5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

Sort by

Timothy Brown in North york
Timothy Brown in North york
1 review TORONTO, ON
10/10

Delicate Rugs cleaning

Amazing, outsatnding jobn and very impressive. I have few very nice rugs collections that I loved them dearly, needed cleaning after long time. Five Star Rug cleaning was reffered to me by my co-worker who is also homestars member. So I called and got a very reasonale quote. They picked and delivered the rugs for free. Rugs were amazingly clean like a brand new. I was very happy with service that I booked them for cleaning our carpets too. I am going to use their services on yearly bases. Thank you Bob and his helper for doing such a great job. I strongly recommend them to others. Great compananies and services need acknowledgement.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Brown for the great review on services provided by our company. It was our pleasure to do business with you. We kindly appreciate your very positive experience and wonderfull feedback on our company. We are looking forward to do more business with you.

Moe in Woodbridge
Moe in Woodbridge
1 review WOODBRIDGE, ON
10/10

flood and water damage in our basement

I would lke to thank Homestars for their great site which make it easier to find the right company,or services. I get totally lost in Google with so many different choices with minimal or no reviews. We used Five Star flood emergencies to deal with the flood in our basement. They did a wonderful job in managing the water damages in few days . They took care of all the little details and fix it better than before. They were so proffesional and knoweldgable in their job. Very nice royal and hard working group of staff. We thank Bob by keeping us up to date for every little steps that invovled. I strongly recommend the homestars.com and Five star Flood emergencies to my family and co-workers or whomever need their services ,

Approximate cost of services:
$2,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Moe for taking time from your very busy life to write an excellent review on our services. My staff and I are so glad that our services were to your expectations. We will try harder every day to make sure we keep our promisses: %100 Satisfaction on our services.

Shayan in Richmond hill
Shayan in Richmond hill
1 review Richmond Hill, ON
10/10

Stair Cleaning

We have a high traffic area on our step. It was very dark and dirty. But we got it cleaned with five star and they look very clean and feel fresh. We have regular appt to get them cleaned. Very happy!

Approximate cost of services:
$70.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

We also like to thank you Shayan for writting a nice review for us. Our customers feed back and their satisfaction, makes us to be proud of our services and try to keep up with their expectation.

Judy in North york
Judy in North york
1 review North York, ON
10/10

carpet cleaning

Finally our carpets are clean and fresh. I had few nasty stains that could not be taken off regardless of how hard we tried, even using another cleaning company. They all all gone.. Thanks to Five star company for doing a great job . I really recommend them to others for their very nice, kind staff and professional services. well done for very good price. Now, I enjoy more vaccuming my carpets too. Judy & Alex

Approximate cost of services:
$225.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks Judy and Alex for taking time to write a very kind and nice review for us. This feedback makes us proud of our services. looking forward to do more business with you in future. Thanks

Kathy & Keven
Kathy & Keven
1 review MARKHAM, ON
10/10

dog hair and stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

excellent job, all the dog hair and stains from out dogs' accident on carpet all gone. Thanks for the free dis infecting. House looks very clean and fresh. Very punctual, hard working and nice staff. My wife and I would like to write this review to appreciate their services . we strongly recommend their services to others. Thank you Bob and helpers.

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Kathy and kevein for your very kind feedback and nice review. It is our pleasure to do business with you. Your satisfaction is our business reputation and Greatly appreciated.

Private User
Toronto, ON

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Sherry in Concord
Sherry in Concord
1 review CONCORD, ON
10/10

Rug and carpet cleaning for my home and my office

"I would like to take this opportunity to write a review for Five Star Cleaning, Especially Bob,for their excellent job. I have five Star Cleaning to do my office and home on bi-yearly bases. Bob and his helpers are very reliable, khowledgeable, honest, very friendly people. They are very punctual and with very reasonable price. As a regular customer, I always get the best services possible, I call it "5 star service", really amazing. I do not have to worry about my office and my home cleaning anymore for last couple of years. They always do it on time and even remind me couple of days a head of time. They take care of details themselves. As a Single mom, this takes an extra heavy pressure out of my busy shoulders. I always recommend them to my co-workers and friends and family. I am sure you will be happy too, to use their excellent services. Thank you

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much Sherry to take time from your very busy life to write very nice review for our company. It is our pleasure to offer our services to your home and office on regular bases. The reviews and feedbacks from our valued customers and their ongoing support make FIVE STAR RUG AND CARPET CLEANING be proud and trying its best to improve, get better and stronger in providing our *****(FIVE STAR) services day by day. We greatly appreciate your excellent review for our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.