Move furniture from Pod on deck back to the newly renovated basement
- Approximate cost of services:
- $500.00
- Company Response
Brenda, thank you so much for the great review! We appreciate it very much.
All the best to you.
Move furniture from Pod on deck back to the newly renovated basement
Brenda, thank you so much for the great review! We appreciate it very much.
All the best to you.
Thank you for the nice review, we're happy when our customers are happy!
Hope you're all well and settled just fine at your new home:)
Dear valued customer, we appreciate your feedback as it helps us to improve our services. You've booked the move over the phone and got written confirmation of rates and our standard services. Unfortunately, at the time of the booking you did not mention the very long walking distance and the full flight of stairs to get to the spot where the truck could park and when the crew arrived, they immediately informed you, that you do need to get 2 more men, so that the move can be done within reasonable amount of time. I've attached the pictures for reference.
We always take care of any issues that come up during the move and with respect to the dents in the wall, we immediately arranged and paid the professional painter, who fixed the dents and repainted the walls. The bed was cracked before we began dis-assembling it and because it's made out of particle board, it cracked more and our mover did his best to fix it while trying to complete the move.
During the unloading part of the move, you were not present to give us directions on where to place the items and in many cases the movers had to make guesses which is why many of the boxes ended up being at a wrong place.
We appreciate the way you treated our crew during the move and thank you for that, it was very kind gesture. For any future moves we strongly recommend to book an in-home estimate to ensure the smooth process. We're doing our best to ensure overall satisfaction and strive to provide the great services before the move, during and after the moving process as you've experienced it as well. If there is anything else we can do to make your experience better, please let us know and we'll be happy to accommodate as much as we can. Thank you again and we wish you all the best at your new home.
Kelsey, thank you so much for taking time to post the review. It's very much appreciated. Keep in touch for any future moves :)
Thank you so much for great review. We strive to provide the excellent service and customer satisfaction is our top priority. All the best!
Alison, we appreciate your great review very much and thank you for using our company. All the best and thanks again.
Thanks a lot for the review, our guys are professionals and very handy. We're looking forward to move you again :)
Hello Charlie, I'm very happy that we got you on board 2nd time and I'm hoping that we're the only moving company you're going to call next time :)) I appreciate your review and please let me know if you would like to come and visit us at the fall home show in Toronto, I'll send free tickets! All the best and thanks again. Maria
Excellent movers and a fair price
Thanks Bobbi, it's great to see so many amazing reviews and we appreciate you took time to post one as well. We wish you all the best.
Hey Zoe, thanks a lot for the review, it's very much appreciated. We never stop improving and our mission is to make all our customers happy. Thanks a lot and all the best.
Welcome to Viktoria Professional Movers – a company where customer care and satisfaction are our top priorities.
There's no doubt about it, moving can be stressful! Choosing responsible and experienced movers is one of the ways to alleviate that stress. When choosing a moving & storage company price is important, however the level of service your moving company provides you with is even more important, and often times cheap moving companies can end up costing you a fortune! Unfortunately, our industry abounds with companies whose aim to book as many jobs as they can by whatever means necessary. Many "lowball" estimates quickly balloon with unexpected charges while hurried workers provide disappointing service. For many of these companies protecting your property and ensuring your satisfaction is last on their list of priorities.
At Viktoria Professional Movers it's not about the number of moves, it's about the number of customers we leave happy & satisfied. Moving doesn't have to be complicated. Let us walk you through the process and get you on the way to a stress-free move to your new home. The key to a successful move is organization and we are the experts.
Whether you require moving, packing, or self-storage, you will never be just another client to us. Ever.
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