The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (375 reviews)

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Daniel  in Richmond
Daniel in Richmond
5 reviews Richmond, BC
10/10

Odd Jobs

This is the fourth time that I have used Charlie and he was awesome once again. Charlie constructioned a great storage unit for my antique canoe.
Charlie filled in some missing pavement on my driveway, he fixed a wonky pipe, put up a shelve and built a shelve in our kichen. Charlie is honest, very trustworthy and does great work.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Sarah from Toronto
Sarah from Toronto
1 review Toronto, ON
10/10

Pocket Door Repair

A different contractor waffled about the price and claimed it was a big job. Charlie gave us a "best case" quote and a "worst case" quote. He was able to fix it in an hour and a half, at the "best case" price. He called to offer any follow-up we may need. For the first time since we moved in, we can close the bathroom door all the way and not worry about being trapped in the bathroom! We appreciate his honesty and will definitely use him again.

Approximate cost of services:
$250.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Martha from Toronto
Martha from Toronto
2 reviews Toronto, ON
10/10

retiling bathroom floor, repairing closet floor

After a major draining repair, we were left with a torn-up tile floor in our basement bathroom, as well as torn-up floor and drywall in our basement closet. We found Charlie on Homestars and are so happy with his work. Not only did he do a wonderful job on both floors, he did a host of other small repairs around our home. He also noticed that our dryer was improperly vented and fixed that . I highly recommend Charlie and Aaron: very courteous, very professional, and great work.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Kelly Flacks from Richmond Hill
Kelly Flacks from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Handyman work

Charlie and Aaron came today to do some work at my house. I am beyond happy with the work and them. I wish I was handy, I am not . But thank my lucky stars that people as talented, knowledgable, handy and nice as them exist to work with. I wish there was a rating of 100 I could hand out.. Thank you!

Approximate cost of services:
$150.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Anonymous in Toronto
Anonymous in Toronto
2 reviews TORONTO, ON
10/10

Evaluation of flood damage, replacement of appliances

Mr Rescue is fantastic and I would highly recommend him. He actually responds to inquiries, calls in advance to confirm and let you know he is on his way. Charlie was always early, very efficient, very knowledgeable and completed the work very well. He points out issues, safety concerns, and follows up to make sure everything is working properly. I will definitely call him the next time something comes up.

Approximate cost of services:
$450.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Fatema from Vaughan
Fatema from Vaughan
2 reviews Vaughan, ON
10/10

Master bathroom shower fixture replacement and other jobs

I called Mr. Rescue to have my shower fixtures replaced in my master bathroom (shower head, knob and spout), the shower head in my guest bathroom, the faucet replaced in my powder room, some tiles fixed in my laundry room and my dryer to be retrofitted. Charlie and his partner, Aaron, did an amazing job on everything. I’ve worked with many contractors / handymen and none of them come close to Charlie’s standards. I am a very meticulous person. I need everything to be done perfectly. So it’s difficult for me to find someone that can meet my expectations, but Charlie definitely met them. He’s timely, complete, thorough, professional, and most importantly, his work is amazing. I highly recommend him for any job.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Anthony in York
Anthony in York
9 reviews Toronto, ON
10/10

Bathroom reno, downspouts, stairwell conversion

My wife and I recently purchased a home that was in need of some work. We hired Charlie and his crew after reading all of the great reviews on Homestars. Every one of the positive reviews here is well deserved. Charlie and his guys did a great job on the work they did for us. What we thought was going to be a fairly simple bathroom reno (removing a shower and installing a w/d) turned into a much bigger job when mold and other problems were discovered. Charlie handled it, took the time to explain to us what was going on, and did a great job. He also disconnected the downspouts from the foundation of our home, and converted an unused stairwell into a closet for us. We are very happy with the work he's done for us, and would certainly recommend him to family and friends.

Approximate cost of services:
$5,800.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Sarah  from Toronto
Sarah from Toronto
3 reviews Toronto, ON
10/10

Handyman

Charlie (Mr. Rescue) came to my home the next day (I called a few other repair people and they never returned my phone calls). He fixed a cabinet door perfectly. Charlie is exceptionally reliable, efficient and friendly. He did an amazing job with a cabinet hinge that is very difficult to repair. I highly recommend Charlie for all handy work and repair needs. He is excellent. Do not look further, Charlie is the person to contact.

Approximate cost of services:
$40.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

andria - mississauga
andria - mississauga
9 reviews Mississauga, ON
10/10

Replaced Spigot for lawn hose and inside valve

This is the second time we have had Charlie in to do a repair and just like the last time he was amazing! He showed up on time, fixed everything promptly and even charged us less that his original quote because it didn't take as long as he had estimated it world. I can really respect that as he could have easily just held us to our original quote.

Additionally he texts which is fantastic as I was able to take pictures of the leaking valves so he could assess the situation immediately and knew what kinds of parts to buy and bring with him for the repairs.

We are for sure going to be hiring him again in the future for a cabinet reno as well as anything else that comes up.

Approximate cost of services:
$200.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Jacqueline in downtown Toronto
Jacqueline in downtown Toronto
10 reviews Toronto, ON
10/10

Fixed hand held shower, secured railings and caulked vents

The collar around this handheld shower had been broken for three years and one important part was missing. It was an especially ugly job because there was no way to access underneath the tub so it would be necessary to remove an expensive marble tile and hopefully not break it. Charlie studied the problem and we discussed various alternatives. I did not really want to have to buy an all new fixture as it would not match the other bathtub fixtures. Charlie found a part on another plumbing piece that was extremely close to the original which was a great step one. He cautioned me that there was a strong liklihood that the marble tile would break and I accepted the risk.In a short amount of time, Charlie fixed a problem professionally that has bothered me for years. The tile did break; I found a spare in the garage and he replaced it perfectly. Charlie and his colleague also removed the wobbly wrought iron railings on both of my decks that had been put back incorrectly by a previous contractor. He placed them in the right location and secured them properly. Lastly, he replaced and caulked a number of outside vents. These may sound like small things but when you lack the skills, strength and time to do it yourself, it is a pleasure to find someone who can. Charlie did a great job and I will definitely call him again. I am already working on my next “to do” list. I appreciated his work ethic, timeliness, flexibility and especially his willingness to take on small, aggravating jobs.

Approximate cost of services:
$900.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Surveyors, Trim and Moldings, Paint & Wallpaper Contractors, Decks, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Basement Renovation, Tile & Stone Contractors, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Excavation, Architects, Bathroom Renovation, Builders, Carpenters, Demolition, Drafting Service, Electricians, Kitchen Planning & Renovation, Floor Laying & Refinishing, Framing, Handyman Services, Home Additions, Home Office Renovation, Kitchen & Bathroom - Cabinets & Design, Foundations, Paving Contractors, Concrete Contractors, Decorative Concrete, and Masonry & Bricklaying
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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