Reviews

10/10

Ashley tree care did an amazing job with the pruning of a 100-year old oak tree thats in my backyard. They gave me a quote within two to three days and also sent me a picture of the said tree location which branches will be cut. When I called back, they were ready to answer all my questions. The job was scheduled the following week. On the day of the pruning, the crew came in a crane with all the safety measures. The lead arborist (dont know his name) was very friendly and explained what will be done. He also assured me that if he sees any other dead branches, he will also prune them as it is much easier to check on the tree once hes up at the tree-too level. They worked every fast and the job was done within 5 hours. Upon completion of the job, the site was left very clean and tidy.

Approximate cost of services:
$3,000.00
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10/10

Found out boiler not working 3 days before passing the property to a tenant. Booked with Hoerner managed to send a technician (Nick) within 2 days. It turned out to be a very simple fix and Nick was very professional and helpful in explaining the possible causes of the problem and offered a discount as well. We will definitely have them over to clean up the boiler later.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

We are delighted that Nick, our technician, was able to identify and resolve the issue with your boiler efficiently. Our team takes pride in their professionalism and commitment to providing exceptional service. We are also pleased to hear that Nick was helpful in explaining the potential causes of the problem, ensuring you were well-informed throughout the process. Thank you once again for choosing Hoerner. We appreciate your trust in our services, and we look forward to continuing to provide you with outstanding service in the future.

Warm regards,
Tracey Hoerner.
Hoerner Heating & Plumbing

10/10

Just want to express our gratitude to Paul. We intended to have him clean the ducts at our house. However with a hybrid system (Force Air + High Velocity) installed, Paul could not complete the entire job on his own because he did not have the required equipments. Instead of doing half the job himself and have us hired another company to clean the high velocity ducts, he referred us to another company which can handle both systems. He even promised to find me another company if this referral doesn't workout.

Approximate cost of services:
$150.00
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Company Response

Hey Alice, thanks for providing some feedback. Although I really didn't do any service for you, other than recommend a company that could get both systems cleaned. I guess this post just shows my honesty, and sometimes instead of doing half a job just to get some quick cash, as some companies do, I rather you hire another professional company that can accomodate both systems. Did you end up finding a company that did the work? As of late October, i've actually purchased new equipment to allow me to do jobs where normal access is restricted. If you are still requiring this service, feel free to give me a shout 647-234-3828. I'll actually give you a call tomorrow and follow up with you, because if I recall, I had come out in late July early August to do the work. Anyhow, thanks for the kind words, it is greatly appreciate. Touch base with you soon.
Regards, Paul