My fiance and I were recommended to go to Zilli by a family friend for our new home. I must say it was an amazing experience. We were immediately greeted by all staff that were around. We were helped by Emily, who was very knowledgeable. She allowed us to browse, never hovering over us but close by that if we had any questions she was able to answer. She was very patient with us as my fiance and I can be picky. We fell in love with a bed that is on Zilli's website. When we asked Emily about it, she not only showed us the bed in the showroom but she showed us all the possibilities of changing the bed to something we would like. For example, the wood colour - she showed us the different options, the fabric, etc. We asked so many questions and Emily was very patient to provide the answers. We ended up not only buying a beautiful bed but also a sectional. We have been looking everywhere for a sectional that could fit our space but also comfortable. Thank you to Emily and everyone at Zilli in making this experience very enjoyable. We can't wait for our beautiful pieces to come in.