Mr. Rooter Plumbing Of Ottawa

I had a leaking toilet. The technician told me that he will need to do a minor repair to stop the leaking. He mentioned 2 places he needed to seal in the toilet. The work was done and leaking was stopped. I am satisfied with the service. However, I am wondering about the price. The entire work took 1 hr and there was no price for parts in his invoice. He charged me $800 before tax. Assume the parts if there are any, are less than $100. Then basically his hourly rate is $700. Is that a fair market price? I understand the inflation is high over the past few years. But I still feel the price is too high. Tell me I am wrong.

Outstanding service provided by Shane who replaced kitchen faucet/shut off valves/improved water piping. A pleasure.

I received a timely and exceptional consultation for a leaking issue with detailed explanation for my options. It was done with great care and integrity. The service I received matched exactly my preferred option and beyond. Both the senior plumber and the apprentice did fabulous work and were really cool to work with. Thank you for your undivided care and attention to detail. Best, Pascale

We needed this part fixed asap and they accommodated us in a timely and professional manner

Plumbing Checkup by Technicians Chris and Justin was done today as part of our maintenance contract. Clear explanations; very professional; good recommendations that we will follow-up. Good job!

Shane went over an above to give an incredible home inspection of all the plumbing needs we desired.

We had many issues, but we tackled the hot water tank leak for today.

I would recommend Shane to ANYONE! Knowledgeable, personable, and a great attitude! He was our kind of guy!

Will be getting around 6000$ worth of work done over this year, and we wouldn't want anyone else but him t do it!

Top notch guy right here!

Always professional, always thorough. I've had this company do a variety of plumbing jobs over the years and always happy with the service. Had the pleasure of meeting Bruce today, though in the unfortunate circumstances of a blocked main line that needed cleaning out. His expertise was very much appreciated, and he took the time needed to solve the problem. Thanks, Bruce.

The Service Call Rep and the Service Technician were absolutely amazing and compassionate with my circumstance as I experienced water damage. Excellent communication and fantastic people!
The only issue is how much it would have cost me to have a new washer and valve. Parts are less than $100 but Labour is $500!!! This review won't allow me to deselect that I paid for it. Can you imagine over $600 for this work! I can't afford that! The Service Technician made sure I would not have further water damage before he left. Really appreciated this. Now I can't use my toilet though

Our Plumber Ryan was knowledgeable, efficient and resolved our plumbing issue on time and on budget. I would highly recommend him.

Ryan and Carl (maybe Karl) were prompt, courteous and efficient. Dealing with ancient kit, and strange sized attachments, they managed to save the tub; and have everything sealed up and working in one afternoon. Great job!