Tornado Plumbing & Drains

Drain Services
45 Chauncey Ave, Unit #1 Toronto ON M8Z 2Z2
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Tornado Plumbing & Drains
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Reviews for Tornado Plumbing & Drains

Average customer rating:
10 10 (226 reviews)

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elaine
elaine
4 reviews North York, ON
10/10

Sump Pump

Great service Professional and knowledgeable. 3rd time I have used their services. Shows up on time - gives you options,communicates any issues that comes up , sticks to quotation given and cleans up afterwards.

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Company Response

Hi Elaine thank you very much for your feedback,we are really appreciate it.
We are always working to improve our service and get satisfaction from our costumer.
Quality service is our goal!!!
Look forward to work with you again

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

New Sump Pump and Redo of Concrete Pad

The work was completed in the fall of 2019, but I wanted to wait for some bad weather before writing this review. After a series of rain storms and heavy snow falls, I can be confident in providing an accurate review of the work.

Firstly, Sergei's team is professional. My husband contacted 3 other companies for the work, but none of them wanted to come down in person to survey the area. We didn't feel comfortable with this because we had questions that we wanted to ask in person at the house. Sergei came down, surveyed the area and answered all of our questions. We were happy with the suggested work so we went with him.

Secondly, they are efficient and honest. The original estimate was 3 days to put in weeping tiles, new sump pump, dig out the old concrete pad, remove the debris and pour new concrete. However, when they dug out the existing pad, they found that the rebar was not put in properly by the previous company, which is why it was cracking so badly. They easily could have said nothing, poured in new concrete and we would probably be contacting them again in a few years for another fix when the concrete starts breaking up again. Instead, Sergei told us exactly what the problem was and how he could rectify it, but it would obviously take an extra 2 days and extra money. We appreciated his honesty and agreed to the extra work as it would save us money in the long run.

Lastly, I have one of those hard to please Asian fathers with super high standards. He stood guard and watched Sergei's team work for 5 days. His response was that they are quite good (which is high praise coming from him). He found them quite meticulous, very diligent and was happy with the quality of their work.

I would 100% recommend Sergei and his team to anyone who has water coming into their basement. It's been a few months and our basement doesn't even feel damp. On the stormy days, you can see the sump pump working away, and there are no standing pools of water on the concrete pad. If you want someone efficient, punctual, honest and professional, call Sergei. You won't be disappointed.

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Company Response

Hi thank you so much for the great feedback,we really appreciate it. The concrete slab was cracked and was looking very thin.
When we started this project we found the concrete slab was 4 inches (that was good proper but why that cracked)
1)There didn't find any gravel underneath the slab
2)There was rebar,but not at the right high,not enough,
3)weeping tile didn't work,a lot of water was sitting underneath the concrete slab,and in the winter time cracks
4)didn't have insulation and proper size of the catch basin
5)exterior wall wasn't waterproof
So we did all steps and we got the best results!!!!
Basement dry,costumer happy, concrete slab not crack any more!!!!
Thanks again

Aaron
Aaron
2 reviews Toronto, ON
10/10

Plumbing overhall

We had a ton of stuff redone on our new old house, and Serhiy and his team were great. I strongly recommend them.

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Company Response

Hi Aaron,thanks for the great review,we replaced the clay pipe to pvc,replaced water line to 1 inch,back water valve installed and Sump pump and small plumbing repair.
We provide life time of warranty for underground drain work!!!
You don't have to worry about anything:)
Thanks again and take care
Tornado plumbing & Drains
647-784-8448
WWW.TORNADO-PLUMBING.COM

Ingrid
Ingrid
0 reviews Toronto, ON
10/10

Main floor drain replacement (due to roots) with backwater valve installation

Sergey did a thorough assessment and clear estimate for the job. His crew was prompt, kind and clean. Sergey communicated every step until inspection and completion. He brought paperwork for rebate application and filled it out with me. I will surely use him for work again.

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Company Response

Hi Ingrid,thanks a lot for the great review,we appreciate for your time. Our company does a lot of drain repair and installation,back water valve and Sump pump,we help with paperwork to get the rebate.
Look forward to work with you again in the future.
Sergey

Brian
Brian
4 reviews Toronto, ON
10/10

New Plumbing for Utility Sink

Punctual and very professional. Work was of high quality and space was left tidy. A pleasure to work with. Will be my first call for future plumbing jobs. Highly recommended.

