Poor communication in scheduling driveway sealing. Their head office had difficulty finding work order, even though I could provide an order number emailed to me from their system. Work was performed nearly 2 months after "early bird" payment, without advance notice (car stuck in garage!) Driveway sealant was found on garage door and was not adequately removed. No note, no apology, no accountability.
Numerous attempts to contact Canadian Property Stars were made over 3 months via email and phone with no response at all.
Canadian Property Stars demonstrated poor service delivery and poor customer service. I will not do business with them again and will have to re-paint my garage door.
- Approximate cost of services:
- Company Response
Apologies for the inconvenience, we did have all of our cleanups and fix ups completed by end of September in Oakville and we're happy to come back next season if the garage door was not adequately cleaned up. Hard rain on fresh sealant can from time to time splash tar so unfortunately these mistakes do happen. Please call 1-866-912-5296 and provide your address for a revisit for cleanup. Thanks