection, Sean explained everything that he was doing and finding – which as a client – gave me a significant level of comfort. Sean provided us with a comprehensive report that included both pictures and written information of what needs to be done. Sean had provided us with excellent service at very reasonable rates. We would highly recommend him.

Approximate cost of services:
$500.00
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Company Response

Hello Susan,
Mold is a very complicated subject, which can involve investigation of several areas of the home. The key is to communicate where it is (in an ideal world) figure out the cause, how to deal with it and try to prevent it from being an issue in the future. I appreciate you taking the time to share your comments here on HomeStars. If you need to chat more on this topic or have additional questions, just let me know. Thanks again, Sean

David in Richmond
David in Richmond
1 review Richmond, BC
10/10

Sean Moss Mold and Home Inspections, Ltd.

My wife and I cannot say enough about Sean and the quality of the home inspection he provided. The last inspection we had prior to buying a home took the inspector 1.5 hours. Sean was at the home in Coquitlam close to 5 hours and went over every inch of the place that he had reasonable access to. (He even managed to shimmy up a difficult to reach and very narrow opening to the attic.) We were with him for the last half of the inspection (about 2.5 hours) during which time he provided a wealth of information. The follow up report was provided to us within a few hours time, was well laid out and very comprehensive. Every failing was noted in clear English and accompanied by many illustrative photos. Sean is very personable and his fee was very reasonable. In short, we highly recommend Sean for your home inspection.

Approximate cost of services:
$550.00
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Company Response

Hello David,
Thank you very much for your kind words, I appreciate it. It is very rewarding when clients take the time to post their comments here. I work hard to ensure that all my clients know as much about their potential home as possible, through using photos in each section when they read the report later. Also, during the inspection I explain the details of the home (good and bad) along with the potential implications. This helps give my clients a perspective when dealing with the repairs or making an informed buying decision. Take care and let me know if you need me in the future. Regards, Sean

Private User
Private User
Private User reviews Richmond, BC
10/10

Mold Inspection

I was concerned that I had a mold problem in my home that was causing me health problems. Sean carried out a thorough inspection, confirmed there was no mold problem and sent me a very comprehensive report regarding all the ways in which I could prevent mold in the future and several tips about home maintenance in general. He was very helpful, has a very pleasant manner and is very conscientious insofar as advising me that I did not need to spend any more money on further air sampling.

Approximate cost of services:
$200.00
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Company Response

Good afternoon, I was happy to discover that you did not have a serious mold issue in your home. Reducing mold issues is a mystery to most people, but there are a few easy ways to do so. I want all of my clients to know this, beyond just doing an inspection. I'm happy you liked the report. It's true that sampling is not always needed, yet something many in the business will take advantage of. I only do sampling when I believe the results will benefit my clients, or for necessary verification. Thank you kindly for your comments here on HomeStars, your contribution is much appreciated. Regards, Sean

Colmar in Richmond
Colmar in Richmond
1 review Vancouver, BC
10/10

Home Inspection

The work performed by Sean two months ago has far exceeded my expectations. He did a thorough inspection of the house which I was about to buy and provided valuable and specific recommendations that are well supported by facts and photos. His report also gave suggestions about how and how often various parts of the house should be maintained to keep it in good shape. Even two months after Sean completed his work, when I asked him questions such as which contractor could do certain things, he always replied promptly. I am impressed by his dedication and professionalism in the way he serves his clients and will engage him again for future work.

Approximate cost of services:
$675.00
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Company Response

Good day Colmar, I work hard to exceed the expectations of my clients, and am always rewarded when they (you in this case) take the time and effort to post your experience on HomeStars. It is no secret that I love the work I do and especially helping my clients. I try to leave very little to the imagination when composing my reports, so my clients can easily navigate through the information & photos. Makes it easier when dealing with agents as well. Home buying is a big deal and I am glad to be a part of it. I look forward to helping you with any questions and other inspections in the future. Kind Regards, Sean

yvrhomebuyer in Richmond
yvrhomebuyer in Richmond
1 review Richmond, BC
10/10

condo inspection

Well what can I say? I'd give Sean a mark of 12 out of 10 for quality of work, punctuality, availability, and all around an extremely pleasant experience. Buying a home or condo is as stressful as it is so it's prudent to have a trustworthy and reliable home inspector.