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Company Response

Hi Brian,thank you the great review,we provide a quality service and we are glad you like it,not to many people pay attention on the quality service,also our price is very responsible!!! We look forward to work with you again in the future.
Thank you again
Sergey

Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Jonathan
Jonathan
2 reviews Toronto, ON
10/10

Waterproofing

Highly recommend Sergei and the Tornado Plumbing team. They came to waterproof our home. They were extremely professional, efficient, and kept a clean site from start to finish.

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Company Response

Hi Jonathan,we are working Hard to deliver the best quality of service,we used the highest quality of material!!we are happy to here you like our company Tornado Plumbing & Drains and our service!!Basement Waterproofing it's vary important to do right from the first time, to avoid any future headache. We can warranty our service for 25 years based on our big experience. Thanks again,and look forward to work with you again in the future. Sergey

Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Josh
Josh
0 reviews Toronto, ON
10/10

Plumbing and drains.

From the moment I met Sergey and his guys ,I knew I had the right company for the job. They were patient and explained every detail of the process required to complete the work. My family lived in the house while the work was being done, and we were able to use all the plumbing like any normal day. Had a sump pump and backwater valve installed, some waterproofing, and got converted from septic to city sewer. My family and I would definitely recommend you to all our family and friends. Thanks for giving us the peace of mind that the job was done properly.

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Company Response

Hi Joshua,thank you very much for the great feedback,we were happy to helped you with new drain installation (Used to be a septic tank ) we disconnect the septic tank for you and excavate the trench for sewer drain and back water valve,new water line 1 inch,waterproofing basement,sump pump installation.
It's nice to have a dry basement with out any leak !!!
Rebate $3400 from city of Toronto.
Now you don't have to worry about anything just enjoy with out any headache.
Also all the best for you,wife and kids and future child is going to be soon.you will have a time for your family that is really important for Everyone.
It was a pleasure to working with you and look forward to work with you in the future.
Take care easy!!!!

Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Dina
Dina
0 reviews Toronto, ON
10/10

Sump pump & back water valve installations; old clay sewer line pipe-burst replacement; clean-out outlet set-up at the property line; shower flow tap's cartridge replacement

Tornado Plumbing is easily the BEST plumbing company in GTA. They have done such major jobs for us as sewer drain replacement, back water valve installation and sump pump installation. These jobs require a lot of digging; however, our house was left almost ideally clean at the end of each day. All work was done according to the highest professional standards, and our interests as clients were always given a priority. Unlike other companies who were telling us our driveway had to be excavated, Tornado Plumbing was able to keep our driveway intact. Only a small hole at the property line on the front lawn had to be dug, and pipe burst technology was used on an old clay pipe. The price we paid was moderate compared to other quotes we had. Our rebate options were explained to us in full detail, and the paperwork was completed immediately. Serhyi and his crew approached this project very thoroughly and managed to complete this difficult job (plus the required inspection) in 3.5 working days. The end result was of high quality and well worth the money spent. I would recommend Tornado Plumbing & Drain team to anyone without any hesitation whatsoever.

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Company Response

Thank you Dina so much for the great review,we really appreciate it. You just moved to the new house and Previous owners didn't not want to spend for really important for make it safe. They new it's for sale,but for you you don't have to worry about flood basement,sewer drain clogged. back up drain or any drain problems. We used the pipe burst technology and avoid any damage of the driveway. We provide 25 years of warranty and our service done with the highest quality of material and the best quality of installation. Also rebates programs helps to get $3400 back and insurance will cost less for you now!!!
We look forward to work with you again in the future.
Thanks again and have a great night

Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Happy
Happy
1 review Toronto, ON
10/10

