After completing the service Property Stars left one of our hoses running and draped over our fence. The water flooded our basement. Accidents happen, but the problem was it was near impossible to get in touch with anyone to rectify the damage. It took almost 3 months just to get them to pay for the damages. This was after constant emails and phone calls that were ignored. The service itself was fine but if anything goes wrong, you will not be supported.
- Approximate cost of services:
- $100.00
- Company Response
Hello, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!