Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Peter from Edmonton
Peter from Edmonton
1 review Edmonton, AB
10/10

Furnace maintenance

The technician did the required maintenance and also optimized the furnace performance with a few well thought out settings. Very personable, professional, knowledgeable and kind. I would recommend this company and this man, Mark B., every time.

Approximate cost of services:
$160.00
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Company Response

Hi Peter,
Thank you for the kind review and recommendation. Mark B appreciates the vote of confidence. He is a remarkable team member and very professional in conduct at all times.

Maureen Trodden from Edmonton
Maureen Trodden from Edmonton
1 review Edmonton, AB
10/10

Furnace & Hot Water Tank

A LARGE thank you - to the ladies who answer the phones, to Dave in sales and finally - to the installers, Ross & Matt. Having to get a new furnace and hot water tank replacement in January was a scary concept. All the people we dealt with were exceptional. The installers, Ross & Matt answered all our questions and got the furnace and hot water tank installed in record time. We have already recommended you to one of our neighbours. Thanks so much.

Approximate cost of services:
$5,400.00
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Company Response

Hi Maureen,
Thank you for the recommendations. We are glad that your experience with Jodi, Dave, Ross & Matt was exceptional. They are the type of team members that Reliance takes pride in because of their professionalism and great work. Welcome to the Reliance family!

Allison from Edmonton
Allison from Edmonton
1 review ,
10/10

Heating and air conditioning

Everyone we dealt with from the lady who took my call when I reported my furnace was not working, Justin who diagnosed the problem, Chris the home comfort advisor and Nick & James who installed the furnace and a/c. Professional, helpful, friendly and efficient. Great job everyone, thank you.

Approximate cost of services:
$8,000.00
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Company Response

Hi Allison,
We are very happy that your experience with us went well. All our team members (from Caitlyn and Justin to Chris, Nick&James) work in harmony to ensure that the experience you get is the best in the business. Welcome to the Reliance Family and thank you for making us your Destination of Choice!

Gloria Wilson from Tofield
Gloria Wilson from Tofield
1 review Tofield, AB
10/10

Service

Mark Belanger came out to my house in early December to do routine maintenance on my furance. I was telling him that we were having some difficulty getting enough heat to the basement where all the bedrooms were. The suggestion was made to move the thermostat to the basement. Mark was able to do the work the same day. Greatly appreciated the extra work and effort done by Mark.

Approximate cost of services:
$180.00
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Company Response

Hi Gloria,
Thank you for your feedback. We've let Mark B know that he has done fantastic work and he appreciates your review.

Dalton from Edmonton
Dalton from Edmonton
3 reviews Edmonton, AB
10/10

Furnace Maintenance

I phoned Reliance in regards to our furnace was not working properly. I phone about 8:15 a.m. and they sent out a service technician within two hours. The technician Tyler Friesen was prompt, knowledegable and courteous. He recognized the problem. He fixed the furnace by installing an ignition module. He explaned the maintenance protection plan and we decided to enroll.
An enjoyable experience though a bit expensive but reasonable.
Would recommend this company to my friends.

Approximate cost of services:
$455.00
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Company Response

Hi Dalton,
We are glad that your experience with Tyler F went very well. He certainly is an incredibly hard worker and extremely professional in his conduct as a Trusted Adviser. Thank you for making us your Destination of Choice and for recommending us.

Giles Hinse from Leduc
Giles Hinse from Leduc
1 review Leduc, AB
10/10

Air conditioner

We had the dynamic team of Ross, Matt and Drew install our new Air conditioner. There were friendly, and highly professional. Their workmanship was top notch, and when they were done, it looked like their work looked like it was always part of the house. Great job guys! Keep up the fabulous workmanship. We booked the service call on a Saturday, they arrive Thursday to do a site inspection, and the job was done by Friday. Great response time!

Approximate cost of services:
$3,295.00
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Company Response

Hi Giles,
Welcome to the Reliance Family! Ross, Matt, & Drew are excellent at their trade and we thank you for recognizing their work and effort. We are glad you are satisfied with our service and look forward to doing more work for you in the future.

Jay Kaytar from Edmonton
Jay Kaytar from Edmonton
1 review Edmonton, AB
10/10

Hot Water Tank Install

Mark I & Jordon came today and installed our new hot water tank rental. They were friendly, professional and got the job done. I was impressed that they stayed until the tank was working. Very knowledgeable and uninstalled my old tank with no hassle or issue. Well done. Totally recommended,

Approximate cost of services:
$1.00
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Company Response

Hi Jay,
Thank you for the kind reviews on the work Mark I & Jordan had done. We are glad that you had a great experience. Also, thank you for making us your Destination of Choice!

Aaron and Jenn M. from St. Albert
Aaron and Jenn M. from St. Albert
2 reviews St. Albert, AB
10/10

Install two new SLP98's

Chris did our quote on December 27, 2013. Impressive knowledge and easy to deal with. Chris Thank you!

Install was done on January 6, 2014. We can't say enough about Ross/Matt/Drew. These guys worked all day long and got the job done to keep our family warm. Not once did we hear the guys complain about the work. All of the guys seemed to enjoy what they do! The crew didn't leave a single screw on the ground after cleanup. Will refer anyone to Reliance; what a well run company with good employees!

Approximate cost of services:
$12,000.00
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Company Response

Hi Aaron & Jenn M,
Welcome to the Reliance Family! Thank you for the feedback. Chris, Ross, Matt, and Drew are very dedicated members and it shows in their joy of work. Their top priority is your home comfort and they work extremely hard to ensure you are happy with the results. We look forward to be of help again in the future.

Anna from Edmonton
Anna from Edmonton
2 reviews Edmonton, AB
10/10

furnace repairs

Our furnace failed on the Friday evening after Christmas. I looked up top-rated companies through Homestars, and chose Reliance. So glad. Their after-hours service is outstanding.
Richard took the call, and arrived within the hour, thoroughly prepared with the parts and knowledge to quickly repair our older model furnace. When i called to follow up about payment, Jody was just as gracious and easy to deal with. Excellent staff, excellent service.

Approximate cost of services:
$1,400.00
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Company Response

Hi Anna,
We are very glad that you had a great experience with Richard and Jody. We are truly proud of them! We thank you for the feedback and we will let them know of what you thought so that they can continue to keep providing that type of excellence. Thank you for making us your Destination of Choice.

Trent Duchscherer from Beaumont
Trent Duchscherer from Beaumont
1 review Beaumont, AB
10/10

Home Furnaces

We found ourselves without one of our two furnaces with outdoor temps -30's a few weeks ago. Very knowledgeable staff and prompt service. Excellent, estimate, installers, timely and professional. Clean installation and answered all questions. Thanks to Chris, Aaron, Nolan.

Approximate cost of services:
$9,000.00
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Company Response

Hi Trent,
Thank you for highlighting the great work Chris, Aaron & Nolan provided you to ensure that your home comfort needs were taken care of. We are happy to have you as part of the Reliance Family.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
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