been trying since may to get a replacement part for a ryobi 16"hybrd mower,all i need is the mulch plug ,well i would be better off switching brands altogether ,while i love the tools ( ryobi )trying to get an answer from homedepot is worse than trying to find hens teeth,they dont seem to care too much about after sales treatment of their customer,and then if you write a bad review on their website ,they will say it does not meet "their" criteria its too bad ,i will no longer be shopping at home depot ,as i am lucky i have lots of other choices ,other people may not be so lucky ,be careful what you purchase from this outfit as getting parts for anything they sell does not seem to be a concern to them