Bosco Home Services

Heating & Air Conditioning
Toronto ON M3J 2P1
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Reviews for Bosco Home Services

Average customer rating:
8.1 10 (289 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Hot water and leaking shower issues

The work was done quickly and efficiently and the schedule had to be changed by me after Kurt’s arrival, but he was understanding, pleasant about it and was great about making himself available at any time that worked for me. Great customer service.

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Company Response

Thank you for the fantastic review of Kurt and Bosco Home Services. Our plumbers are highly trained and continue to educate themselves and each other to stay on top of the best ways to to fix your hot water and leaking shower issues. From the first contact you make with us to the end of the service call, we want it to be a great experience for you, every time.

Jo in North York
Jo in North York
0 reviews Toronto, ON
10/10

Replaced toilet

Amazing service. If you need good honest plumbers this is the company to call. I have been with Bosco for over 10 years and will continue to use and recommend them

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Company Response

Hi Jo. Thank you for posting this great review of Bosco Home Services and our plumber, Kurt who replaced your toilet. Your loyalty to Bosco for over 10 years is greatly appreciated as are your recommendations. It's customers like yourself who drive us to do our very best every day. Honesty is the only way we roll. Bosco takes real pride in the plumbing and drain work we do.

Sylvia M.
Sylvia M.
9 reviews , ON

First Review

10/10

Drain inspection

Exceptional customer service, from booking the appointment, day of service advance notification, prompt and timely arrival to the actual inspection. Technician (Gavin) took great care of surroundings making sure work areas are kept clean and sanitized. I was shown the camera’s progress and given an explanation and recommendations. I would highly recommend Bosco for your plumbing and drain services.

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Company Response

Hi Sylvia. Thank you for this exceptional review of Bosco Home Services and Gavin from our drains department. There's not a drain Gavin can't clear or repair. Having your drain inspected is a very proactive way to keep ahead of costly and very messy problems. Keeping the area sanitary when dealing with any type of drain work is a must. Our Bosco plumbing and drain departments are always there when you need them, providing fast emergency service.

Awesome in North York
Awesome in North York
0 reviews Toronto, ON
10/10

Air Conditioner

My In-laws Air Conditioner was working poorly, Called Bosco Home Services. From the 1st call to their office to the installation, I could not of been happier with the service. Justin was Awesome as a Sales Rep in helping to choose what was right for us . His installers were clean and efficent, Well Done to All. Ric, Vaughan, Ontario

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Company Response

Hi Ric. Thank you for the fantastic review of Bosco Home Services and our team member, Justin. Choosing a new air conditioner requires you have different options to choose from and all the information you require to make the right decision for you. From the first call to when our installers finished putting in your new a/c, we always ensure the experience is a great one for you. Thank you for using our services.

Ierullo in Toronto
Ierullo in Toronto
3 reviews Toronto, ON
10/10

Drain work Wow by Bosco Home Services / Atlas Care

David and Cody of Bosco Home Services (Atlas Care Group) performed some drain clearing work at my home in Etobicoke July 25. To say that I am pleased with how professional, knowledgeable and courteous they were is an understatement.

These 2 young gentlemen approached the work like scientists not technicians. They reviewed my mid-60's home and came up with a plan on how to clear the laundry room drainage concerns and went to work.

I haven't seen such diligence from workers in a long time. The result was a 100% success.

I will be recommending Bosco home services to everyone!

Great work David and Cody!!

BI Etobicoke

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Company Response

Thank you so much for this fantastic review of Bosco Home Services with respect to the Drain work they did for you. AtlasCare is the parent company of Bosco and the value they have brought to the plumbing and drain side of the business is exceptional. David and Cody are highly trained team members. We are so glad you're happy with the work and the team.

Reese in Richmond Hill
Reese in Richmond Hill
1 review Richmond Hill, ON
2/10

Filter change

The work they previously did seemed fine but the customer service is lacking. This is the second time in one year I’m told to expect a technician which never arrives. I’m told they called in advance but I didn’t receive nor missed any phone call. The Labour and charges are above average at Bosco and for that I would expect prompt and premium service. I now have to take a second day off work to await their arrival for a simple filter change which costs me an obscene amount of earnings. This is not how you treat customers, especially repeat clients.

