Reached out to Royal Flush as we discovered water damage on the basement ceiling which was leading back to the toilet in the bathroom above. Once the toilet was removed, it was obvious it had been really poorly installed, flange wasn't even screwed down! (Pic of damaged flange included) Dave had zero room to work with (pic of tight space included), and insanely tight space to work around in the basement, and he really made it work. It took A LOT of problem solving and having to somewhat rebuild the basement ceiling joists *under* my upstairs toilet to ensure the toilet was truly safely secured. We are super grateful as to how quickly he managed to come over and take care of the issue. Many, many thanks Dave!