Tornado Plumbing & Drains

Drain Services
45 Chauncey Ave, Unit #1 Toronto ON M8Z 2Z2
Write a Review
Write a Review
Website
HomeStars
Drain Services
Tornado Plumbing & Drains
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winnerBest of 2019winner

Reviews for Tornado Plumbing & Drains

Average customer rating:
10 10 (218 reviews)

Sort by

Navin
Navin
6 reviews Toronto, ON
10/10

Waterproofing, sump pump and backflow valve installation

I contacted Tornado Plumbing regarding waterproofing, installation of a sump pump and a backflow prevention valve at my home. I could not be more pleased with the results. The crew was on time everyday, left the jobsite clean and overall delivered a quality product. The communication was open and additional recommendations were provided to ensure the safety and security of my investment. The team also assisted in helping me complete the necessary paper work to obtain the city rebate. Overall I am very pleased and do plan on using Tornado Plumbing in the spring of 2020 to complete additional projects.

Was this review helpful?
Company Response

Hi Navin,thank you for the great review. We were happy to help you with your waterproofing Basement,Sump pump,Back Water valve and battery back up system 441 liberty. We provided the warranty for 25 years for waterproofing and 25 years of warranty for the back water valve and sump pumps (for labor and work).we look forward to work with you again next year with drain replacement project. Thanks again all the best for you!!!

Tornado Plumbing and Drains
WWW.Tornado-Plumbing.com
647-784-8448

Happy
Happy
1 review Toronto, ON
10/10

Back-Water, Sump Pump and Main Water Line- Money Well Spent

Serihy and his crew from Tornado Plumbing & Drain really set the bar in terms of providing an educational, efficient, clean and somewhat enjoyable experience.
I had very minor water issues in the basement in the past but since it is finished I thought I wouldn't take a chance and decided to do some preventative maintenance. I called Serihy based in his reviews (and great to see pictures as proof) to inspect my almost 100yrs old clay pipe and then give me some insight on what could be done and possible discoveries we could encounter along the way (original LEAD pipe from house to city water line). He was very detailed in explaining how things work, how the crew would work, collaboration with gas line marker personnel and final city water inspector. I have to say that the only delay was out of his control (gas markings) and he was communicative throughout- and at no time was there pressure to make a decision (which I think I valued the most). The crew prepped the house accordingly to avoid excess dirt and dust from travelling throughout the house. They worked consistently and didn't linger making phone calls or lollygagging in any way. They were all polite and wouldn't even accept bottled water. I would say for a 'dirty' job- this was the one of the best clean-cut contractor experiences of my life. Many neighbours stopped by to know if everything was ok and I was already recommending them during the chit-chat. If you value experience, communication, cleanliness and paying a fair price then please consider calling Serihy and Tornado Plumbing & Drain.

Was this review helpful?
Company Response

Hi thank you so much for the best review!!!!!! We are happy you Satisfied with our service: back water valve installation,sewer drain replacement (old clay pipe to pvc ),sump pump installation,replace the lead water line to copper. We Increased the water pressure,flowing,and now you can Enjoy to drink,cook healthy water!!!
Also we protested by back water valve on the sewer drain (a few years ago A lot of people on your street got the flood) it's will not happen again.
Sump pump help to collect underground water or moisture on the floor is not going to be!!!!
25 years of the warranty!!!!!
Also good we helped with rebate $3400 from the city of Toronto (Subsidy program)
Thank you for Being our customer,look forward to work with you in the future.
Tornado Plumbing & Drains
WWW.Tornado-Plumbing.com
647-784-8448

Private User
Private User
Private User reviews Toronto, ON
10/10

Cleared grease blocked drains

These guys were great; confident, professional, knowlegable, friendly, and they have specialized equipment. My kitchen sink had been slow and I had a Different plumber come, when they tried to fix it they made it worse. they told me the drain pipes would need to be replaced. Tornado came and snaked, camera'd and power washed my drains to the front yard. Explained and showed me everything. Cleaned up. Worth every penny.