We used Sean twice in the span of a month for two sepeare home inspections. Both times he made himself available on short notice and worked around our schedule. But it doesn't stop there; his inspection on both properties were very thorough and detail oriented, and he provided us with a very informative report of the inspection on the same day.

Overall I am very happy with Sean's services and I will, without hesitation, recommend him to anyone needing a home inspection. I will surely use him myself for future inspections!

Approximate cost of services:
$425.00
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Company Response

Hello YVR Homebuyer, your comments are very much appreciated here on HomeStars. Never been rated higher than 10 before... Condo buying can be tricky, as the timing for major systems, components, building & cooperation with stratas must be considered. Yes, there are studies that indicate home/condo buying is stressful. I do my best to reduce this stress as much as I can by trying make the process easy from my end. After all, I was happy to see that you were comfortable with the second property. I wish you all the very best with your condo purchase. Regards, Sean

Michael Yan in Richmond
Michael Yan in Richmond
1 review Coquitlam, BC
10/10

House Inspection

We purchase a house which needs to be inspected. My friend referred me to Sean as she has had good service from Sean.
During inspection, we found Sean is very professional and detailed orientated. At end inspection, key issues were highlighted so we roughly know situation about this house.
On top of these, we were educated how to maintain property, home appliances, and how to repair area which needs to be fixed.
Our house is reasonably big; it took almost a day to complete inspection. We surprised the lengthy report was able to complete in next day morning as he tried to help us to meet deadline. The report was completed in very detailed and professional manner.
We have recommended him to current owner and strongly recommend Sean to anyone else who is looking for house inspection services.

Approximate cost of services:
$780.00
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Company Response

Hello Michael, yes, I remember the home was quite big & that you and your family were at the inspection the entire time (even though it took the better part of the day). Thank you for your patience that day... much to look at and a lot of information to explain. I am sure being at the inspection made reading the report easier, which is something I am happy to do, of course. As you know I don't mind taking your calls after the inspection. I care about my clients and always happy to assist where I can. Thank you again, Sean

Private User
Private User
Private User reviews Vancouver, BC
10/10

Home inspection

We found Sean on the Home Stars site and as it was our first home purchase we were a little less than knowledgeable about some of the warning signs and things to look for in a home. Sean completed a very thorough review of our apartment and pointed out several items that required updating within the unit Sean also reviewed the exterior of the building and made a few comments regarding the state of the buildings health. Sean was most helpful a few months later too when we noticed some cracking in our ceiling, he came out at no additional charge and confirmed that it was most likely due to seasonal flexing of the structure and not something to be immediately concerned with. Most helpful of all we found that Sean took the time to explain what he was looking for and why it would be of concern. Thorough, friendly knowledgeable service.

Approximate cost of services:
$450.00
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Company Response

Good afternoon, I have not addressed you personally, as I know you would like your identity to remain private. At the same time, I very much appreciate your comments. Yes, it is important to explain concerns and the impact of these concerns if possible. I care about my job and clients, which is why any concern whether it is major or minor needs to be addressed, so clients have a realistic understanding of how to deal with them. Thanks again for sharing your experience on HomeStars. Regards, Sean

Ka Wai from Richmond
Ka Wai from Richmond
3 reviews Richmond, BC
10/10

Home inspection

We needed to have a house inspected before finalizing on a purchase, and we decided to go with Sean after seeing his positive reviews on Homestars. I was not able to see Sean in action for the majority of the inspection, but according to my realtor, he was very thorough with the inspection. Luckily, I was able to meet with him towards the end of the inspection and he was able to walk me through the house to point out his findings. He was also able to generate a very detailed report on the same night, which was a pleasant surprise as we weren't expecting the report until the next day. We have already referred him to two other family members who were also very happy with his service. We definitely won't hesitate to recommend him to anyone else.

Approximate cost of services:
$577.50
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Company Response

Hello Ka Wai, first off, thank you for passing my name off to your family members. Secondly, I appreciate you making the effort to post your thoughts here on my HomeStars page. Occasionally, when my clients cannot attend the inspection until the walk-through summary, I try my best to show & tell (issues & maintenance tasks) what I have found, which make it easier when reveiwing your written report. I'm happy to see everything worked out well. I wish you and your family all the very best! Sincerely, Sean

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mold Insight Inc.

As a former home inspection company, we have gained considerable insight on how homes and buildings are constructed and the vulnerabilities they possess when it comes to moisture ingress and mold. Although we have been busy helping our clients with mold and home inspections since 2011, we have focused our ...
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