Homes By Avi Inc.

Builders
245 Forge Road SE Calgary AB T2H 0S9
Write a Review
Write a Review
HomeStars
Builders
Homes By Avi Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

62%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Homes By Avi Inc.

Average customer rating:
6.2 10 (100 reviews)

Sort by

luke  from Calgary
luke from Calgary
1 review Calgary, AB
0/10

house

If you are looking to buy a house from this company I'd advise not to do it . My mother spent a lot if money to bulid a house with this company and our house has a methane gas leak that homes by avi have not fixed since our move in date . Terrible company with terrible workers. The people who bulit the house washed
down grout in the drain witch has resulted in our house stinking of methane gas which is rediculous bad for your heath . Terrible company who hire stupud people to bulid their houses . Can not stress how terrible this company is and how they treat their customers . Absolutely terrible company .

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you for bringing your concerns to our attention. We would really like to address this issue, please send us a private message with your job number or address and contact information, so that we can look into the matter and have our warranty department contact you.

R. SULLIVAN from Calgary
R. SULLIVAN from Calgary
1 review Calgary, AB
2/10

New home Construction / final grading

Where do I begin?... Well.... upfront the Homes by Avi sales team and selection centre team have been great..... courteous and friendly. The NIGHTMARE began once we took possession and Avi had our money. We have been waiting for MONTHS for our final grading to be completed. Everytime we call, no one is there to deal with our call, or we are "brushed aside", or told they are coming by to do some minor unrelated work just to divert us and keep us quiet. We were the 4th or 5th house on our street......and all we see is Trico and Shane houses being constructed around us, and going to completion INCLUDING final grading . Hindsight we would have DEFINITELY gone with another builder because the post possession service by Avi staff is DEPLORABLE. They may think our complaint is just an isolated case, but do they not realize the frustrations we have gone through are witnessed first hand by friends and family? As it stands now..... our neighbour, who ironically is an AVI employee will have his final grading completed the same time as us..... and he took possession 5 months LATER than us. I guess his money has significantly more value than ours......I guess I will go back to my dining room window and stare at my "dirt and leftover construction materials"..... while the neighbours are sodding their yards and building decks.
As the saying goes....."Fool me once, shame on you, etc....." You won't get another opportunity!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for bringing your concerns about grading to our attention. Grading is considered a seasonal item, as is explained on signed documents when you purchased your home and the updates that were emailed throughout the month of June and July. To complete seasonal work, our trades start at one end of the block and work their way down. It is the most efficient method to complete seasonals in a timely manner. Your neighbours grading was completed at the same time due to this methodology.

Gary Beaulieu from Edmonton
Gary Beaulieu from Edmonton
1 review Edmonton, AB
5/10

New home

We moved into our new Homes By Avi (HBA) home in the late summer of 2013. This home looks great but as always there are small issues that crop up. HBA built a nice home and the sales rep Maria was great. Their after service people were great to but the lady we deal with mainly now is "Nicole". For the last year it is like pulling teeth. Nobody wants to but you have to deal with it. She has been unorganized with absolutely no follow up for issues that we have. We were not dealing with her at first but have to now as she took over that spot. The driveway has had an issue for a full year and was booked for repairs through her. Nothing done all last summer. We sent numerous emails and she never got back. When she did she stated they lost the work order and it would be done this year. We are towards the end of July now and nothing. Sent her another call and she is sending a email to the concrete company. Why has she not followed up without being prompted. Also appliances that HBA uses.....go through another manufacturer. You will have less issues. Our fireplace that is 2 yrs old does not work. 3G for it. Nothing they can do for a customer and HBA says oh well. We had issues with microwave and were told it is a inferior design for the type of stove we have. We bought the package they offered. Why were we not told that? The design team in the HBA office does not help. Whenever you make a changes there are benefits and learning experiences. They were no help in planning with our changes. To long of a story to type out. It is a nice home but I would not recommend HBA.

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hi Gary. Thank you for bringing your concerns to our attention. Please send us a private message with your job number or address, and we will look into the matter. We will respond to you once we have all the details in place.

Steve Spencer from Calgary
Steve Spencer from Calgary
1 review Calgary, AB
0/10

New Home

If you want to live in nightmare for the rest of your life, you can go ahead and sign contract with Home By AVI. When you are looking for a new home, and talk to their associates, you may find pretty interesting and may sign contract with them right away. Once you sign contract, your nightmare starts. The nightmare does not end at all. Their construction quality is the worst of all. They don't have anyone to supervise the construction work. They leave all works in workers hand. Cracks in concrete walls and floors are common. Just before handing over the home, they will patch the cracks and hide from you (you may not notice if you don't understand construction). Even if you see cracks, they will tell you that it is common. You will be fixing everything by yourself. If you don't understand construction/engineering, you should not be going to their sales office. They have wonderful sales associates ready to trap you. You should rather spend few $ more and buy from others. I am a civil engineer, and I found very hard to absorb the quality of construction by Home by AVI.

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hi Steve,
Thank you for bringing your concerns to our attention. Customer satisfaction is our number one priority and we welcome feedback. We would, however, like to speak to a couple of your points. In your review, you mention that we 'don't have anyone to supervise the construction work'. To the contrary, Homes by Avi adheres to a strict 6-step quality control process. We are also legally bound to regular inspections from city officials at various stages of the construction process. That being said, you also have a two-year warranty period to ensure that everything is functioning properly. If you have any concerns, you can contact our warranty department directly and they will be happy to address any issues.

Michael in Calgary
Michael in Calgary
6 reviews Calgary, AB
2/10

project

Built a house with Avi, I thought that they were a reputable company to built with them. I wished I had built with one of their competitors, their "estate" spec just seemed too overpriced and don't give you much. Most of their so called "estate" spec doesn't really seem that "estate". Their so called triple car garage isn't that much bigger than some extended doubles. If I built again, I would choose another builder. Also trying to ask their cost per sf to built before signing the contract is almost impossible.

1 of 2 people found this review helpful.
Was this review helpful?
Tamara from Calgary
Tamara from Calgary
4 reviews Calgary, AB
10/10

Home Building

We had a wonderful experience with Homes by Avi! Everyone we met from the sales team to design centre was super caring and helpful! Definitely recommend building with them, we have no complaints.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Tamara,
Thanks for the kind words. We're glad that you're enjoying your new home.

Andy from Edmonton
Andy from Edmonton
1 review Edmonton, AB
10/10

New house construction

We decided to build with Avi after we visited many show homes of all the different builders around Edmonton. Avi offered the best floor plans, and lets you choose exactly what you need. We were guided through the selection process, step by step. All Avi staff involved did an incredibly great job. The build started as scheduled and the house was completed after 6 months. Throughout the build inspections were carried out by Avi and city officials. Some inspections were not accepted at the first go and the contracted trades fixed the problems until the inspections were passed. Avi did an incredibly great job with our house. We buyers did not have to worry about the ongoing construction, and we could trust Avi to deal with and fix any problems that arose during the build. Overall, a really great experience! We would build with Avi again.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Andy,

Thanks for the kind words. We're glad that you're enjoying your new home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Homes By Avi Inc.

After more than three decades of building award winning new houses in Calgary, we can look back and say that we helped build homes and communities and made a significant contribution to the city. It is very rewarding to leave a lasting legacy and to still see happy homeowners after ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in Calgary?