Mastersealer

Paving Contractors
Vaughan ON L4H 2P8
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81%

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Reviews for Mastersealer

Average customer rating:
8.3 10 (58 reviews)

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JGoldberg1971 in Thornhill
JGoldberg1971 in Thornhill
7 reviews Hamilton, ON
10/10

Master Sealer Review

I had to get my outdoor ready for my daughters wedding. This company did an amazing job and made my driveway, walkway and backyard look brand new. I also referred them to my neighbours who used them as well. Job well done

Approximate cost of services:
$1,500.00
5 of 6 people found this review helpful.
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Company Response

Thank you Jeff for your review, and thank you for all your referrals.

monicaandre in Toronto
monicaandre in Toronto
12 reviews Toronto, ON
10/10

Repeat Customer with Repeat Results!

I have been a repeat client with Master Sealer over the past 10 years so I can definitely speak from experience. John runs a great, extremely diligent and reliable crew. Thank you for all your hard work and dedication over the years and for keeping my outdoors looking pristine!

Approximate cost of services:
$2,000.00
5 of 6 people found this review helpful.
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Company Response

Thank you Monica, we look forward to servicing your home for years to come.

Private User
Private User
Private User reviews Vaughan, ON
0/10

POOR WORKMANSHIP SORRY I DID BUSINESS WITH THEM POOR ATTITUDE

Contracted master sealer to seal the driveway they were expensive however i was looking for a good job the did the work on may 29 2017 i noticed that the sand they used was washing out and running down the driveway every rain fall by june 2017 and the driveway started too fade after less than two months contacted the owner and with duress he came up and placed little sand a re coated the driveway all in 15 minutes which is after looking at the work it was a joke he didnt even place a tape across to prevent walking on the driveway. Very sorry i ever did business with this company and sorry to have ever met John I cant and never will recommend there work to anybody its not worth the aggravation

Approximate cost of services:
$1,150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
9 of 14 people found this review helpful.
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Company Response

Thank you for leaving a review. We take customer feedback very seriously and would like to address your frustrations and hopefully find a positive resolution. These allegations in the review are very disturbing and does not reflect the values and service that Master Sealer provides, we have served over 25,000 customers in the last 25 years. Also John is very common name and you must have mistaken our company for another. We strive to provide 5-star service, In order to help you further, we’d appreciate it if you could contact (service@mastersealer.com or 905-850-8955) with your full name and email so that we could go forward with a resolution. Thank you for your feedback, we hope to hear from you soon.

MWintour in
MWintour in
1 review Vaughan, ON
10/10

Master Sealer Front Driveway Rejuvenation!

I moved into a new home with an interlock driveway about 2 years ago. At the end of last year (2016) I noticed that there were lots of weeds and ant sand hills in between my interlock. Also the interlock was sinking around the garage entrance area. I called a couple of companies to get quotes to bring my front interlock back to life. I felt most comfortable with MasterSealer and their competitive prices (provided a free quote). They completed the work over 3 days and had no problem answering any questions I had. Thank you very much for making my home beautiful again! I will definitely refer this company to anyone!

Approximate cost of services:
$1,500.00
5 of 7 people found this review helpful.
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Company Response

Thank you Michael, rejuvenating surfaces is our speciality, call us anytime!

C.D. O.
C.D. O.
2 reviews Oakville, ON
10/10

removing aggressive weeds from my interlock stone patio

My backyard was a jungle with aggressive tall weed overgrowth. I've used MASTERSEALER twice now and both times they removed the weeds with a power washer and then filled the interlock with sand and then sealant. They did the job quickly and efficiently over 2 days. They delivered it on time and when they said. I will use them again next Spring (if needed). John was extra kind to me and my financial situation and I really appreciated that!! :) Highly recommend.

