Hired Viktoria Movers to move from SW Calgary to the SE. The entire process was smooth and very professional. It started with leaving a phone message on a Satursday morning and within an hour I received a call back from Andrey. After a quick chat with Andrey the moving date is booked, and within a couple hours I received an email from him to confirm the booking; very professional. Unfortunately, I've to change my moving date, as I lived in a condo where there is only one elevator, and apparently on the date I picked the elevator is not available. Andrey is great with his email, I emailed him about the change, and he replied back almost right away.
Couple days before the move, Andrey called me to remind/confirm the move date/time. On the date of the move, Christain and his team showed up on time. Wrapped my furniture and worked through without breaks.
The unloading went equally well, I've a lot of heavy furnitures that are for the upstairs and the guys moved all of them. They took great care of my flooring and walls-- no damage or scratch. They also make sure stuff and furnitures are positioned in the right place.
Overall, I'm very happy with service and would recommend Viktoria without a doubt. They may be a little bit more expensive, but you do get what you paid for.
- Approximate cost of services:
- $750.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Alison, we appreciate your great review very much and thank you for using our company. All the best and thanks again.