Convertible Heating And Air Conditioning

Heating & Air Conditioning
Mississauga ON L5A 3K6
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Convertible Heating And Air Conditioning
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Reviews for Convertible Heating And Air Conditioning

Average customer rating:
9.7 10 (2364 reviews)

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Afzal in Toronto
Afzal in Toronto
1 review Toronto, ON
10/10

Furnace Replacement

I was extremely satisfied with the professional service. Christopher was honest, dependable, and quoted a furnace replacement price which was unmatched. The company is very efficient and provided the replacement of my furnace on a day which was suitable for myself. I would highly recommend this company to anyone in need of excellent workmanship and reasonably priced air and heating services.

Approximate cost of services:
$3,500.00
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Mike Turner from Burlington
Mike Turner from Burlington
2 reviews Burlington, ON
5/10

Furnace, AC, water heater

I had worked with Marnie and Convertible before with good results so when we bought our new home they were on our list for estimates. They came in with a good price, we gave them the order and the initial install went ok. We noticed that the apprentice was doing fantastic work, clean and well finished but the main installer was a little sloppy and didn't seem to care. We asked him to run additional gas lines for us and he said he would do it directly (not through Convertible) and charged us way too much, did a really sloppy job and took weeks to finish the installation.
This summer (1 year after installation) the air conditioning wouldn't work and when we called they said the unit was over 2 years old (it was under 1 year old) and out of warranty. We got that sorted out and they came and repaired the unit (coolant leak).

Approximate cost of services:
$7,000.00
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Company Response

Hi Mike, I remember you well, you used to live beside my cousin and originally bought from us due to our good work done at her house. Then we did your house in Oakville with great success as per our normal fashion.
I'm shocked and very sorry the gas line was 'sloppy', but I thank you for at least mentioning all our other good work. At this house in burlington, I remember being there. We installed a furnace, AC and some custom duct work to the basement and elsewhere. I had a look at the pictures of the job in our file, and it did look very neat and clean. So, I'm a bit surprised that you wouldnt call me to work out your unhappiness with the gas line. Its been almost 2 years. And as you said, we did come back to rectify the AC coolant issue for you.

Our installer had permission from me to 'go direct' with the gas piping, it was easier than having the office make a new invoice at the last minute. And since he didnt get the materials from our warehouse, and had to go get them at he last minute on his own, I said he could charge you direct. Lastly, the only other thing I can think would cause Dave - such an experience technician - to do a gas line sloppily would be the strange and very tight area at the side of your home where the gas meter was. It had windows everywhere, then the gas meter - and then the venting for the water heater and furnace, all of which have strict codes on their distance to eachother. I bet it was very hard to stand in that small space with the low hanging trees and bushes around to work in.

Either way, its always very upsetting for us to have any negative reviews, as we bend over backwards everyday to do the right thing in good and professional ways. I'm very sorry the gas line wasnt to your liking and if you have any needs in the future, please contact me directly and I will look after you.

Rick from Toronto
Rick from Toronto
8 reviews ,
10/10

Furnace and A/C installation

Chris and his team did a great job installing a new furnace and A/C. Very polite and professional.

I had used Convertible Air in the past and highly recommend them.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Rick - your review is very, very much appreciated. We live for happy customers and want you to know we are always here if you need us, 24 hours a day.

I will pass on your message to my brother Christopher. thank you.

Marnie Amodeo

BiG in London
BiG in London
3 reviews Brampton, ON
10/10

Hot Water Tank Heater

I worked from home the day of the installation so I could handle any issues and questions I might have. Dieter , the installer, was able to come by earlier than expected which was excellent. That gave me just enough time to return the old rental water heater. I made sure that everything around the old water tank was removed and cleaned up some what. Dieter did an excellent job and was very pleasant to talk to. the old black pipe had to be replaced with the newer, larger white PVC tubing. Now I have a new Brad White power vented heater and the water is now hot again in my home. It's been working flawlessly for that last couple of weeks with no issues at all. I had other quotes that were much higher than Convertibles but I can't image any one else doing a better job. Thank you Convertible Heating & Air Conditioning and Dieter for the great installation.

Approximate cost of services:
$1,570.00
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Company Response

Hello Sir! The time and effort you took to write this review means a lot to us. Dieter is an excellent technician and a wonderful member of our team. His father Karl worked for us for decades before retiring and we gained Dieter who is just as wonderful and skilled, Dieter has been with us now for almost 10 years himself.
Enjoy your hot water!
Marnie Amodeo, Staff and Family at Convertible!

MichelleP from Etobicoke
MichelleP from Etobicoke
2 reviews Mississauga, ON
10/10

New Furnace installation

Marnie was extremely professional and knew exactly the requirements for our older home, in order to do a new furnace install. Her team came out and didn't give up on it till it was all done, and even came out another day to finish up some remaining tasks.

Would certainly recommend Convertible to anyone!

Approximate cost of services:
$5,000.00
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Company Response

Hi Michelle & Ron: thank you for this feedback, it is valued by us tremendously. When I first inspected your job it was so tough I had to really think about the best way to get the 3" wide vent pipes out of your very finished basement. I quickly learned from your other quotes that people were intentionally mis-sizing your furnace needs simply to have a smaller 2" vent pipe to work with, even though this size of furnace would never heat your large home. I am so glad you trusted in my advice. When my men arrived to do the job it was so tough, they thought for a moment it wasn't possible to vent it at all. But Kemar and Eric, two of my many incredible technicians found a very creative way to get the venting done properly, safely and neatly. They impressed the heck out of me that day and I hope you too. Thank you for trusting in what I told you and allowing me to follow through on it. Your home will be better off for it and we have now gained wonderful new customers in you. Enjoy!

