Bosco Home Services

Heating & Air Conditioning
Toronto ON M3J 2P1
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Reviews for Bosco Home Services

Average customer rating:
8.1 10 (294 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Backwater valve turned into much larger job

Initial job was for a backwater valve, which turned into a replacement of old clay pipes outside. When they dug inside, they found the internal sewage pipes to be flat (instead of at a slight grade). They had to dig up the floor to reset the pipes. All of this was done in a matter of days by Brendan, Andrew and their crew. Brendan and Andrew provide excellent customer service and assurance that everything would be done to our satisfaction, which they’ve followed through on. Customer satisfaction is their #1 priority. I should mention we are also AtlasCare customers and believe the excellent brand and goodwill will carry over to Bosco very well. Thanks a lot guys!

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Company Response

What an incredible review! Thank you so much for your loyalty to AtlasCare and the trust you put in our plumbing and drains division, Bosco Home Services. You hit the nail on the head when you said that customer satisfaction is our #1 priority. The Bosco team has over 20 years experience with back water valves and all things drain and sewer related. We look forward to building a continued relationship with you in all areas of the AtlasCare and Bosco Home Services business.

Private User
Private User
Private User reviews Toronto, ON
10/10

plumbing

Wonderful service. The plumbing was done with expert experience. The plumber was both skilled and efficient. The explanations were really terrific. I actually understood everything that was explained. Would highly recommend this company.

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Company Response

Thank you so much for taking the time to write this great review of your plumbing experience with Bosco Home Services. Having been in the plumbing and drains business for over 20 years, it's very important to us that you, our customer, understands what we're doing and why. Thank you again for your trust in us and for your business.

Enclave Customer in Mississauga
Enclave Customer in Mississauga
0 reviews Mississauga, ON
6/10

Instalation of a new main shut-off valve

The plumber, Liz was a very pleasant individual. She did arrive late after calling to say there was some kind of problem slowing her down and arrived about 1 1/2 hr. after the 8am suggested time. There was then a considerable delay in getting the main outdoor supply valve shut-off because of equipment problems. Once the water was shut off she proceeded with the installation of the new valve and did a good timely job!
I have been a customer of Atlas for a few years and as usual the cost of this relatively simple service was very high.

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Company Response

Thank you for taking the time to review Bosco Home Services. We apologize for the delay you incurred which was out of Liz's hands. We pride ourselves in being on time as a rule. We are glad to know procedure was followed and you received a call ahead of time informing you there's be a delay. We hope you will give us the opportunity to show you that we can be on time and always do a good job.

Mother of God in North York
Mother of God in North York
0 reviews Toronto, ON
10/10

service

This was the first task to be completed by Alan and I would be happily to share my experience with everyone about his competitive work. Alan did a great job in due time without any delay. I could easily rate his contribution as 4.95 out of 5. It is a pleasure to work with Alan for a long term basis.

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Company Response

Thank you so much for taking the time to write a review for Bosco Home Services and our plumber, Alan. Alan, and all our plumbers and drain technicians, take great pride in the work they do for every customer. Consistent training and staying on top of the industry technology ensures our Bosco Home Services team is the best of the best. Thank you for your business.

Happy customer  in North York
Happy customer in North York
1 review Toronto, ON
10/10

Calm amidst the chaos

This is the third time I’ve used Bosco Home Services and again they came through for us. We had a sewer pipe back up and amidst the chaos that ensued, the Bosco drains manager was a sea of calm and reassurance as we navigated through the immediate needs and future prevention repairs. His team did a great job for us and he was always available to address questions or issues that arose. I would very highly recommend Bosco.

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Company Response

Hi Happy Customer in North York. Thank you so much for taking the time to write such a stellar review of Bosco Home Services in resolving your sewer pipe back up. Yes our Drains Manager is very calm amidst chaos and incredibly helpful. We thank you for your loyalty to Bosco Home Services.

DonC in North York
DonC in North York
1 review Toronto, ON
10/10

Backwater valve/Sump pump

Brendan gave me a detailed scope of work and estimate. He together with his crew of The 3 Andrews did an excellent job of completing the project. Given the complexity of the job, it was completed to my satisfaction. The crew ( 3 Andrews) explained to me each step of the way what they were going to do and answered all my questions. The area was clean after the work was completed specially since the area had white carpet. Kudos to the Atlascare crew.