Back-Water, Sump Pump and Main Water Line- Money Well Spent

Serihy and his crew from Tornado Plumbing & Drain really set the bar in terms of providing an educational, efficient, clean and somewhat enjoyable experience.
I had very minor water issues in the basement in the past but since it is finished I thought I wouldn't take a chance and decided to do some preventative maintenance. I called Serihy based in his reviews (and great to see pictures as proof) to inspect my almost 100yrs old clay pipe and then give me some insight on what could be done and possible discoveries we could encounter along the way (original LEAD pipe from house to city water line). He was very detailed in explaining how things work, how the crew would work, collaboration with gas line marker personnel and final city water inspector. I have to say that the only delay was out of his control (gas markings) and he was communicative throughout- and at no time was there pressure to make a decision (which I think I valued the most). The crew prepped the house accordingly to avoid excess dirt and dust from travelling throughout the house. They worked consistently and didn't linger making phone calls or lollygagging in any way. They were all polite and wouldn't even accept bottled water. I would say for a 'dirty' job- this was the one of the best clean-cut contractor experiences of my life. Many neighbours stopped by to know if everything was ok and I was already recommending them during the chit-chat. If you value experience, communication, cleanliness and paying a fair price then please consider calling Serihy and Tornado Plumbing & Drain.

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Company Response

Hi thank you so much for the best review!!!!!! We are happy you Satisfied with our service: back water valve installation,sewer drain replacement (old clay pipe to pvc ),sump pump installation,replace the lead water line to copper. We Increased the water pressure,flowing,and now you can Enjoy to drink,cook healthy water!!!
Also we protested by back water valve on the sewer drain (a few years ago A lot of people on your street got the flood) it's will not happen again.
Sump pump help to collect underground water or moisture on the floor is not going to be!!!!
25 years of the warranty!!!!!
Also good we helped with rebate $3400 from the city of Toronto (Subsidy program)
Thank you for Being our customer,look forward to work with you in the future.
Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Private User
Private User
Private User reviews Toronto, ON
10/10

Cleared grease blocked drains

These guys were great; confident, professional, knowlegable, friendly, and they have specialized equipment. My kitchen sink had been slow and I had a Different plumber come, when they tried to fix it they made it worse. they told me the drain pipes would need to be replaced. Tornado came and snaked, camera'd and power washed my drains to the front yard. Explained and showed me everything. Cleaned up. Worth every penny.

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Company Response

Thank you very much for a great review! it's nice to hear that you liked Tornado Plumbing and Drains, and we are very glad that you had a great experience with us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tornado Plumbing & Drains

At Tornado Plumbing we work hard to fulfill all your plumbing needs, and offer some of the best service in the GTA. Our products are high quality, and all of our work is under warranty. By using the most recent technology we can offer you the best service to ensure your plumbing work is done efficiently and with quality. We provide free estimates, competitive rates, and city rebates are available.
Our services include waterproofing, pipe burst, plumbing repairs, backwater valve, concrete work, water service and repairs, drain camera inspections, drain snaking, and underpinning (basement lowering).
With appointments booked at your convenience, and 24 hour emergency service, you’re sure to get the job done with Tornado Plumbing.

Check us out here:
https://www.facebook.com/TornadoPlumbingCom
https://twitter.com/TornadoPlumbing
https://www.instagram.com/tornado_plumbing/

YouTube videos on various plumbing and drain services may be found in our photo gallery.

CATEGORIES
Drain Services, Drainage Contractors, Foundations, Plumbing, Waterproofing, and Concrete Contractors
SERVICES
Waterproofing Our skilled crews take all the necessary steps to clean and prepare your foundation wall prior to waterproofing. We only use materials of the highest industry standard to seal your home from leaks. With a 25 year warranty, you are guaranteed a dry basement and piece of mind. Drains When you need to replace your damaged sewer lines, we meet all city standards for drain work and backwater valves. Using the minimally invasive pipe burst method, we can have your drains running again quickly. Water Service Using trench-less technology we can quickly replace your lead waterline or upgrade your current water service, causing minimal damage to your property Plumbing We can take care of all your plumbing needs no matter the size. Fixing small leaks to full plumbing line replacement, and everything in between. Concrete work From walkways to patio slabs we’ve got all your concrete needs covered. Underpinning & Walkouts If you’re looking for more living space, we can lower your basement to your desired height or add a second entrance. Using approved engineer drawings, and following building codes, we will create the basement you want. 24/7 EMERGENCY SERVICE
SPECIALITIES
Ask about the City Rebates for Sump Pumps and Back Water Valves
WEBSITE
https://tornado-plumbing.com/
YEAR ESTABLISHED
2014
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
Drain Layer, Drain Contractor, Building Renovator. See photo gallery.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades and Apprenticeships (Plumbing)
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years Labour and Warranty. Kindly ask for more details.
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