Was this review helpful?
Company Response

Thank you very much for a great review! it's nice to hear that you liked Tornado Plumbing and Drains, and we are very glad that you had a great experience with us.

pingkang
pingkang
4 reviews Toronto, ON
10/10

External Waterproofing/Sump Pump Install

My basement started flooding and water was coming in from the front of the house. I had contacted many companies but all of them had a long wait time before someone was able to start the job. Tornado called to get a gas locate on Thursday, gas locate was done on Saturday, and Tornado started on the Monday.

The last few days were heavy rain and I am glad I called Tornado to get everything fixed quickly. No more wet basement. While they were here, I also got them to install a sump pump while they were here and a few extra plumbing items for the laundry room.

Great work by Serhiy and his team and I will definitely call them back once I am ready to waterproof the last side of the house.

Was this review helpful?
Company Response

We are pleased to hear that you satisfied with Tornado Plumbing and Drains and with the service that we provided. Thank you for your positive feedback and for taking a moment writing about your experience with us. We will be more than happy to help you in the future. Thank you for being our customer.

Kelly in Toronto
Kelly in Toronto
1 review Toronto, ON
10/10

Clearing Main Drain

They were professional and timely. They arrived within an hour after I called them on a Saturday morning. The technician snaked the main drain and cleaned up all the mess.

Was this review helpful?
Company Response

Thank you Kelly very for the great review,our company does unclogging service,sewer drain replacement and installation,we protect work area with drop sheets and tarps,clean out all debris from our work space,the best service in all GTA. Thank you again look forward to work with you again.

Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Leak in Main Water Service

I called a couple of plumbers to help investigate a water leak in our main water line. Sergey at Tornado Plumbing was the most attentive and the only contractor that actually came to our place to look at the issue. All other contractors simply recommended replacing the water main and provided a quote using Google Maps and did not show up at the house at all.

Sergey provided me with the option to fix the leak which was located just below the slab in the basement, but his recommendation was to replace our side of the water main as it was old lead pipe. Once our side was completed I could notify the city and they would schedule a time to replace the city side using a city contractor.

We had some water damage in our basement because of the leak so Sergey scheduled a team to arrive within 24 hours after signing the project estimate. The team that arrived were excellent. They needed to do a little discovery to find the main water line in our front property as the location marking wasn't exact. They didn't get discouraged and found the old lead pipe and completed the work by torpedoing a new ¾" copper line from inside the house. The leak had created a lot of water under the basement slab which made the work a little difficult but the team worked in to the evening to make sure everything was complete, holes filled back in, new concrete poured, and to be sure the water in the house was working as expected.

Everything was cleaned up perfectly and Sergey followed up on the work within a couple of days when he was back in the area to provide another estimate.

Overall the experience with Tornado Plumbing was excellent. We need to install a sump pump (Sergey's recommendation) and replace our basement slab in the future – I'll definitely be calling Sergey at Tornado Plumbing.

Was this review helpful?
Company Response

Thank you for such a great review, we are happy that you liked the service that we provided. Tornado Plumbing and Drains will always try to provide the best service for you and other clients. If you will be having any issues in the future do not hesitate to contact us and we will be more than happy to resolve your problem.

ROY
ROY
1 review Toronto, ON
10/10

Basement concrete floor.

I had Tornado Plumbing pour my new concrete basement floor. They did a great job and were able to get the job done in one day. The removal of the old floor and preparation was done by another company. Thanks Serhiy!

Was this review helpful?
Company Response

Thank you so much for the great review,thanks for your time our company had done a lot of concrete work in Toronto and all GTA. We are providing a quality job and on the time. Our price is always reasonable and with the great workmanship.

Richard Fujiwara from Toronto
Richard Fujiwara from Toronto
4 reviews Toronto, ON
10/10

FOUNDATION/FOOTING

I have a 100 year old semi-detached house. The corner of the house is sinking along with the concrete walkway. I contacted several contractors because I will be hiring someone I can trust.....and is flexible.....and because there is no way to determine the final cost or remedy until excavation. I had a contractor who said nothing to one who said I only needed to replace the walkway. Sergey displayed patience. We spent half an hour discussing possibilities. On excavation we find there is no footing. There is a large rock embedded in the foundation. The engineer's plan, which would have cost $36,000, was abridged at my request. If further work is needed I will be calling Sergey.