Approximate cost of services:
$1,500.00
5 of 6 people found this review helpful.
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Company Response

Hello Ms. C, Thank you for your review. We are glad to have serviced your home on 2 separate occasions over the last 4 or 5 years. We are happy to help our customers as much as we can and we will work with you to achieve the highest satisfaction possible. Thanks again!

kareno22 in Woodbridge
kareno22 in Woodbridge
1 review Vaughan, ON
10/10

Interlock Releveling, Weed Removal, Polymeric Sand Application and Sealer

My daughter was getting married this past summer and we were having part of the wedding reception at our home and in our backyard. Was looking for a company to fix some low laying areas and clean out the weeds and spruce up our interlock bricks, after asking a few neighbours they recommended Master Sealer. I called John and my message was returned promptly. John (the owner) was polite and professional, explained the process, the timeline and worked with us to have the job completed just days before the wedding. The crew members were knowledgeable and polite, worked diligently and did a terrific job! My family was impressed with John's work and Master Sealer has since received many referrals from my family members and neighbours who attended my daughters wedding. I will be using Master Sealer again in the future thanks John!

Approximate cost of services:
$1.00
5 of 7 people found this review helpful.
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Company Response

Thank you Karina for your kind review. We take pleasure in exceeding our customers expections. I hope the wedding was terrific and thank you for the referrals. We will be in contact in the next season or two.

Angela in Vaughan
Angela in Vaughan
1 review Vaughan, ON
0/10

Owner has serious attidude

Hired MasterSealer to seal and repair some dips in my driveway. Upon doing my driveway I noticed some shortcuts and brought this to Johns attention and he flipped out. At this point I told him if he doesn't calm down I would ask him to leave. John from Mastersealer told me to pay him the full amount and he would? Really? half the work had only been done (and not well).

John calmed down and kept being sarcastic asking "Are you happy now?? As long as you are happy and smirking".

Overall long story but in the end I was not happy and he continued to be rude, I paid him although he still owes me a visit for two outstanding items. In the future I will go elsewhere for sure.

Approximate cost of services:
$2,200.00
7 of 12 people found this review helpful.
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Company Response

Thank you for leaving a review. We take customer feedback very seriously and would like to address your frustrations and hopefully find a positive resolution. Unfortunately, we can’t currently find a record of any transaction or purchase with us matching the name "Angela In Vaughan". These allegations in the review are very disturbing and does not reflect the values and service that Master Sealer provides, we have served over 25,000 customers in the last 25 years. Also John is very common name and you must have mistaken our company for another. (We have had many customers call us and tell us that others are trying to copy our business materials, website, photos and even our owners name over the last 25 years) We strive to provide 5-star service, In order to help you further, we’d appreciate it if you could contact (service@mastersealer.com or 905-850-8955) with your full name and email so that we could go forward with a resolution. Thank you for your feedback, we hope to hear from you soon.

Stephaniedel in Toronto
Stephaniedel in Toronto
6 reviews Toronto, ON
10/10

Concrete driveway cleaning and sealing service

I was having some issues with my concrete driveway and patio including dirt, oil stains etc. I called Master Sealer and spoke to John. He explained his services and answered my questions. Soon after receiving his quote via email I decided to go through with the work. The work done was exactly what I was looking for and I'm impressed with the outcome. I also referred my neighbor to him.
Thank you to John and the Master Sealer crew for taking the worry and stress out of this job.

Approximate cost of services:
$1.00
5 of 6 people found this review helpful.
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Company Response

Hi Stephanie,
Our team takes pride in renewing your outdoor surfaces, It was a pleasure working for you and thank you for all the referrals you have sent our way. We look forward to hearing from you in the future.

Master Sealer

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mastersealer

CELEBRATING 25+ YEARS IN BUSINESS - A LEADER IN THE CLEANING AND SEALING INDUSTRY! If you are interested in having Interlock Driveway Sealing, Stamped or Decorative Concrete Sealing, Interlock Repairs or Re-lifting for your home or business please contact us for a free quotation. All Work is guaranteed. Master Sealer ...
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