Homes By Avi Inc.

Where do I begin?... Well.... upfront the Homes by Avi sales team and selection centre team have been great..... courteous and friendly. The NIGHTMARE began once we took possession and Avi had our money. We have been waiting for MONTHS for our final grading to be completed. Everytime we call, no one is there to deal with our call, or we are "brushed aside", or told they are coming by to do some minor unrelated work just to divert us and keep us quiet. We were the 4th or 5th house on our street......and all we see is Trico and Shane houses being constructed around us, and going to completion INCLUDING final grading . Hindsight we would have DEFINITELY gone with another builder because the post possession service by Avi staff is DEPLORABLE. They may think our complaint is just an isolated case, but do they not realize the frustrations we have gone through are witnessed first hand by friends and family? As it stands now..... our neighbour, who ironically is an AVI employee will have his final grading completed the same time as us..... and he took possession 5 months LATER than us. I guess his money has significantly more value than ours......I guess I will go back to my dining room window and stare at my "dirt and leftover construction materials"..... while the neighbours are sodding their yards and building decks.
As the saying goes....."Fool me once, shame on you, etc....." You won't get another opportunity!

We moved into our new Homes By Avi (HBA) home in the late summer of 2013. This home looks great but as always there are small issues that crop up. HBA built a nice home and the sales rep Maria was great. Their after service people were great to but the lady we deal with mainly now is "Nicole". For the last year it is like pulling teeth. Nobody wants to but you have to deal with it. She has been unorganized with absolutely no follow up for issues that we have. We were not dealing with her at first but have to now as she took over that spot. The driveway has had an issue for a full year and was booked for repairs through her. Nothing done all last summer. We sent numerous emails and she never got back. When she did she stated they lost the work order and it would be done this year. We are towards the end of July now and nothing. Sent her another call and she is sending a email to the concrete company. Why has she not followed up without being prompted. Also appliances that HBA uses.....go through another manufacturer. You will have less issues. Our fireplace that is 2 yrs old does not work. 3G for it. Nothing they can do for a customer and HBA says oh well. We had issues with microwave and were told it is a inferior design for the type of stove we have. We bought the package they offered. Why were we not told that? The design team in the HBA office does not help. Whenever you make a changes there are benefits and learning experiences. They were no help in planning with our changes. To long of a story to type out. It is a nice home but I would not recommend HBA.

If you want to live in nightmare for the rest of your life, you can go ahead and sign contract with Home By AVI. When you are looking for a new home, and talk to their associates, you may find pretty interesting and may sign contract with them right away. Once you sign contract, your nightmare starts. The nightmare does not end at all. Their construction quality is the worst of all. They don't have anyone to supervise the construction work. They leave all works in workers hand. Cracks in concrete walls and floors are common. Just before handing over the home, they will patch the cracks and hide from you (you may not notice if you don't understand construction). Even if you see cracks, they will tell you that it is common. You will be fixing everything by yourself. If you don't understand construction/engineering, you should not be going to their sales office. They have wonderful sales associates ready to trap you. You should rather spend few $ more and buy from others. I am a civil engineer, and I found very hard to absorb the quality of construction by Home by AVI.

Built a house with Avi, I thought that they were a reputable company to built with them. I wished I had built with one of their competitors, their "estate" spec just seemed too overpriced and don't give you much. Most of their so called "estate" spec doesn't really seem that "estate". Their so called triple car garage isn't that much bigger than some extended doubles. If I built again, I would choose another builder. Also trying to ask their cost per sf to built before signing the contract is almost impossible.

We had a wonderful experience with Homes by Avi! Everyone we met from the sales team to design centre was super caring and helpful! Definitely recommend building with them, we have no complaints.

We decided to build with Avi after we visited many show homes of all the different builders around Edmonton. Avi offered the best floor plans, and lets you choose exactly what you need. We were guided through the selection process, step by step. All Avi staff involved did an incredibly great job. The build started as scheduled and the house was completed after 6 months. Throughout the build inspections were carried out by Avi and city officials. Some inspections were not accepted at the first go and the contracted trades fixed the problems until the inspections were passed. Avi did an incredibly great job with our house. We buyers did not have to worry about the ongoing construction, and we could trust Avi to deal with and fix any problems that arose during the build. Overall, a really great experience! We would build with Avi again.

Purchased a new home in Chesteremere. Avi nickel and dimes you on everything. There selection is outrageous for their pricing. If you can buy it yourself and install it, do so.