MZ

Purchased Hurd Windows from Greg at Concord Windows. Windows were as advertised. Greg had Hurd throw in free priming. Concord Windows pushed to use their installers. The installers were kids and they were rough and sloppy. I had to have my carpenters adjust half the windows. The "After installation service" was a teeth pulling venture, but they came through in the end.

Purchased various products on Home Depot credit card. Each purchase had 12-month interest free payment terms - then 26% interest for late payments. I paid bills religiously as items came due. Then one month paid bill like usual, paid interest free balance due at that time. However, next month hit with $500.00 of late fees. Bill was itemized by payments due each month, however, the order between June and July was flipped! Jul was before Jun, and I issued payment for Jul ... but Jun was missed. I Had to fight with the Home Depot Credit Dept. for 3 weeks...and not the store as it was out of their hands. They admitted wrong doing, but said they had to still be paid. We ended up settling half way. I feel robbed! I advise everyone to NEVER get a Home Depot Credit Card. If you do,be very careful!

Signed contract with Eurocraft 2 years ago. I still have not received my kitchen. Paid Thomas $60,000 as he kept on begging for money to complete the kitchen. So far feeling defrauded. I recommend that no one ever use Eurocraft Woodworking. They actually just changed their name to Eurocraft Custom Cabinetry Ltd.

Ordered staircase from Dave from Circular Stair and Railing Company. Initially all was well, first 4 sets of stairs were delivered and installed. They were well constructed. Main hallway stairs did not fit, had to be reconstructed. Main hallway staircase delivered a second time and it did not fit and they had to remove it again. After multiple follow ups, calls were never returned. Process spanned 2 1/2 years... but no further staircases were delivered. Had to find another stair company to complete the job. Circular stairs had already taken majority of our money, but did not finish the job. 5 sets of stairs were still to be completed and were 90% paid for. We found out that Dave, who insisted he owned the company, was just a manager and never owned the company. We will never use or recommend this company to anyone ever again! Their delay caused the entire house schedule to be delayed our son's wedding was scheduled to be at the house but the wedding had to be relocated to a banquet hall. This man ruined our lives!