Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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Write a Review


HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
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80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.9 10 (842 reviews)

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Chris in Toronto
Chris in Toronto
2 reviews Toronto, ON
1/10

Driveway sealing

Used these guys to seal my driveway as they were going around canvassing the street.

Young student types, one of them looked about high school age. The price was high relative to industry standards as I found out later and the work was subpar.

They have these poor kids tugging around a cart with the pump and sealant, across the entire street.

Pretty ruthless company.

Approximate cost of services:
$160.00
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Company Response

Hello Chris, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

katv from Kanata
katv from Kanata
1 review Calgary, AB
0/10

window washing

Very high priced. Probably about $150.00 more than shud have been charged, for the very poor work. I ended up with streaks on most of my windows that needed to be cleaned again by me.Terrible rip off.

Approximate cost of services:
$200.00
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Company Response

Hello, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Karen from Alliston, ON
Karen from Alliston, ON
1 review New Tecumseth, ON
0/10

Driveway Sealing

The driveway was to have the cracks filled and sealed by Canadian Property Stars. So much crack filler was used that after waiting one week, when touching the driveway impressions were left. We waited one month for them to return and inspect. The company representative who inspected the problem told us he would have to discuss this with a manager, he did not know what to do, we would receive a call 4 days later. No call for two weeks, then we were advised that nothing could be done until next year, that this portion of the business was closed now.! WE ARE LEFT WITH A MESS!

Approximate cost of services:
$200.00
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Company Response

Hello Karen, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Eraj from Brampton
Eraj from Brampton
1 review Brampton, ON
0/10

Driveway sealing

Sealed my driveway with one coat, looked horrible. Worse than before. I called and comIned, and I was promised they would re do it. Also was promised a call 2 days prior to the work being done. No calls, came home to find the driveway painted again, with no tape used to shield the sides. My brick edging is cometely ruined. Very poor quality and not an honest business. Dissapointed.

Approximate cost of services:
$140.00
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Company Response

Hello Eraj, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Robert from Richmond Hill
Robert from Richmond Hill
2 reviews Richmond Hill, ON
0/10

Driveway Sealing

Two problems with this company. First the sales rep misrepresented the services. He told me that as part of sealing the driveway they would fill in the gap between my driveway and garage to prevent further water damage. That never happen and the GM at Property Stars said she was sorry that I was mislead. Filling the gap was the only reason I purchased the service. The second problem was the work itself. The 16 year old kid that did the work over sprayed the driving and got the sealant on the interlock bricks beside the driveway and on the bricks of the garage wall. The driveway was spotty, streaky and inconsistent.

Approximate cost of services:
$175.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Robert, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Cheryl from Calgary
Cheryl from Calgary
1 review Calgary, AB
0/10

Lawn Maintenance

Worst lawn care company EVER! Paid $350 for an annual lawn care plan (aeration, spring fertilization, spring over seeding, summer fertilization, fall fertilization). Horrible service and even worse customer service when you call their Head Office in Ottawa, Ontario. Received nothing but attitude and excuses from their customer service representatives. DO NOT USE!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Cheryl, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Brian from Quinte West
Brian from Quinte West
1 review Quinte West, ON
9/10

Driveway Sealing

I am pleased to write a fantastic review for this company. The contractors who I chatted with briefly at the end of my street where they were "dropped off" were very professional and very scientific with their explanation for why this product was better than the other $100 service other companies were offering. They were knocking on doors in the neighborhood and I observed the hardworking, enthusiastic demeanor with their work. Eventually when they got to my house, it was not the right timing for me to move the cars and bikes and strollers and basketball nets etc as we were on our way out. I offered them my phone number to call again later in the evening if possible. The application was done around 8pm and it was the perfect time of day (for us anyways) to allow 8 hours to cure without the risk of curious tiny footprints lol. They did a fantastic job with brilliant smiles. I read bad reviews online but despite that, I saw the work on the neighbors' driveways were top notch so I am pleased to write this glowing reference for my good experience over all. I understand that the service may vary depending on the contractor as a contributing factor.

Approximate cost of services:
$245.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hello Brian, thank you for your positive review. We appreciate your comments and approach to evaluating services. We are glad to hear that you were happy with the end results!

Eliza Yam from Ottawa
Eliza Yam from Ottawa
2 reviews Ottawa, ON
0/10

drive way sealing

DO NOT use this company, I made the mistake hiring them on driveway sealing without first checking their rating on line, as they are working on my street. The paint is splashed on my garage doors, and no one bother to come by nor contact me. Cracks are not fixed even it is included in price.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Eliza, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Kelly from Delta
Kelly from Delta
3 reviews Delta, BC
1/10

Window Washing

Property Stars were in our neighbourhood knocking on every door and offering their window washing service. The price started out very high but I held firm to what I felt was a reasonable price based on past contracts.

The worker was very presentable and professional. Sadly the work was sub standard and far too basic. They washed the windows, just outside. Screen removal was my responsibility. No screen cleaning or interior window cleaning was performed. Most every window required two or even three "re-dos" to get the majority of the soil from the window area. The worker was very willing to go over his work but I found it annoying that the work was so poor and that I had to ask him to do a second pass. These were ground level, very accessible windows and the remaining soil was plain to see.

The work took about an hour including the second treatments. The value was very poor and I was sorry I agreed to allow this company to do the work because the result was so poor.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hello Kelly, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

Linda Mochan from Pickering
Linda Mochan from Pickering
1 review Pickering, ON
0/10

Driveway Sealer

Do not use this Company!!!!!!!!
This company did my driveway June 2014. After the work was done the driveway was streaky and tacky, and black sealant everywhere -on our interlocking bricks.He proceeded to spray again, making the job worse. I called the office with my complaint, and gave me a redo Aug/2014 resprayed.
Job getting worse every time this is sprayed.
Offered a respray in 2015..
The so called Manager ???? nasty attitude,poor work ethic proceeded to tell me -my driveway is AKRILIC, hence the reason for the sub standard driveway.Took off in his truck without trying to explain. They have taken money under false pretense knowing the bad results.The company refused to give me a refund.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Linda, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.