Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
Write a Review
Write a Review


HomeStars
Drain Services
Mr. Rooter Plumbing Of Ottawa
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (270 reviews)

Sort by

Private User
Private User
Private User reviews Ottawa, ON
9/10

Kicthen sink and dishwasher shutoff replacements

The service was excellent, technician showed up early, was courteous and polite, and did a good job. Although I found the price to be pretty high - I can't fault the quality of the work or the technician. I haven't needed a plumber in a few decades, so I'm probably just out of touch as far as prices go.

Approximate cost of services:
$750.00
Was this review helpful?
Richard in Ottawa
Richard in Ottawa
1 review Ottawa, ON
10/10

Unplugging Drain

Carl came to unplug the main house drain that was blocked by roots. He work diligently until he managed to clear the blockage which was very stubborn. Very happy with the attitude and service provided by Carl of Mr. Rooter.

Approximate cost of services:
$1,150.00
Was this review helpful?
Mike in Ottawa
Mike in Ottawa
1 review Nepean, ON
0/10

Undependable and expensive

I was booked for a dishwasher installation at 11:00. A technician didn't show up until 4:00. A very simple installation was quoted at $1100, and a shutoff valve at $700. Ridiculous. The technician informed me that the end of his work day was 4:30 so he would have to come back the next day, despite being 4 hours late. I will never do business with this company in the future. I ended up doing the work myself.

Approximate cost of services:
$1,800.00
Was this review helpful?
Luc
Luc
0 reviews Ottawa, ON
10/10

Water pump

I changed my pressure tank then pressure switch and all my piping but still was loosing pressure. Tank would never stop. I called Mr.Rooter to come and check it out. Great customer service from the first phone call to easy payment options I knew this would go great. When Shane arrived at my home on time actually a little earlier he was very friendly and courteous. He listen to my story of what I had done already and we talked it out. He told me that he did not have experience with this trickle system and he took pictures and videos to send to his office and
Greg from the office called him right away and discovered through the video that I was missing a check valve in my set up. I installed a check valve and everything is working perfectly. I was so impressed in the way that the employees communicate with each other to resolve issues. Great job by all especially Shane for being awesome!!! Very happy customer here!

Approximate cost of services:
$22,900.00
Was this review helpful?
Private User
Private User
Private User reviews Gatineau,
10/10

Unclogged kitchen sink & laundry room drains, and a toilet

We are thankful for Chris' knowledge, experience. The Technician quickly assessed the situation, gave us a complete estimate of our options & costs we might encur. Chris showed us the rapid flow of the water draining into the main drain via video camera. We received fast efficiency service Keep up the great work! I

Approximate cost of services:
$1,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Great Service by Shane

Shane just came by to provide an estimate. He did not pressure us, but explained our options and answered all our questions. I have found Mr Rooter's office staff and technicians to be professional and responsive, and certainly recommend the service they provide.

We also required an emergency septic system pump out earlier this year, and they were fast and very thorough. So we will be using Mr Rooter for our future plumbing needs.

Approximate cost of services:
$4,000.00
Was this review helpful?
Chris
Chris
0 reviews Ottawa, ON
10/10

Lucas our service Tech was fantastic.

Lucas our tech was great. Explained everything and provided quotes on the spot. Ask for him if you need help.

Approximate cost of services:
$70,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Drain clogged

Blockage in kitchen drain was approximately 20 feet into drainage pipe. Drain was successfully unblocked and usage was completely restored. I have used Mr. Rooter services previously and have also recommended them to friends. This time the same polite and efficient service was competed by Riley. Should I need a plumber again Mr. Rooter will be my only choice.

Approximate cost of services:
$700.00
Was this review helpful?
Joe in Toronto
Joe in Toronto
1 review Ottawa, ON
10/10

Drain issue

Laundry drain as clogged. Called Mr Rooter as I had previous work done by them. They sent Carl, and he was great. Right away knew what the issue was, was clear, helpful, dependable and friendly. You can tell hes experienced and it showed. Water is no longer clogged. Happy customer

Approximate cost of services:
$840.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
8/10

Bathroom

The technician Carl was very professional, polite and explained in the details the work that was done. We are very satisfied with his work.

Approximate cost of services:
$1,900.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.