Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Ying from Edmonton
Ying from Edmonton
1 review Edmonton, AB
10/10

Air conditioner and installation

Ross and Mark I. installed an air conditioner at my house on Feb 25. They were courteous and professional. They arrived on time and were able to complete the job quite quickly. They also helped install new thermostats and showed us how to program them. They are very helpful. I would recommend this company to friends and family.

Approximate cost of services:
$4,000.00
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Company Response

Customer service is always top of mind for our guys!

Alberta Trottier from Edmonton
Alberta Trottier from Edmonton
3 reviews Edmonton, AB
10/10

install new furnace and move old furnace

I was building a new suite in the basement and required a separate heating system so decided to have another furnace installed. The Furnace Company had a promotion on at the time. For all new furnaces they included an air conditioner. They moved the old furnace and installed the new with all new duct work and new venting on the main floor for the old furnace. Brent, Bryce and Mark were courteous, neat, fast and efficient. Thank you gentlemen!

Approximate cost of services:
$9,000.00
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Company Response

We are glad we were able to help you out. You can always count on us!

Andrew J from Sherwood Park
Andrew J from Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace, Humidifier, Water tank and Water Softner install

Aaron and Nolan were very thorough and expeditious. Install went very well, they explained everything and cleaned up to the point that you would not have known they were there in the first place.

Approximate cost of services:
$9,000.00
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Company Response

We always aim to have the best on our team! Thank you for the kind words.

Jackie M from Edmonton
Jackie M from Edmonton
1 review Edmonton, AB
10/10

A/C install

from the salesman Gerry to the estimator, Mark K to the installers Mark I and Mark S, we have received nothing but great service who also were respectful of our home. The installers called before they arrived, on time, and came and went with efficiency and no mess. Thank you!

Approximate cost of services:
$3,000.00
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Company Response

We are glad you had such a pleasant experience. We look forward to serving you again!

C. Nelson from Edmonton
C. Nelson from Edmonton
5 reviews Edmonton, AB
10/10

Furnace replacement including humidifier, new chimney

First the salesperson did a crackerjack job of explaining the options and gave tips for maximizing my savings. The estimator was very knowledgeable, then Mark I. and Jamie B. came and did a great job of replacing the furnace and creating a solution for the fitting of bits into an old house. I was consulted at every step or change, no matter how minor. They were polite, fast and cleaned the mess. They also passed along observations about my roof, attic insulation etc. that were very helpful as it is difficult for me to get up there to see for myself.

Approximate cost of services:
$5,600.00
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Company Response

We always do our best to provide information along the way! Thank you for the kind words.

Alberta Trottier from Edmonton
Alberta Trottier from Edmonton
3 reviews Edmonton, AB
10/10

new furnace & move old

Brent & Bryce installed the furnace in May and did a fantastic job! The two of them seemed to work very well together. I required some additonal work to be done this month and Mark was just as courteous and efficient as the other two. Due to a mix up in communication the appointment was not set but Mark came out immediately when the error was discovered and completed the work. Thank you Mark!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the kind words. Mark is a great installer!

Tim Harasym from Sherwood Park
Tim Harasym from Sherwood Park
2 reviews Sherwood Park, AB
10/10

A/C and humidifier install

I initially went with the furnace company on recommedation from my family. I spoke to Gerry S. about my needs at my local Costco. He was very helpful and explained all of the costs. Dan D. came to my house to confirm the quote and set up a date. He was very approachable and made the first part of my purchase easy. I had Mark I and Jamie B out to install air conditioning and a humidifier. They showed up right in the middle of the window I was given. The install was quite difficult due to the setup of my utility room. They found a solution and went above and beyond to get everything completed. They answered all questions I had and took extra time to explain how everything worked. They also cleaned as they worked so there was never a big mess. The whole process was quick and easy from start to finish. I am very happy with my entire purchase, can't wait until summer! I would not hesitate to recommend them to anyone.

Approximate cost of services:
$3,800.00
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Company Response

Glad we were able to assist in every way. Enjoy the AC!

alyssa from Edmonton
alyssa from Edmonton
2 reviews Edmonton, AB
10/10

New furnace install

Great company! From Dave the sales guy, the installers to Mark I and Mark S and Caitlyn in the office everyone was great! I will definitely recommend them to friends and family and will use them for future maintenance.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the kind words. We always work as a team to ensure our customer comes first!

Julia Nelson from Edmonton
Julia Nelson from Edmonton
1 review Edmonton, AB
10/10

Clean furnace

Thank you to Jeff who came on time to clean our furnance. He did a thourogh job and pointed out features of the furnace I should be aware of. He also recommended other mainteance we should consider. Price was fair.

Approximate cost of services:
$150.00
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Company Response

Thank you for the kind words. Jeff is great! He has over 30 years of experience.

Arabella westend
Arabella westend
11 reviews Edmonton, AB
8/10

Furnace service

Jeff came within a few hours when our 3 year old furnace went on the blink. He tackled the problem with troubleshooting all within about 10 minutes. I would give Jeff 10 stars and the company 8 stars only because not all the employees are as efficient to that degree.

Approximate cost of services:
$0.00
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Company Response

Thank you for the kind words. I am curious to know what made you uphappy with other employees. Please feel free to contact me at 780-450-4328 to discuss in further detail. Thanks. Sunny Dosanjh.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
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