Was this review helpful?
Company Response

Hi Richard,thank you for the great feedback we appreciate it very much. The wall was crumbling and the foundation wall badly cracked,we are specializing in the concrete works ,foundation repair waterproofing basement,drains and more,we have an Engineer on our company we can help to get a permit for any project. We are fully licensed and insured with any jobs we provide.

I'm really sorry we can't see the picture for this job,but future costumer can see on the Facebook of Tornado plumbing

We did a project only the exterior repair,of the foundation wall for around $17,000. I hope you will hire us again to complete this project for the interior repair

Thank you Richard again, and take care easy.

surisaiela in Toronto, Ontario
surisaiela in Toronto, Ontario
1 review Mississauga, ON
10/10

Clogged Drain

Sierge from Tornado Plumbing is knowledgeable and meticulous about his work. He was quickly able to open a clogged drain and also identified the root cause of the problem. I highly recommend using his services.

Was this review helpful?
Company Response

Hi thank you for the great feedback,our services was unclogging the drain and camera inspection . The clay pipe is not seal and the roots are growing in side the sewer drain and make a problem with the drain (back up water). We are skilled and professional and we will deliver the best price and quality of service. Thanks again Sergey

dea in Toronto
dea in Toronto
1 review Toronto, ON
10/10

Clogged sink

Had a clogged bathroom sink and called Tornado Plumbing on saturday afternoon. Sergiy came and he was very polite and professional. Eventhough we called just for the sink,he checked the valves and the faucet and suggested to replace them not to cause any leak . Very pleased with the service and the price. I would suggest them anytime.

Was this review helpful?
Company Response

Thank you for your feedback,as a company we do appreciate your opinion. It was my pleasure to help you out with your drain problem and to prevent any future damage from the valves. We look forward to work with you again.thanks
Sergey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tornado Plumbing & Drains

At Tornado Plumbing we work hard to fulfill all your plumbing needs, and offer some of the best service in the GTA. Our products are high quality, and all of our work is under warranty. By using the most recent technology we can offer you the best service to ensure your plumbing work is done efficiently and with quality. We provide free estimates, competitive rates, and city rebates are available.
Our services include waterproofing, pipe burst, plumbing repairs, backwater valve, concrete work, water service and repairs, drain camera inspections, drain snaking, and underpinning (basement lowering).
With appointments booked at your convenience, and 24 hour emergency service, you’re sure to get the job done with Tornado Plumbing.

Check us out here:
https://www.facebook.com/TornadoPlumbingCom
https://twitter.com/TornadoPlumbing
https://www.instagram.com/tornado_plumbing/

YouTube videos on various plumbing and drain services may be found in our photo gallery.

CATEGORIES
Drain Services, Drainage Contractors, Foundations, Plumbing, Waterproofing, and Concrete Contractors
SERVICES
Waterproofing Our skilled crews take all the necessary steps to clean and prepare your foundation wall prior to waterproofing. We only use materials of the highest industry standard to seal your home from leaks. With a 25 year warranty, you are guaranteed a dry basement and piece of mind. Drains When you need to replace your damaged sewer lines, we meet all city standards for drain work and backwater valves. Using the minimally invasive pipe burst method, we can have your drains running again quickly. Water Service Using trench-less technology we can quickly replace your lead waterline or upgrade your current water service, causing minimal damage to your property Plumbing We can take care of all your plumbing needs no matter the size. Fixing small leaks to full plumbing line replacement, and everything in between. Concrete work From walkways to patio slabs we’ve got all your concrete needs covered. Underpinning & Walkouts If you’re looking for more living space, we can lower your basement to your desired height or add a second entrance. Using approved engineer drawings, and following building codes, we will create the basement you want. 24/7 EMERGENCY SERVICE
SPECIALITIES
Ask about the City Rebates for Sump Pumps and Back Water Valves
WEBSITE
http://www.tornado-plumbing.com/?utm_source=HomeStars&utm_medium=cpc&utm_campaign=Listing
YEAR ESTABLISHED
2014
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
Drain Layer, Drain Contractor, Building Renovator. See photo gallery.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades and Apprenticeships (Plumbing)
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years Labour and Warranty. Kindly ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.