The Duct Cleaning Specialists

Duct Cleaning
320 Hanlan Road, Unit 20 Vaughan ON L4L 3R7
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Duct Cleaning
The Duct Cleaning Specialists
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98%

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Reviews by rating (past 12 months)
Best of 2019 winner 16 timesBest of 2019winner 16 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for The Duct Cleaning Specialists

Average customer rating:
9.9 10 (1770 reviews)

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Malini
Malini
3 reviews Toronto, ON
10/10

Duct Cleaning,Furnace Cleaning and Sanitizing

I found ‘The duct cleaning specialists on Home Stars’. Our home has been through major renovations and needed a thorough cleaning. I can't say enough about Paul's level of professionalism and desire to do the job right. Before starting, he explained the whole process in detail, showed us his truck and equipment and put drop sheets on my new floor. The job was completed in a highly professional and timely manner. The price was very competitive and there were no hidden costs. To top it off, Paul also gave us a $25.00 gift certificate for ‘Home Depot’ and an ‘Ipod Shuffle’ as part of his advertised promotion. We are very satisfied with his services and have already recommended his company to a number of our friends. I would like to add that potential customers should not be influenced by the one negative review on this website. Great price and excellent service! I would definitely recommend The Duct Cleaning Specialists.
Malini
Richmond Hill

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Company Response

Hi Malini, thank you for your kind review. As you know, I take pride in my work and make sure that the job is done properly. You are dealing with Indoor air and has can have an effect on your health, so you want to make sure that the job is done properly. As far as the negative reviews go, I would have liked to have done the job, just sometimes that are instances that prevents me from doing the job. That customer seems to be happy with the service that he received from the other company, so good that he got the job done, unfortunatly I lost out on his business. What I don't understand, is why I couldnt at least have received a 2 or 3 star out of 10 instead of a big fat zero LOL. I mean afterall, he did say I was courteous on the phone, arrived prompt for the appointment, just couldn't do the work. Well, thanks again Malini for your business, and for recommending my services to your friends and family. If I can be of any other service, please feel free to contact me. Hope your enjoying your Ipod. Take care.
Paul.

Nathan in Mississauga
Nathan in Mississauga
10 reviews Toronto, ON
10/10

Duct and furnance cleaning

I checked out The Duct Cleaning Specialists' website and liked how they are very upfront about costs, having the right equipment, and even taking off their shoes when working in the home.
Paul showed up on time today, showed me what he was going to do and then did it all in a very professional and friendly manner. He also gave me a discount on a sanitation because the job went quickly. Plus, he took off $50 with the October promotion, $10 off for booking online, and gave me a $50 Home Depot gift certificate. Giving the customer a reason to smile is definitely the key to his business. I might even win a PlayStation 3 in their regular draw... something I have been thinking about getting lately...

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Company Response

Thank you for the review Nathan. I just want to note, that the job wasnt done quickly because it was "rushed", it was done because of the system layout, only a few vents throughout the home, and easy access to the main ductwork, incase customers are wondering. A regular home usually takes about 2 1/2 - 3 hours, where Nathan's home, in downtown toronto, was very small, and roughly took no more than 2 hours. As far as the specials go, I like to offer different promotions to attract new customers, as well as our old ones, so good luck with the weekly and monthly draws, and once again, thank you for your business and kind review. For all potential customers that read the reviews, please feel free to visit us online at www.DuctCleaningSpecialists.ca or give me a call 647-234-3828 with any questions you may have. Thank you.
Paul

Andrei in Thornhill
Andrei in Thornhill
4 reviews Thornhill, ON
10/10

Duct cleaning

I was looking for a reputable company to do the duct cleaning in my house when I came across The Duct Cleaning Specialists. In addition to regular ducts and furnace work (with sanitization) I asked them to clean the dryer vent as well.
Paul arrived on time, was tidy and before starting went through the whole job in great details, explaining everything that will be done and why leaving no room for surprises. By the way, they have all that info available on their website which tells you about the company and very accurately reflects the procedure, pricing etc.
Job was completed on time and to my great satisfaction.

In the past I had my fingers burned hiring some crooks (to say the least) but that’s not what this review is about. This is about The Duct Cleaning Specialists - a company that can be used to set a benchmark of providing exceptional service with highly professional attitude. I would most definitely recommend The Duct Cleaning Specialists to anyone.

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Company Response

Hi Andrei,
Thank you for taking time to provide a review. As you know, I try to provide as much detail and explanation of the job, tools & equipment, and other helpful Indoor Air Quality information. Thanks again for the review, and for leaving out the part where I had locked my keys in the truck and had to wait around for a half hour while my spare key arrived. Thanks again, and if I can be of assistance in the future, please give me a call. Take care.

pele32 in Richmond Hill
pele32 in Richmond Hill
1 review Richmond Hill, ON
10/10

Duct cleaning

Just wanted to drop a few words of praise for the work that Paul did cleaning my ductwork.
He arrive on time, was tidy as promise, had no hidden fees or unknown surprises and did the work in the time it he said he would.
He even took the time to show me the process, answered my questions and left the place clean.
I would definetely recommen Paul Hannah and the Duct Cleaning Specialist to anyone looking for the same results.
All the best.