Marnie Amodeo

P Chen from Toronto
P Chen from Toronto
9 reviews Toronto, ON
10/10

Boiler - annual cleaning and start-up

Raj serviced/started up our boiler again this year (we moved in last year) and it's a very old boiler (at least 20 years old). Here's why we like Raj and Convertible Air:
1) easy to book an appointment (call or email, and they get back to you quickly).
2)a) easy to get a date and time slot we want
2)b) Raj called that day to let me know that he was running behind (raining so bad traffic) i.e. too many services leave you waiting and wondering and/or ask for a big time window for their arrival
3) Raj did a thorough cleaning of the boiler and cleaned up the area he was working in, and within the time allotted (i.e. so I was able to get to work/make my meeting)
4) Price = estimate

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hi Mr. Chen, thank you for this second review on HomeStars for us! We are delighted that you love our services. You are right about Raj, he is a dream employee, a wonderful technician and a great human being. Our technicians are like no others. Thanks for your continued service business. Talk to you to next season Mr. Chen.
Marnie Amodeo

samgallo@msn.com from Etobicoke
S. O.
1 review Toronto, ON
10/10

Replacement of Furnace and Air Condition

Looking for Replacement for my Furnace and A/C, emailed 3 different companies for estimate; Convertible was the only Company contacting me by telephone, Chris the sale person set up an appointment, it showed up and left an estimate with us. Few day later, with not call from other Companies, we called Chris back, he came over we did a contract, two day later the Techs were over at 9am, by 4pm were all finished; all was left clean and all old parts removed. Thank you, great job done.

Approximate cost of services:
$5,950.00
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Company Response

Thank you very much for this review. We appreciate your business and the fact you appreciate our fast response times. We aim to please in a fast and effective way...7 days a week.....for almost 50 years! Thank you for being a part of our history and our livelihood.

Its our pleasure to help you.

Marnie Amodeo

George from Toronto
George from Toronto
2 reviews Vaughan, ON
9/10

Fixed my unit during a hot

I contacted Convertible Heating and Air Conditioning after my unit stopped working during the hottest night in Toronto. They promised to come within an hour and they did. The guy was kind, knowledgeable, sociable and thorough with his work… explaining why my cooling unit wasn’t working and how he would be able to fix it. In less than an hour, my house became cool once more. I couldn’t be happier with this. Highly recommend Convertible Heating and Air Conditioning. Would use them again and I am planning to do so when I upgrade my system to a more efficient one.

Approximate cost of services:
$300.00
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Mary Kate from Toronto
Mary Kate from Toronto
1 review Toronto, ON
10/10

Furnace installation

After receiving 4 quotes, I decided to hire Convertible Heating and Air. Marnie, one of the managers, was fantastic! She was able to explain clearly 3 different furnaces and their costs. Marnie helped me decide on the right furnace for my home and was able to have it installed within 2 days of her visit. The installation team who installed the furnace were incredible--punctual, efficient, quiet and tidy! I have already started to recommend this company to people needing a new furnace.

Approximate cost of services:
$2,900.00
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Company Response

Hi Mary Kate, I'm sorry I didn't reply faster to this review, I read it right after Adam's installation and it made my day. I wanted to thank you too for trusting in me during your rushed no heat situation. Its confusing having so many people try to "push you" their way. I try to push you towards your own education to make the best decision for your needs, not ours. I'm so happy you were impressed with our workmanship and business practices. Thank you again. Take care.
Marnie

Private User
Private User
Private User reviews Toronto, ON
10/10

Water heater tank repair

I called looking for someone to come out and repair our hot water tank. Grant, the man I reached at Convertible, was very kind and gave me some helpful DIY advice to try before requesting a technician to come out. When I called back with a follow up question, he was patient and knowledgable, which helped me remedy the problem myself :) These guys seem like caring and trustworthy professionals! I would definitely call them again.

Approximate cost of services:
$0.00
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Company Response

Hello and thank you for this cool review. We love to get thanks for not even showing up! But seriously, we spend 24 hours a day on the phone troubleshooting problems so that people can back to life as fast as possible. And even though we didn't come to your home to make money, this review and your satisfaction in us is far more important. Thank you very much. I will pass this on to Grant our Service Manager who is an amazing member of our team - I completely agree.

Marnie Amodeo, general manager
Marnie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Convertible Heating And Air Conditioning

We are a 50 year old family business established in 1967 that specializes in the installation and service of Gas Furnaces, Central Air Conditioning, Gas Boilers, Hydronic Furnaces, Tankless Hot Water, Hot Water Tanks, Humidifiers, Air Cleaners and Custom Ductwork.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace Air Conditioner A/C Ductless Split Heat Pump Boilers Tankless Hot Water Tanks Radiators Chimney Liners Duct Work Condensate Pumps Humidifiers Air Cleaners Ventilation HRV
SERVICES
HVAC installations HVAC servicing HVAC maintenance Duct Cleaning Duct installations Venting Air quality improvements Inspections Refrigerant restoration
BRANDS
American Standard (also goes by Trane) Rheem/Rudd Amana/Goodman Carrier/Bryant Mitsubishi Bradford White GSW Rheem Rinnai Noritz Navien Weil McLain Slant Fin Viesman GeneralAire AprilAire DirectAir Takagi
STYLES
Family Owned and Operated Only Full Time Installers
SPECIALITIES
Conversion from oil to gas Retrofit market New air conditioner installations
WEBSITE
https://www.convertibleair.com/
YEAR ESTABLISHED
1967
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Personal Cheque, Cash, Credit Card, FInancing options available (On Approved Credit)
LICENSES
G1, G2 (Gas licenses) ODP Refrigerant, 313d, Noritz, Rinnai Goodman, American Standard Certificate
MEMBERSHIPS
TSSA, HRAI, WSIB, ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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