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Company Response

Hi Don. Thank you very much for taking the time to provide such a great review for Bosco Home Services in respect to the work we did on your backwater valve and sump pump. Doing the work in a way that your experience is always a great one is important. Ensuring everything is cleaned up until it's spotless is our priority. Thanks again. Bosco/AtlasCare does is right the first time.

Private User
Private User
Private User reviews Toronto, ON
10/10

RO Filter

The service was very professional. At every step I was told what was happening and what to expect. It is the reason I will always call Bosco for my service.

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Company Response

Thank you so much for this great review of Bosco Home Services. Wow! You are incredibly loyal and we really appreciate that.

Mindy in Toronto
Mindy in Toronto
1 review Toronto, ON
10/10

Plumbing

I had a leak coming from my toilet. Called Bosco and they came out. Cody was the technician that came out. He was very friendly and knowledgeable. I will definitely call them, if I have any more issues

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Company Response

Hi Mindy. Thank you for the great review of Bosco Home Services and our plumber, Cody. He is very knowledgeable and a great asset to our team of plumbers and HVAC technicians and installers. You may want to consider becoming a member of one of our service plans for your plumbing, furnace and air conditioner. They start as low as $6.95 a month and provide peace of mind in case anything goes wrong in the future. An service plan saves you lots of money as well. If you're interested, we can have someone contact you.

Anshul in North York
Anshul in North York
1 review Toronto, ON
10/10

Toilet bowl plumbing fix

Had engaged them to get toilet bowl fix. I was impressed with their notification and booking system, got alerts through text when technician will show up and he came on time. Job was done within 30 minutes. Pricing was fair. Technician was very professional.

Pleased with the experience.

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Company Response

Hi Anshul. Thank you for taking the time to post this great review of Bosco Home Services and the job we did when fixing your toilet's plumbing. At Bosco, we believe you shouldn't have to wait around and wonder when a plumber will be there. Our notification system is definitely one of the things our customers love about doing business with Bosco Home Services. Thank you again for your recommendations.

KA in Etobicoke
KA in Etobicoke
1 review Toronto, ON
10/10

Initial Consultation

The Bosco Service person came to review the plumbing in our home. Suggestions for service options were given-no pressure! The Service person was friendly and polite. It was nice to learn what options we had and what service they offered.

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Company Response

Hi KA. Thank you for this great review of Bosco Home Services. It was our pleasure to do a plumbing inspection of your home and provide you with the options to consider. Now you have a better idea of what you may need to do in the future to avoid any unexpected plumbing issues.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bosco Home Services

At Bosco Home Services, your home is our commitment. We provide a full range of plumbing and drain services, hot water heater services, heating, air conditioning, clean water options, indoor air quality and waterproofing. Our goal is total customer satisfaction! Bosco never closes. We are available 24/7 for all your emergency needs. Our licensed plumbers arrive on time, every time. Bosco Home Services is an AtlasCare company. Trust us with your home. We treat it like our own.

CATEGORIES
Heating & Air Conditioning, Drain Services, and Plumbing
SERVICES
Emergency Plumbing | Drain Clearing (will include rooter services) | Hydrojetting | Burst Pipe Repair | Water Leak Detection | Gas Line Repairs & Leak Detection | Boiler Repair | Sewer Line Repair (will include sewer video inspection, cleaning, and cleanouts) | Trenchless Pipe Replacement | Repiping (will mention cast iron, copper, and plastic pipes) | Pipe Lining | Pipe Thawing | Water Lines (will include high/low water pressure) | Garbage Disposals | French Drains | Faucets, Fixtures & Sinks | Toilets | Showers & Tubs | Backflow Valve Services | Sump Pumps | Septic Tank Plumbing | Slab Leak Repair | Hot Water Recirculation | Water Softeners | Appliance Services (will discuss dishwashers, ice maker lines, and laundry ) | Water Filtration Systems (reverse osmosis systems) | Plumbing System Checks | Tankless Water Heaters | Radiant Heating | Furnace Services (will include HVAC rental) | Swimming Pool Heating | AC Services (will include HVAC rental) | AC Filter Replacements | Air Handler Services | Air Duct Cleaning & Repair | Ventilation Services | Humidifiers & Dehumidifiers | Thermostats
WEBSITE
http://www.mybosco.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
VISA / MasterCard / AMEX / Cheque
LICENSES
All technicians are licensed and insured as required
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT RATE
Price by the job, not by the hour.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project completed.
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