Roger from Richmond Hill

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Company Response

Hey Roger, hope all is well. Thanks for writing the review. Its appreciated as it helps to provide other customers that piece of mind knowing they can rely on a certain contractor. Nowadays, there about 40-50 "duct cleaning" companies that have popped up in the past year. Unfortuantly, about 85% of them have no clue what there doing, so customers have to really do research, to get the job done properly. If I can be of any assistance with new filters, humidfier pads, or maintenance, please give me a call. Thank you for your business, and please keep me in mind for your next duct cleaning in a couple years.

Mark (Downtown)
Mark (Downtown)
1 review Toronto, ON

First Review

10/10

Duct Cleaning

I am very happy I hired The Duct Cleaning Specialists and would recommend them to clean your ducts.

Their price was very competitive but what impressed me most was the awesome service and level of professionalism they provided. Paul explained in detail what they would do and how long it would take, with great accuracy. They were very professional in always taking their shoes off while walking through our house and spent the extra time to clean-up after they were finished. They actually left our home cleaner then it was before they arrived. Paul was also kind enough to show me his truck and the modern equipment necessary to clean our ducts. He also provided me some photos of how our ducts looked after being cleaned.

Great price and excellent service! I would definitely recommend The Duct Cleaning Specialists.

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Company Response

Hey Mark, thank you for doing the review. As you know first hand, I beleive it is very important to inform the customer about the job, equipment, and information about there system, so they can do the proper maintenance required, which will prolong the life of the equipment, and reduce any costly system repairs. If there is anything else I can help you with, such as cleaning your bathroom exhausts and dryer exhaust (hint-hint) please give me a call. Thanks again for the review, and I hope to have you as a customer in a couple years time.
Paul

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Duct Cleaning Specialists

THANK YOU for considering us as your potential Duct Cleaning Contractor.
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Call today for more information on our Duct Cleaning Service and for an Free Phone Estimate. 437-225-7335. You can also visit us online at
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DIRTY DUCTS - The Duct Cleaning Specialists is a family owned and operated company in Southern Ontario. We are fully operational all year round and have specialized in Residential and Commercial Air Duct Cleaning for the past 18 years. Our goal is to achieve a healthier, cleaner, and safer indoor environment for you and your loved ones; while providing dependable, timely, quality service, and 100% customer satisfaction.

We utilize “Source Removal,” the mechanical cleaning of system components to remove dirt and debris. We follow all guidelines set forth by the National Air Duct Cleaners Association (NADCA) as published in the Assessment, Cleaning & Restoration of HVAC systems. A copy of this standard is available upon request.

DIRTY DUCTS - The Duct Cleaning Specialists strive to provide the highest quality, most reliable service in the industry to help our customers achieve better indoor air quality and to assist them in taking a proactive approach to their air system maintenance, thereby reducing the need for costly repairs.

All materials contained on this Web site, including design, text, images, graphics, the selection and arrangement thereof, are Copyright © by DIRTY DUCTS - The Duct Cleaning Specialists. ALL RIGHTS RESERVED. Any use of the materials on this Web site -- including linking or posting to another website, reproduction, modification, distribution, or republication -- without the prior written permission of The Duct Cleaning Specialists is strictly prohibited and actively enforced.

CATEGORIES
Duct Cleaning
PRODUCTS
Humidifiers, HEPA Air Cleaners, Programmable Thermostats, Filters, UV Lights & More. Visit us online for a complete product list www.ductcleaningspecialists.ca
SERVICES
Air Duct Cleaning, Furnace Cleaning, Dryer Exhaust Cleaning, Bathroom Exhaust Cleaning, Sanitization, Central Vac Cleaning. Visit us online for a complete service list www.ductcleaningspecialists.ca
BRANDS
Honeywell, Aprilaire, General Aire, but we can service and sell all makes and models.
STYLES
We utilize “Source Removal,” the mechanical cleaning of system components to remove dirt and debris. We follow all guidelines set forth by the National Air Duct Cleaners Association (NADCA) as published in the Assessment, Cleaning & Restoration of HVAC systems. A copy of this standard is available upon request.
SPECIALITIES
for Pricing please visit us online www.ductcleaningspecialists.ca
WEBSITE
http://www.DuctCleaningSpecialists.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guaranteed or we will re-clean the system
PAYMENT METHOD
Cash, Cheque, VISA & Mastercard
LICENSES
G3 (TSSA), Air Systems Cleaning Specialists & Ventilation Systems Mold Remediator (NADCA)
MEMBERSHIPS
NADCA, NFPA, IAQA, TSSA, WSIB, CARAHS, Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
ASCS, CVI, VSMR, VMT, Fall Protection Awareness, WHMIS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
PROJECT RATE
Varies by home & services being performed
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Warranty, 100% Satisfaction Guaranteed, Manufacturer's warranty on products sold
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.