Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars
Roofing
Mr Roof Repair.Ca
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78%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Shirley from Scarborough
Shirley from Scarborough
1 review Toronto, ON
9/10

Temporary roof repair

This spring, our living room started to leak, so we contacted Mr. Roof Repair.
The workers that came over, took the time to thoroughly inspect the roof and took lots of photographs.
They used the photos to show that the roof was in disrepair and explained why it could not easily be fixed during their visit.
To stop water from getting into the house, we decided to go with a temporary repair.
They put a tarp over the damaged area and said that we would receive a roof assessment report within a week.

A week later, we received a very detailed report about the state of our roof.
The report was easy to understand and outlined several options for getting the roof fixed permanently.
We were later contacted by a technical advisor who provided us with estimates for the various options.
Whether in person, on the phone or via email, everyone that we dealt with from the company was professional.
Based on our experience, we would definitely recommend this company if you want to explore roofing options.

Approximate cost of services:
$499.00
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Company Response

Hey Shirley... Thank you very much for the kind words. We'll be here if you need us again. Take care!

Ahsan in Toronto
Ahsan in Toronto
1 review Toronto, ON
1/10

Terrible experience - caused me so much stress and resulted in damage to my home

I had an ice damming issue on my roof and water seeping into my house, so got it touch with Mrroofrepair to resolve. My agreement with them was to pay 500 to repair the issue, or 200 towards a future bill if the issue was not repairable at the time. The team came after a week for the first inspection (had to cancel once due to weather) and determined the roof needed to be replaced. They claimed to have done minor repairs. However, they took another 10 days to deliver the report. We had to work with a second individual who did not even visit the site to determine the roof needed to be replaced. In this duration, the weather got warm and ice started to melt and there was a serious leak in the house. Turns out that no repairs were done. I called in a panic and was told someone can come put a temporary solution to stop water leaking in, but no one came. Out of frustration I called another roofer, who came the next day, and had my roof replaced the day after. A month later, they billed me for 500! After calling and complaining, they reduced back to 200. Throughout this ordeal, my house probably incurred 1000 worth of damage! I would not recommend them because there were long delays in service, every time I called I spoke with a different person, and no one seemed to take accountability. On top of that they are one of the more expensive roofers.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Roof repair

Mr. Roof Repair was a pleasure to work with. Their staff and technicians are professional, knowledgeable and very polite. We discovered that we had a small leak that was creating damage to a section of our roof. The Mr. Roof Repair Team were able to schedule an inspection quickly and repaired the damage. They followed up with a professional report including photos, which we very much appreciated.

Approximate cost of services:
$500.00
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Nellie C from Brampton
Nellie C from Brampton
4 reviews Brampton, ON
9/10

Roof vents and Soffits, Eaves, fascia

Have used them in the past for roof leaks, excellent response time, report is extremely detailed. Due to the great work they have done in the past i trusted them to do my eaves, soffits and fascia. The work was done well and issues were taken care of immediately would use them again.

Approximate cost of services:
$8,500.00
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Company Response

Hey Nellie... Glad we could continue to provide the level of service you've become accustomed to in working with us. Please let us know if we can be of service moving forward. Cheers!

Private User
Private User
Private User reviews Vaughan, ON
8/10

Very Thorough

Was surprised at the detail the company puts into their inspections. A review of the inspection report is discussed via web share and/or phone, so it's a pretty professional setup. Would highly recommend if you want an honest and thorough job done.

Approximate cost of services:
$1,500.00
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Company Response

Hey There... In our particular industry, where transparency is not the norm, we believe that the more good information you have, the better decisions you can make. Glad we could help. Take care.

Tom in Toronto
Tom in Toronto
1 review Toronto, ON
10/10

Very quick and excellent service

I called several companies but they Mr. Roof Repair responded first and fast. They kept me advised when the repair team would arrive and right on schedule they arrived. Repairs completed as requested. What they did different was provide a report (with pictures) and the status of the roof, what is in good shape and other things I should consider taking further action on. Overall and good experience with this company.

Approximate cost of services:
$500.00
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Company Response

Hey Tom... Glad we could be of service. Cheers!

David Friestadt from Toronto
David Friestadt from Toronto
1 review Toronto, ON
10/10

Exceptional service and follow up

Mr. Roof Repair Was fast, thorough and very efficient. I had a roof leak at my rental property and they provided a full report with photos of the damage and did the repair on the spot. Love the detail they provide! Amazing service, well done guys!

Approximate cost of services:
$500.00
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Company Response

Hey David... Fast, thorough and efficient are our middle names! Thanks for the kind words. Cheers!

Private User
Private User
Private User reviews Toronto, ON
10/10

Good service quick fix

This business is organized, they give you a window for when they are planning to come and actually come in that window. They fixed our roof quickly (it was missing some shingles that had blown off) leading to a leak in our ceiling. Unfortunately they couldn't identify why we had another leak as it must be coming from some other source. I like that they do a debriefing meeting with you after to explain the report they give you on your roof.

Approximate cost of services:
$700.00
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Company Response

Hey There... Transparency and clarity are the keys to a successful project. Thanks for this. Take care.

Donald
Donald
2 reviews Toronto, ON
10/10

Cabinet work

They did real good work. They took time to make sure that they had all the angles covered and that there wasn't any possibility of leaks or rotted wood and all of the things surrounding the plumbing were in ship shape. I was very pleased. The pricing was reasonable and the quality was good. I had to make a follow up phone call regarding their responsiveness. I would definitely use them again.

Approximate cost of services:
$1,150.00
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Company Response

Hey Donald... Thanks for the kind words. Take care.

Don in Toronto
Don in Toronto
2 reviews Toronto, ON
10/10

Roof Repair -- replace missing shingles

A couple shingles were blown off our upper roof due high winds, resulting in a leak of rain water. Mr. Roof Repair was contacted to obtain a quote and repair date. Both were provided without delay. The crew arrived on time; did the repair work quickly; reviewed the condition of the overall roof; and acted in a professional manner. No problems were encountered. A written report on the roof was received by email within a few days. All-in-all, a good experience. Based upon this job, we would use Mr. Roof Repair again and also recommend their services.

Approximate cost of services:
$500.00
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Company Response

Hey Don... Glad we could provide this level of service for you. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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