Strassburger Window Systems

Strassburger does not honour its warranty and their customer service is deplorable. I purchased 54 windows with LoE-366 glass. Over time 8 developed seal failures. In response to my warranty claim Strassburger provided the wrong glass: LoE-272. This is inferior and visibly different to what I had purchased originally. I now have 4 windows which do not match the others in appearance or UV protection. Despite my efforts, there has been no acknowledgement of the error and no attempt to rectify the matter. My emails and voicemails have been ignored. Such a lack of accountability and integrity is disgraceful.

Love these windows...replaced our wood windows about 12 years ago. Never had any problems since installation. Reduced our heating cost, reduced exterior noise. Easy to clean. Highly recommend these windows.

Bought all windows and patio doors from them . Triple glazed. Doors very drafty and leaving air. Refuse to acknowledge issues. Say it’s installer issues. Air blows in right through door handles.very poor customer service.

Window don't last more than 4 years and then parts start to break and absolutely no service. Managers don't return call, emails...
Avoid this company: both quality and definitely their service are the worst out there. You are better off dealing with someone else

We have been very pleased with our purchase at Strassburger's. We have had our windows and doors for almost 10 years and they have all been quite good. They were quite helpful even last year when a seal broke on one of the windows. They promptly responded with a new window installation as it was still under warranty.