Neil

I had a leaky bathroom faucet and required a quick solutions but I also am primary care for my elderly dad who is high risk, so I wanted a company that would be delicate to my circumstances. When I spoke with John he put my mind to ease and mentioned what he can do for protocol. I initially thought I needed a complete faucet change but after review, John mentioned I required a new cartridge which was not as expensive as initially quoted. I booked John for his honesty as I sent the same details to several other companies who quoted $800-$1200. John came within a 24 hour turn around time and fixed the leak in my faucet! I will definitely use again as the service level surpassed my expectation. Thank you again! EDIT 4/17/2023 Booked John for a second job to replace an outside nozzle which was leaking. John is very easy to work with and in/out for this job in less than an hour with no mess to clean up after. My go-to company for my plumbing needs now! Thank you again

I had an after hours request to replace my toilet as I live in a one bathroom house and the toilet broke. I called 4 companies but Bosco rep sounded the most knowledable and they did not charge a fee for quoting like the majority of companies I called. It was after hours so considered emergency. Kevin and another technician came within an hour and did the replacement of the toilet. What great service, minimal mess and exceptional customer service was provided. I would definitely recommend for emergency calls!

Had a tree fall down during windstorm. Put in my request for quote on sat, they came same day. Booked job, they came early for appointment on Monday! Completed job within an hour of arriving. After removal of the tree they even raked my lawn which I thought was going that extra mile for complete removal. Very friendly staff all around! Thanks for the great service! Already recommended to two others already! Thanks again Neil

We hired Sean as he was the only one our cat liked lol but seriously, sean provides great service and even when hiccups occurred he tried to keep us as informed and happy as customers within his control. We had all our windows completed including a new bay window. Sean was able to also put a window in our top floor hallway to let more natural light into the house. The two installers used to install windows are very efficient and hard working. What a great team. Although not the cheapest quote we received, the efficiency and easy flow of communication from all parties made me happy with the service provided. Note to prospect buyers: get brick to brick windows, paying the extra money sure makes the job that much more crisp looking from the exterior! Thanks again sean for your quick follow up and excellent customer service! Ps the pool is now open :) Neil

Kyle came to our house and gave us an honest quote. Answered all my questions, did not feel pressured into signing his contract right away. He simply gave us the quote and left it to us to decide. The work was completed in one day and they had to come back to take off the satellite which was completed the same week. Prompt service and helpful. Would definitely recommend to friends/neighbours!

I bought replacement parts and they gave me the wrong fittings which they blame on me. Awful customer service. If you know what you want and you can just order without dealing with the Customer Service, this is a great product but if you have to deal with issues. Good Luck, the help is awful or non existent. Also, good luck trying to talk to someone on the phone. Worst, service, ever!!! I will be buying my cartridges elsewhere! Your company is losing a lot of business with the service you are providing. PS Customers make your business thrive if no one provided the memo!!!!!