I had another company come to look at my furnace and that’s exactly what they did, look, nothing else and billed me a couple hundred dollars. I called Gerry to clean our ducts and when he heard my story he cleaned and did a full maintenance on our furnace at no charge. He wanted to make sure I was a happy customer and he felt bad that I paid another company for nothing. We’ve used Gerry a few times to clean ducts and to clean carpets. He’s always done a great job and I have full confidence in the quality of work and his honesty.