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Company Response

Hi Reese. I can understand how frustrating this must feel for you. I dug deeper into what occurred and listened to our call log. We called you twice yesterday and twice today at the number you had provided us. We left you a message. My understanding is that you did reach out to us by phone after we left the message to re-book for Thursday. I apologize for any misunderstanding this has caused.

Bruce Miller from Toronto
Bruce Miller from Toronto
4 reviews Oakville, ON
10/10

Replace bathroom taps

After removing old taps Alan realized the supplier had not sent all the necessary parts. He spent considerable time on the phone with the supplier arranging for a rush shipment of the necessary parts.

Alan explained all the steps in his work and did an excellent job. he also fixed a problem with the toilet while om site.

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Company Response

Thank you so much for this excellent review of Alan's work and the care he took in replacing your bathroom taps. Alan and all our Bosco Home Services team members go 110% to make sure our customers are happy.

Roberto
Roberto
2 reviews Milton, ON
0/10

Plumbing

Bathtub leak, plumber checks it and tells me there’s no leak from the bathtub and recommends getting water softener to improve leaks in my pipes and promised fixing the leak, after signing a contract and installing the water softener equipment the issue still exists! He never fixed anything! Horrible experience and service! Don’t sign any contracts pure scams!

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Company Response

Hi Roberto. Thank you for taking the time to let us know about your experience. Our plumbing manager with you about this and arrangements have been made to come to your home to resolve the issue. I will follow up afterwards to ensure you are satisfied with the outcome. Thank you again.

roytheref
roytheref
1 review Mississauga, ON
10/10

Shut off valve replacement. Main shut off inside my home.

Due to problems encountered not pertaining to Bosco Home Services I ended up having two young men visit my home ( Jason and Andre ).
Both of these young men were very pleasant and did a wonderful job They were extremely helpful when I was getting upset with the situation I found myself in.
These two young men were a credit to the company that they work for and they did a wonderful job taking care of my problem in a very professional manner.. I am very happy with the work performed.

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Company Response

We are so happy to hear that Jason and Andre were able to replace your shut off valve and more importantly we're helpful to you when you were upset. We are very proud of them. Thank you for taking the time to review Bosco Home Services and trust us in the situation you found yourself in.

carolynneberry
carolynneberry
1 review Toronto, ON
8/10

Service call

Clearing a badly blocked bathroom sink drain which did not respond to a variety of standard home remedies.

1 of 1 people found this review helpful.
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Company Response

Thank you for the review and for using Bosco Home Services for your plumbing issue.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bosco Home Services

At Bosco Home Services, your home is our commitment. We provide a full range of plumbing and drain services, hot water heater services, heating, air conditioning, clean water options, indoor air quality and waterproofing. Our goal is total customer satisfaction! Bosco never closes. We are available 24/7 for all your emergency needs. Our licensed plumbers arrive on time, every time. Bosco Home Services is an AtlasCare company. Trust us with your home. We treat it like our own.

CATEGORIES
Heating & Air Conditioning, Drain Services, and Plumbing
SERVICES
Emergency Plumbing | Drain Clearing (will include rooter services) | Hydrojetting | Burst Pipe Repair | Water Leak Detection | Gas Line Repairs & Leak Detection | Boiler Repair | Sewer Line Repair (will include sewer video inspection, cleaning, and cleanouts) | Trenchless Pipe Replacement | Repiping (will mention cast iron, copper, and plastic pipes) | Pipe Lining | Pipe Thawing | Water Lines (will include high/low water pressure) | Garbage Disposals | French Drains | Faucets, Fixtures & Sinks | Toilets | Showers & Tubs | Backflow Valve Services | Sump Pumps | Septic Tank Plumbing | Slab Leak Repair | Hot Water Recirculation | Water Softeners | Appliance Services (will discuss dishwashers, ice maker lines, and laundry ) | Water Filtration Systems (reverse osmosis systems) | Plumbing System Checks | Tankless Water Heaters | Radiant Heating | Furnace Services (will include HVAC rental) | Swimming Pool Heating | AC Services (will include HVAC rental) | AC Filter Replacements | Air Handler Services | Air Duct Cleaning & Repair | Ventilation Services | Humidifiers & Dehumidifiers | Thermostats
WEBSITE
http://www.mybosco.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
VISA / MasterCard / AMEX / Cheque
LICENSES
All technicians are licensed and insured as required
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT RATE
Price by the job, not by the hour.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project completed.
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