Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
Write a Review
Write a Review


HomeStars
Drain Services
Mr. Rooter Plumbing Of Ottawa
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (270 reviews)

Sort by

Plumbing Problems
Plumbing Problems
1 review Ottawa, ON
9/10

Sewerline plugging up. Water backing up thru drain.

Our sewerline plugged up and needed attention. We had a bit of problem getting a call back, but finally made a connection with a scheduler. We were very pleased with our technician, Greg and his trainee Emmett. They arrived on time and got right to work putting the camera into the line to analyse the problem. In a short time they found the blockage, and used their tools to clear it out. They were very quick at the repair, and kept me informed of their actions. Greg was very informative and helpful. We should be good for a few years now, but if a problem arises again, I know how to obtain a favourable solution.
Mr. Rooter's technicians are very qualified and friendly. Getting thru for an appointment was our main concern, after a short wait everything went smoothly.

Approximate cost of services:
$1,100.00
Was this review helpful?
Private User
Private User
Private User reviews Dunrobin, ON
10/10

Emergency Sewage Fix

Michael showed up to trouble shoot a non-functioning sewage pump (Job 249666674) late in the evening. A couple hours later, the sewage pump was working, all steps and discoveries were carefully explained and a future line of action was established should the issue re-occur. Michael resolved our crisis and Mr. Rooter Plumbing of Ottawa gave us peace of mind by standing behind their products and services.

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Gloucester, ON
10/10

Great service

Had a leak we needed addressed same day. Called Mr. Rooter and they sent Ryan and Saer. They kept us informed throughout the whole process. They were very efficient and friendly

Highly recommend.

Approximate cost of services:
$1,100.00
Was this review helpful?
Frank in Gatineau
Frank in Gatineau
1 review Hull,
10/10

House Inspection and potential leak

This is a great company- it was our first time using them. We are in Gatineau- its great to have a plumbing service that can cover English and French sides-They Inspected the house, conducted extensive troubleshooting-and Mike our guy was very helpful, excellent service, very polite. Also, great value for money .Would definitely use again, and recommend them to anyone .

Approximate cost of services:
$90.00
Was this review helpful?
DonsOttawa
DonsOttawa
1 review Nepean, ON
10/10

Replace sump pump

Phoned Mr. Rooter on 13th Feb. and plumber was here the morning of the
14th Feb. The sump pump was replaced, cameras inspected the sewer
drain line and the sump pump drain line -- everything OK. Everything was explained in easily understandable language. We have used Mr. Rooter for many years and will continue to do so. Ryan did an excellent job. Happy to have him in our house.

Approximate cost of services:
$185,000.00
Was this review helpful?
lisa.comeau1 in ottawa,ontario
lisa.comeau1 in ottawa,ontario
1 review Ottawa, ON
10/10

Plumbing services

Had a stubborn block in the bathroom sink. Mr. Rooter scheduled a visit within 24 hours. Day of appointment, they notified the technician was a bit delayed, then notified again when he was on his way. Bruce was professional, cleared the clog quickly, and answered all my questions. Will call Mr. Rooter again when I need plumbing help.

Approximate cost of services:
$100.00
Was this review helpful?
Private User
Private User
Private User reviews Gloucester, ON
10/10

Laundry /Kitchen Drain not working

Our laundry/Kitchen drain was blocked.
Lucas arrived, assessed the situation and explained everything very well. He kept us informed of the progress as the work was going on. Lucus was very experienced and a very pleasant person. Lucas also replaced some pipes under the kitchen sink that were 40years old and not up to code any longer. I would recommend Lucas to all my friends and neighbours. He is a fantastic plumber.

Approximate cost of services:
$1,500.00
Was this review helpful?
Peter in Ottawa
Peter in Ottawa
1 review Kanata, ON
10/10

Sewer Backup

Had a significant sewer backup. Found Mr Rooter via Google and had technician Greg respond quickly. He troubleshot the issue and using a video camera in the sewer was able to detect and dislodge the blockage. Greg was professional, knowledgeable and kept us informed throughout the process. He was a pleasure to deal with and very much appreciated his recommendations.

Approximate cost of services:
$1,200.00
Was this review helpful?
Masoud T. in Toronto
Masoud T. in Toronto
1 review Ottawa, ON
5/10

Laundry/kitchen drain clog

Their service is good, and the team demonstrates considerable expertise. Ive relied on them several times for unclogging drains. However, their fees, while consistently high, have recently escalated to a level that I find unreasonable. Consequently, I am considering more affordable alternatives.

Approximate cost of services:
$700.00
Was this review helpful?
Private User
Private User
Private User reviews Nepean, ON
10/10

Drain inspection and cleaning

Had a sluggish and backing up drain from the kitchen sink. One plumber agreed to come within 24h, then within 12h called back and said they were too busy and asked if I needed an emergency call. I called Mr. Rooter instead and received fast, professional, and thorough service. Thank you!

Approximate cost of services:
$900.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.